CIPS L6M5 - Strategic Programme
Leadership LO3 exam with correct
answers
The meaning of organisational culture - ** VERIFIED ANSWERS **✔✔Culture is based on
shared beliefs, attitudes, customs and rules which have developed over time.
"the way things are done around here"
Culture & Strategy - ** VERIFIED ANSWERS **✔✔A company strategy may be successfully
copied but its culture cannot be exactly replicated. Schein (2010) describes organised culture at 3
levels:-
· Artefacts - culture manifest in terms of physical attributes, what people can see?
· Espoused value - company straplines, product slogans, the organisation mission statement and the
operational practices from the organisation.
· Underlying assumptions - assumptions are not physically visible but are reinforced by the
unspoken rules and assumptions made through a decision taken at all levels of the organisation.
The culture of an organisation - ** VERIFIED ANSWERS **✔✔is often compared to that of an
individual
Culture & Incentives - ** VERIFIED ANSWERS **✔✔Incentives play a big part in organisation
culture e..g salary, benefits, pension
Culture & Leadership - ** VERIFIED ANSWERS **✔✔Business leaders infulence culture
,Culture & Values - ** VERIFIED ANSWERS **✔✔Culture describes what an organisation is
about and helps to explain its underlying values which guide decisions and practices
managing change in culture - ** VERIFIED ANSWERS **✔✔is not easy to do in practice and
has to be done over time
Small organisations may find it easier as they have less complex structures
70% of efforts fail to manage change due to organisational culture (COULD BE FALSE!)
The ingredients of culture - ** VERIFIED ANSWERS **✔✔History of the organisation
The primary function (what it does) and technology
Strategy
Size
Culture, Values and Actions - ** VERIFIED ANSWERS **✔✔Consistency between the
publicised values and the actions of an organisation is key. Any inconsistencies may have a negative
impact on both internal and external organisational stakeholders.
Assumptions of organisations - ** VERIFIED ANSWERS **✔✔Assumptions of organisations
come from past successes and once ingrained are difficult to change
Cognitive stability - ** VERIFIED ANSWERS **✔✔Humans need a culture of stability which
should be challenged to achieve change
Culture and Peoples Attitude - ** VERIFIED ANSWERS **✔✔Peoples attitude influences an
organisations culture
, Identifying Culture - ** VERIFIED ANSWERS **✔✔If trying to assess its own culture, the
organisation may fail to address a bias or a skewed view of the true culture of an organisation, which
may result in an inaccurate understanding.
Therefore cultural analysis should have breadth and not simply be the observation of a single
individual or group in the organisation.
Ways to effectively identify culture - ** VERIFIED ANSWERS **✔✔· Be as impartial as possible
when observing the culture of an organisation
· Looks of display of emotion
· Watch for things that are not there
Interviews and factory walk rounds can help identify culture
Schein's Levels of culture - ** VERIFIED ANSWERS **✔✔Schein looks at culture from the view
of an outsider to or observer of an organisation. This approach identifies 3 levels of culture:-
· Artefacts & creations
- Values
- Basic Assumptions
Levels of culture: Artefacts & creations - ** VERIFIED ANSWERS **✔✔o Rites and ceremonies
o Symbols
o Taboos
o Myths & stories
o Language
o Norms
Leadership LO3 exam with correct
answers
The meaning of organisational culture - ** VERIFIED ANSWERS **✔✔Culture is based on
shared beliefs, attitudes, customs and rules which have developed over time.
"the way things are done around here"
Culture & Strategy - ** VERIFIED ANSWERS **✔✔A company strategy may be successfully
copied but its culture cannot be exactly replicated. Schein (2010) describes organised culture at 3
levels:-
· Artefacts - culture manifest in terms of physical attributes, what people can see?
· Espoused value - company straplines, product slogans, the organisation mission statement and the
operational practices from the organisation.
· Underlying assumptions - assumptions are not physically visible but are reinforced by the
unspoken rules and assumptions made through a decision taken at all levels of the organisation.
The culture of an organisation - ** VERIFIED ANSWERS **✔✔is often compared to that of an
individual
Culture & Incentives - ** VERIFIED ANSWERS **✔✔Incentives play a big part in organisation
culture e..g salary, benefits, pension
Culture & Leadership - ** VERIFIED ANSWERS **✔✔Business leaders infulence culture
,Culture & Values - ** VERIFIED ANSWERS **✔✔Culture describes what an organisation is
about and helps to explain its underlying values which guide decisions and practices
managing change in culture - ** VERIFIED ANSWERS **✔✔is not easy to do in practice and
has to be done over time
Small organisations may find it easier as they have less complex structures
70% of efforts fail to manage change due to organisational culture (COULD BE FALSE!)
The ingredients of culture - ** VERIFIED ANSWERS **✔✔History of the organisation
The primary function (what it does) and technology
Strategy
Size
Culture, Values and Actions - ** VERIFIED ANSWERS **✔✔Consistency between the
publicised values and the actions of an organisation is key. Any inconsistencies may have a negative
impact on both internal and external organisational stakeholders.
Assumptions of organisations - ** VERIFIED ANSWERS **✔✔Assumptions of organisations
come from past successes and once ingrained are difficult to change
Cognitive stability - ** VERIFIED ANSWERS **✔✔Humans need a culture of stability which
should be challenged to achieve change
Culture and Peoples Attitude - ** VERIFIED ANSWERS **✔✔Peoples attitude influences an
organisations culture
, Identifying Culture - ** VERIFIED ANSWERS **✔✔If trying to assess its own culture, the
organisation may fail to address a bias or a skewed view of the true culture of an organisation, which
may result in an inaccurate understanding.
Therefore cultural analysis should have breadth and not simply be the observation of a single
individual or group in the organisation.
Ways to effectively identify culture - ** VERIFIED ANSWERS **✔✔· Be as impartial as possible
when observing the culture of an organisation
· Looks of display of emotion
· Watch for things that are not there
Interviews and factory walk rounds can help identify culture
Schein's Levels of culture - ** VERIFIED ANSWERS **✔✔Schein looks at culture from the view
of an outsider to or observer of an organisation. This approach identifies 3 levels of culture:-
· Artefacts & creations
- Values
- Basic Assumptions
Levels of culture: Artefacts & creations - ** VERIFIED ANSWERS **✔✔o Rites and ceremonies
o Symbols
o Taboos
o Myths & stories
o Language
o Norms
