Which term refers to the symptoms a patient is currently seen for? - ANSWERSthe chief
complaint
What information should be considered when updating a provider's Medicare fee
schedule? - ANSWERSRBRVS
Before scheduling a patient for surgery, a medical administrative assistant must verify
which of the following? - ANSWERSCompletion of pre-surgery laboratory values
When submitting claims to third-party payers, the medical administrative assistant
should retrieve information from which of the following? - ANSWERSEncounter form
When a medical administrative assistant communicates information that contains PHI,
which of the following means is appropriate? - ANSWERSCourier services
Which of the following is the most appropriate statement by the medical administrative
assistant if a patient is unable to pay her balance? - ANSWERS"We require a payment
arrangement before continuing with your care."
A patient calls the physician's office and asks for her test results. Which of the following
is the appropriate action for the medical administrative assistant to take? -
ANSWERSSet up an appointment with the physician for a medical record results.
Which of the following actions should a medical administrative assistant take to
reconcile a bank deposit at the end of the day? - ANSWERSMake sure the total of
checks and cash equal the deposit slip amount.
Which number is necessary for a provider to prescribe and dispense controlled
substances - ANSWERSDEA
Before adding medical records to a patient's chart the medical administrative assistant
should take which of the following actions? - ANSWERSEnsure the provider has
initialed reports.
When a medical administrative assistant makes arrangements for a staff member to
attend a conference, which of the following is the most important step ? -
ANSWERSPrepare and distribute the travel itinerary.
Which of the following names should be filed before Saintsans? - ANSWERSSt. John
, Several patients cancel their appointments for the day. Which of the following action for
the medical administrative assistant to take? - ANSWERSContact patients who are on
the waiting list
When a medical administrative assistant transmits a medical record, which of the
following documents is required? - ANSWERSRelease of Information authorization form
When is it appropriate for a medical administrative assistant to use a speaker phone
when listening to office voicemail? - ANSWERSWhen the assistant confirms patients
have left the office for the day
Which of the following allows employees to access information regarding workplace
safety? - ANSWERSright-to-know- law
Which of the following procedures is best for a medical administrative assistant to track
unpaid vendor invoices? - ANSWERSCreate one file folder and mark as unpaid
invoices.
Which of the following is required to establish medical necessity on the patient
encounter form? - ANSWERSDiagnosis code
A physician is called out of the office for an emergency while patients are in the waiting
room. After informing the patients, which of the following is the most appropriate way for
the - ANSWERSTry to reschedule the appointments before the patients leave.
The 15-year-old daughter of a patient requests an HIV test. Which of the following forms
of consent ensures the minor's privacy? - ANSWERSInformed
Which of the following actions is required by a patient when requesting a copy of his
medical record? - ANSWERSComplete a Records Release Authorization
Which of the following is the most efficient way for a medical administrative assistant to
collect payment for services? - ANSWERSCollect patient due amounts at the time of
visit.
Which of the following is the priority action for a medical administrative assistant to take
when making a financial policy change? - ANSWERSNotify all patients of the fee
schedule policy change
Which of the following is an inappropriate use of an office memo? - ANSWERSTo
communicate directly with an individual
Before scheduling a patient for surgery, CMAA must verify all of the following EXCEPT?
- ANSWERSau authorization form.