Certified Parks and Recreation Professional
(CPRP) |2024-2025
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needs analysis
✓ Provides accurate feedback on community attitudes, opinions, and perceptions of the
parks resources. The results can help suggest how your agency might better use its
resources for community needs and concerns.
What two management strategies can conflict when conducting a natural resource needs
assessment?
✓ development and conservation
Market segmentation
✓ divides a diverse market into smaller alike groups
Target marketing
✓ The practice of tailoring the marketing mix to one of more market segments
LEED
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✓ Leadership in Energy and Environmental Design
3 Levels of LEED Certification
✓ -Silver
✓ -Gold
✓ -Platinum
green initiatives
✓ Improve efficiency and eco-friendly practices in waste management, electronics usage and
disposal, energy and water use, and transportation
Maintenance standard
✓ The maintenance tasks themselves (tile floors wet mopped once per day, Toilets will be
sanitized once per day, etc.)
Maintenance productivity standard
✓ The expected time to complete a given task (an employee should be able to mow 4,800
square feet of turf in one hour)
Routine Maintenance
✓ Activities that preserve or improve the appearance of a facility or piece of equipment. Ex:
Stripping/waxing floors, Painting walls, changing furnace filters
Preventative Maintenance
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✓ Routine servicing that prolongs equipment lifespan and delays equipment failures
Premises defects
✓ A defect to the facility that could cause harm to users.
When should you communicate your expectations for conduct to participants and staff?
✓ As early as possible
When should you communicate the consequences for the violations of the code of conduct?
✓ As soon as possible
Which Title of the ADA addresses public service provisions?
✓ Title II
Accident Report vs. Incident Report
✓ For all incidents other than accidents with injuries, fill out an incident report (Ex: customer
complaints, records of behavior problems.)
Comprehensive Plan
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✓ Includes the agency's goals and policies, development standards for parks, facility
assessment data, agency inventories, socio-demographic data for the community, and the
identification of park or other facility deficiencies.
✓
✓ Serves as an overall plan for the entire agency and its operations.
Master Plan
✓ Master Plans are subsets of the comprehensive plan and tend to focus on the agency's
specific physical resources (land, facilities, etc.)
✓
✓ Typically updated every 10 years
Strategic Plan
✓ Focus on the development or revision of the agency's mission and vision. List of goals,
priorities, and objectives as well as an action plan for achieving the goals.
Policies
✓ Policies are more general than rules and regulations. They may require you to interpret a
set of facts and act accordingly.
Rules and Regulations
✓ More specific than policies. They direct employees and participants to act in a prescribed
manner.
Procedures
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