SERVICENOW APPLICATION DEVELOPMENT
FUNDAMENTALS: MODULE 3
Guided Application Creator(GAC) - (ANSWER)*New, default way to create applications
*Guides users through the application process
*Steps through basic application contents
*Enabled via com.glide.sn-guided-app-creator plugin by default on new and upgraded instances.
Guided Application Creator(GAC) access points - (ANSWER)Two access points:
1. In the main SNOW browser window, navigate to SYSTEM APPLICATIONS > MY
COMPANY APPLICATIONS and select CREATE NEW
2. In Studio, select the Create Application button
*Welcome screen will appear the first time GAC is used. To see the screen again, remove user
preference sn_g_app_creator.has_viewed_gac
**Users with the role sn_g_app_creator.app_creator have access, and this feature is intended to
be utilized by System Administrators, Developers, and Business Analyst.
*Gac doesn't support Edge, EI11 or older
GAC (Application contents) - (ANSWER)GAC guides user through the application creation
process by stepping through the basic application contents:
*Application Configuration
*User Role
*User Experience
*Table
*Field Inputs
*Table Configurations
*Next Steps
,Application Configuration (GAC AC) - (ANSWER)Define the application. Note: By default,
GAC does not provide the option to create a Global application. To enable this option, create a
system property sn_g_app_creator.allow_global and set it to true.
User Role (GAC AC) - (ANSWER)Assign existing roles, or create one or more roles for the new
application
*Best practice to create at least one scoped role for the scoped application
User Experience (GAC AC) - (ANSWER)Create one or more user experience.
*UX format options include Workspace, Mobile, and Classic.
Table (GAC AC) - (ANSWER)Create one or more data tables via upload spreadsheet, extend
table, or create a table from scratch
Field Inputs (GAC AC) - (ANSWER)Continue defining the table with field inputs
Table Configurations (GAC AC) - (ANSWER)Define the table
Next Steps (GAC AC) - (ANSWER)Once the application's basic content is created, the user can
add additional application artifacts via STUDIO or FLOW DESIGNER, or the user can set up
another application.
SCOPE VALUE (GAC) - (ANSWER)Scope value will appear as the prefix to the Name for
many Application Artifacts.
*Scope value is set automatically by SNOW
*Scope is constructed by concatenating:
x_+<value from the glide.appcreator.company.code system property>+Application Name (first
12 characters).
*The glide.appcreator.company.code system property value is set by SNOW and is not user
changeable. It is typically 2-5 characters long.
*e.g. in this class it's: cdltd
, Application Artifact - (ANSWER)An application artifacts is everything from table definitions
and scripts to UI layouts and reference data
User Experience (UX) Options - (ANSWER)Once application is created and role's are defined in
GAC, It's time to select user experiences. Choose up to three:
1. Workspace
2. Mobile
3. Classic
Workspace (UX) - (ANSWER)*Private workspace for an application where users receive and
manage application records like a service desk.
*Great for managing multiple workflows and tasks.
**Requires the age workspace (com.agent_workspace) plugin
Mobile (UX) - (ANSWER)User-friendly experience for people on-the-go on the SNOW Agent
mobile app
Classic (UX) - (ANSWER)The standard experience for lists and forms on the Now Platform.
*When in doubt, start with Classic and add another UX later.
Designate Data Table Options - (ANSWER)Once you have created an application record,
defined roles, and selected the user experience(s) in Guided Application Creator, it's time to
designate data tables. You can select existing tables or create custom tables.
1. Select an existing without creating a custom table
2. Create a custom table without selecting an existing table
3. Select an existing table and then create a custom table.
Select an existing without creating a custom table (STEPS) - (ANSWER)1. In the Tables field,
enter the table name.
2. On the list, Select the table name.
FUNDAMENTALS: MODULE 3
Guided Application Creator(GAC) - (ANSWER)*New, default way to create applications
*Guides users through the application process
*Steps through basic application contents
*Enabled via com.glide.sn-guided-app-creator plugin by default on new and upgraded instances.
Guided Application Creator(GAC) access points - (ANSWER)Two access points:
1. In the main SNOW browser window, navigate to SYSTEM APPLICATIONS > MY
COMPANY APPLICATIONS and select CREATE NEW
2. In Studio, select the Create Application button
*Welcome screen will appear the first time GAC is used. To see the screen again, remove user
preference sn_g_app_creator.has_viewed_gac
**Users with the role sn_g_app_creator.app_creator have access, and this feature is intended to
be utilized by System Administrators, Developers, and Business Analyst.
*Gac doesn't support Edge, EI11 or older
GAC (Application contents) - (ANSWER)GAC guides user through the application creation
process by stepping through the basic application contents:
*Application Configuration
*User Role
*User Experience
*Table
*Field Inputs
*Table Configurations
*Next Steps
,Application Configuration (GAC AC) - (ANSWER)Define the application. Note: By default,
GAC does not provide the option to create a Global application. To enable this option, create a
system property sn_g_app_creator.allow_global and set it to true.
User Role (GAC AC) - (ANSWER)Assign existing roles, or create one or more roles for the new
application
*Best practice to create at least one scoped role for the scoped application
User Experience (GAC AC) - (ANSWER)Create one or more user experience.
*UX format options include Workspace, Mobile, and Classic.
Table (GAC AC) - (ANSWER)Create one or more data tables via upload spreadsheet, extend
table, or create a table from scratch
Field Inputs (GAC AC) - (ANSWER)Continue defining the table with field inputs
Table Configurations (GAC AC) - (ANSWER)Define the table
Next Steps (GAC AC) - (ANSWER)Once the application's basic content is created, the user can
add additional application artifacts via STUDIO or FLOW DESIGNER, or the user can set up
another application.
SCOPE VALUE (GAC) - (ANSWER)Scope value will appear as the prefix to the Name for
many Application Artifacts.
*Scope value is set automatically by SNOW
*Scope is constructed by concatenating:
x_+<value from the glide.appcreator.company.code system property>+Application Name (first
12 characters).
*The glide.appcreator.company.code system property value is set by SNOW and is not user
changeable. It is typically 2-5 characters long.
*e.g. in this class it's: cdltd
, Application Artifact - (ANSWER)An application artifacts is everything from table definitions
and scripts to UI layouts and reference data
User Experience (UX) Options - (ANSWER)Once application is created and role's are defined in
GAC, It's time to select user experiences. Choose up to three:
1. Workspace
2. Mobile
3. Classic
Workspace (UX) - (ANSWER)*Private workspace for an application where users receive and
manage application records like a service desk.
*Great for managing multiple workflows and tasks.
**Requires the age workspace (com.agent_workspace) plugin
Mobile (UX) - (ANSWER)User-friendly experience for people on-the-go on the SNOW Agent
mobile app
Classic (UX) - (ANSWER)The standard experience for lists and forms on the Now Platform.
*When in doubt, start with Classic and add another UX later.
Designate Data Table Options - (ANSWER)Once you have created an application record,
defined roles, and selected the user experience(s) in Guided Application Creator, it's time to
designate data tables. You can select existing tables or create custom tables.
1. Select an existing without creating a custom table
2. Create a custom table without selecting an existing table
3. Select an existing table and then create a custom table.
Select an existing without creating a custom table (STEPS) - (ANSWER)1. In the Tables field,
enter the table name.
2. On the list, Select the table name.
