ACHC Final Exam with Answers
What happens if system goes down? ✔️✔️full-data is backed up nightly, daily incremental
backup done at Bioplus
off-site backups done in NJ and tested monthly
Pharmacist credential verfication done how often? and by whom? ✔️✔️annually by Bonnie
How is counseling provided? ✔️✔️verbally as well as drug info from CPR as well as drug info
from clinical pharm and drugs.com
review how to show out-of-range resolution in senso as well as calibration certificates ✔️✔️
vision ✔️✔️to be the best in the world at on-boarding a patient and keeping them on board
promise ✔️✔️we will make it easy to refer, fast to start and to ensure exceptional value to all
stakeholders
CART values ✔️✔️competence, accountability, respect, trust
services ✔️✔️acute and chronic conditions via therapy-managed focus with careplans
, when was MS incorported? opened? ✔️✔️incorp 2011, opened July 2012
what happens with ADR discovered? ✔️✔️1. documented in ADR-occurrences in CPR
2. notify MD if serious
3. perform root-cause analysis to help provide cause and resolution
4. report to management via CPR
5. significant reported to MedWatch
6. ADR reported in QA meeting as part of PI program
how quickly should ADR be investigated? ✔️✔️serious (hospital/death)- within 24 hours
other- within 72 hours
on call hours ✔️✔️normal hours 8-11 M-F and 8-5 S&S
how quickly must rph respond to after-hours call? ✔️✔️20min
how do we handle a ME ✔️✔️1. notify patient and presriber
2. document in CPR - occurrences
3. investigate root-cause analysis
4 significant report to Medwatch
5. reported in QA metting and monthly ISMP meeting
What happens if system goes down? ✔️✔️full-data is backed up nightly, daily incremental
backup done at Bioplus
off-site backups done in NJ and tested monthly
Pharmacist credential verfication done how often? and by whom? ✔️✔️annually by Bonnie
How is counseling provided? ✔️✔️verbally as well as drug info from CPR as well as drug info
from clinical pharm and drugs.com
review how to show out-of-range resolution in senso as well as calibration certificates ✔️✔️
vision ✔️✔️to be the best in the world at on-boarding a patient and keeping them on board
promise ✔️✔️we will make it easy to refer, fast to start and to ensure exceptional value to all
stakeholders
CART values ✔️✔️competence, accountability, respect, trust
services ✔️✔️acute and chronic conditions via therapy-managed focus with careplans
, when was MS incorported? opened? ✔️✔️incorp 2011, opened July 2012
what happens with ADR discovered? ✔️✔️1. documented in ADR-occurrences in CPR
2. notify MD if serious
3. perform root-cause analysis to help provide cause and resolution
4. report to management via CPR
5. significant reported to MedWatch
6. ADR reported in QA meeting as part of PI program
how quickly should ADR be investigated? ✔️✔️serious (hospital/death)- within 24 hours
other- within 72 hours
on call hours ✔️✔️normal hours 8-11 M-F and 8-5 S&S
how quickly must rph respond to after-hours call? ✔️✔️20min
how do we handle a ME ✔️✔️1. notify patient and presriber
2. document in CPR - occurrences
3. investigate root-cause analysis
4 significant report to Medwatch
5. reported in QA metting and monthly ISMP meeting
