2024 Prophecy Assessments Core Mandatory Part
I,PART 2 AND PART 3 GUARANTEED PASS
When disassembling a computer, which tool will help you remove the memory
module? - ANSWER: Antistatic wrist strap
You are building a new high-speed gaming computer. Besides a powerful processor,
a high-end video/GPU card, and sound card, which of the following must you
include? - ANSWER: High-end cooling system
A user had a motherboard problem last week, and a technician fixed it. Now the
same computer has a different problem. The user reports that the USB ports on the
front do not work anymore. What is the first thing the technician should check? -
ANSWER: Motherboard connections to the front panel
Which port is used to connect a cable modem to a business or home router? -
ANSWER: Ethernet
When installing a CPU, orient pin 1 to pin 1 on the socket and align the other pins.
Lower the ZIF socket lever and lock. Power on the computer to ensure that the CPU
works. Power down the computer and install the heat sink and/or fan. - ANSWER:
False
Your friend says that he has just gotten his laser printer back after sending it out for
cleaning and toner replacement and now it won't print. He is very frustrated and has
asked you to take a look at it. Which of the following should be the first thing you
check? - ANSWER: Check the toner cartridge to be sure that the safety strip that
holds the toner in place has been removed.
Your client reports that his computer has locked up several times. You begin to run
diagnostics on the computer to find the problem, but you suspect, based on the
symptoms that he has reported, that you already know what the problem probably
is. Which of the following problems generally causes a system lock up such as
described? - ANSWER: Corruption of memory contents
During startup, you made some configuration changes and inadvertently disabled
the USB 3.0 controller settings in the BIOS. What will be the result? - ANSWER: USB
3.0 ports will run at a slower speed.
An adapter or a USB device that performs diagnostics and displays a code or
illuminates LEDs is known as a _____. - ANSWER: POST card
Which of the following can provide the fastest transfer rate for an internal hard
drive? - ANSWER: SSD
, Deleted files stored on a hard drive can be recovered from the Recycle Bin. -
ANSWER: True
Which of the following is affected by the power supply wattage rating? - ANSWER:
Number of internal storage devices
On a corporate mobile device, the user can reach neither internal network resources
nor external ones. Which problems would most likely be causing this issue?
Each correct answer represents a complete solution. Choose all that apply. -
ANSWER: Disabled NIC
Incorrect or no IP address
Which of the following are types of flash storage devices?
Each correct answer represents a complete solution. Choose all that apply. -
ANSWER: micro-SD
mini-SD
A person walks into a computer store, looking for a computer that will be used for
writing letters, documenting health, communicating with remote family members,
and streaming video. Which hardware technology should the technical salesperson
ensure is part of the sale? - ANSWER: RAID
A technician is listening to a user explaining a problem. The technician sees another
technician waiting near the door and gesturing frantically for the technician to come
to the door. What should the technician do? - ANSWER: Gesture to the technician to
wait and allow the user to finish explaining the problem
How is laser printer calibration commonly performed? - ANSWER: Through the
printer menu
What is the object indicated in the diagram below? - ANSWER: Spinning wait cursor
As part of a routine diagnostic, you discover that there are two processor cores
running two threads on a client's computer. The computer is using an Intel Core i-
series processor. You decide to enable hyper-threading to improve the computer's
performance. How does hyper-threading improve performance? - ANSWER: Hyper-
threading allows two processing operations to be performed within a single
processor core.
Which is a cloud computing service that delivers computer infrastructure on an
outsourced basis to support enterprise operations? - ANSWER: IaaS
What is BitLocker? - ANSWER: A utility that encrypts an entire disk volume, including
operating system files, user files, and page files
Which of the following provides a maximum of 700 MB of storage? - ANSWER: CD-
ROM
I,PART 2 AND PART 3 GUARANTEED PASS
When disassembling a computer, which tool will help you remove the memory
module? - ANSWER: Antistatic wrist strap
You are building a new high-speed gaming computer. Besides a powerful processor,
a high-end video/GPU card, and sound card, which of the following must you
include? - ANSWER: High-end cooling system
A user had a motherboard problem last week, and a technician fixed it. Now the
same computer has a different problem. The user reports that the USB ports on the
front do not work anymore. What is the first thing the technician should check? -
ANSWER: Motherboard connections to the front panel
Which port is used to connect a cable modem to a business or home router? -
ANSWER: Ethernet
When installing a CPU, orient pin 1 to pin 1 on the socket and align the other pins.
Lower the ZIF socket lever and lock. Power on the computer to ensure that the CPU
works. Power down the computer and install the heat sink and/or fan. - ANSWER:
False
Your friend says that he has just gotten his laser printer back after sending it out for
cleaning and toner replacement and now it won't print. He is very frustrated and has
asked you to take a look at it. Which of the following should be the first thing you
check? - ANSWER: Check the toner cartridge to be sure that the safety strip that
holds the toner in place has been removed.
Your client reports that his computer has locked up several times. You begin to run
diagnostics on the computer to find the problem, but you suspect, based on the
symptoms that he has reported, that you already know what the problem probably
is. Which of the following problems generally causes a system lock up such as
described? - ANSWER: Corruption of memory contents
During startup, you made some configuration changes and inadvertently disabled
the USB 3.0 controller settings in the BIOS. What will be the result? - ANSWER: USB
3.0 ports will run at a slower speed.
An adapter or a USB device that performs diagnostics and displays a code or
illuminates LEDs is known as a _____. - ANSWER: POST card
Which of the following can provide the fastest transfer rate for an internal hard
drive? - ANSWER: SSD
, Deleted files stored on a hard drive can be recovered from the Recycle Bin. -
ANSWER: True
Which of the following is affected by the power supply wattage rating? - ANSWER:
Number of internal storage devices
On a corporate mobile device, the user can reach neither internal network resources
nor external ones. Which problems would most likely be causing this issue?
Each correct answer represents a complete solution. Choose all that apply. -
ANSWER: Disabled NIC
Incorrect or no IP address
Which of the following are types of flash storage devices?
Each correct answer represents a complete solution. Choose all that apply. -
ANSWER: micro-SD
mini-SD
A person walks into a computer store, looking for a computer that will be used for
writing letters, documenting health, communicating with remote family members,
and streaming video. Which hardware technology should the technical salesperson
ensure is part of the sale? - ANSWER: RAID
A technician is listening to a user explaining a problem. The technician sees another
technician waiting near the door and gesturing frantically for the technician to come
to the door. What should the technician do? - ANSWER: Gesture to the technician to
wait and allow the user to finish explaining the problem
How is laser printer calibration commonly performed? - ANSWER: Through the
printer menu
What is the object indicated in the diagram below? - ANSWER: Spinning wait cursor
As part of a routine diagnostic, you discover that there are two processor cores
running two threads on a client's computer. The computer is using an Intel Core i-
series processor. You decide to enable hyper-threading to improve the computer's
performance. How does hyper-threading improve performance? - ANSWER: Hyper-
threading allows two processing operations to be performed within a single
processor core.
Which is a cloud computing service that delivers computer infrastructure on an
outsourced basis to support enterprise operations? - ANSWER: IaaS
What is BitLocker? - ANSWER: A utility that encrypts an entire disk volume, including
operating system files, user files, and page files
Which of the following provides a maximum of 700 MB of storage? - ANSWER: CD-
ROM
