What Are Organizations? - correct answer ✔are social inventions for
accomplishing common goals through group effort.
What are the key characteristics of organizations? - correct answer ✔Social
inventions, goal accomplishment and group effort.
What is Organizational Behaviour? - correct answer ✔The attitudes and
behaviours of individuals and groups in organizations. How organizations can
be structured more effectively. how events in the external environment affect
organizations.
What is Human Resources Management? - correct answer ✔Programs,
practices and systems to acquire develop, and retain employees in
organizations. Recruitment, selection, compensation and training and
development are common human resources practices. Knowledge
organizational behaviour will help you understand the use and effectiveness of
human resource practices.
Why Study Organizational Behaviour? - correct answer ✔Is interesting. It's
about people and human nature, and explains the success and failure of
organizations. It's important. It has a profound impact on managers,
employees and consumers. Makes a difference. It affects individuals' attitudes
and behaviour as well as the competitiveness and effectiveness of
organizations.
Goals of Organization Behaviour - correct answer ✔The field of
organizational behaviour has three commonly agreed-upon goals: Predicting,
organization behaviour and events. Explaining organization behaviour and
events in organizations. Managing organization behaviour.
,What is personality? - correct answer ✔The relatively stable set of
psychological characteristics that influences the way an individual interacts
with her or her environment. Dimensions and trains that are determined by
genetic predisposition and one's long-term learning history.
A debated in what is known as the "person-situation debate". - correct answer
✔This has led to 3 approaches: This dispositional approach, the situation
approach and the interactionist approach.
The dispositional approach: - correct answer ✔Individual dispositions and
personality. Stable traits or characteristics -> influence attitudes and
behaviours. Predispositions behave in certain ways.
The situational approach: - correct answer ✔Characteristics of the
organization setting-> influence people's attitudes and behaviour. Many
studies have shown that situational factors such as the characteristics of work
tasks predict job satisfaction.
The interactionist approach: - correct answer ✔Organizational behaviour is a
function of both dispositions and the situation. To predict OB, we need to
know something about individual's personality and the work setting. The most
widely accepted approach to organization behaviour.
Personality and the situations: - correct answer ✔Personality has the
strongest effect in weak situations. In weak situations, roles are loosely
defined, there are few rules and weak reinforcement and punishment
contingencies. Personality has less of an impact in strong situations. In strong
situations, the roles, rules and contingencies are more defined.
Implications of the interactionist approach: - correct answer ✔Some
personality characteristics are useful in certain organizational situations.
There is no one best personality. The advantages of employee diversity. The
,importance of fit-putting the right person in the right job, group or
organizations.
The five-factor model of personality: basic but dimensions that describe
personality: - correct answer ✔Extraversion, emotions stability, neuroticism,
agreeableness, conscientiousness, openness to experience.
Extraversion - correct answer ✔sociable, talkative vs. withdrawn, shy.
Emotional stability - correct answer ✔stable, confident vs. depressed,
anxious
Agreeableness - correct answer ✔Tolerant, cooperative vs cold, rude
Conscientiousness - correct answer ✔Dependable, responsible vs careless,
impulsive
Openness to Experience - correct answer ✔Curious, original vs dull,
unimaginative
Extraversion and OB - correct answer ✔Important for jobs that require
interpersonal interaction and where being sociable, assertive, energetic and
ambitious is important for success.
Emotional stability/neuroticism and OB - correct answer ✔Persons high on
emotional stability will have more effective interactions with co-workers and
customers as they tend to be more calm and secure.
, Agreeableness and OB - correct answer ✔Contributes to job performance in
jobs that require interaction and involve helping, cooperating and nurturing
others as well as in jobs that involve teamwork and cooperation.
Conscientiousness and OB - correct answer ✔Important for job performance
on most jobs given the tendency towards hard work and achievement.
Openness to Experience and OB - correct answer ✔Important for jobs that
involve learning and creativity given the tendency to be intellectual, curious
and imaginative.
The five-factor model of personality (continued) - correct answer ✔Each of
the "Big Five" dimensions is related to job performance.
The "Big Five" are related to work motivation and job satisfaction.
Conscientiousness is the strongest predictor of overall job performance. The
"Big Five" predict job search, employment, vocational interests and career
success.
Personality & Expatriate Effectiveness (P.49) - correct answer ✔How
expatriates are selected to go abroad? Define expatriates' effectiveness.... To
what extent personality and individual differences explain expatriates'
effectiveness? Why personality is important for expatriates' effectiveness?
What is learning? - correct answer ✔A relatively permanent change in
behaviour potential as a result of practice or experience.
Prompting learning - correct answer ✔from an environment that provides
feedback concerning the consequences of behaviour.