Aflac Academy Insurance Exam ACL006-
010- Questions and Answers
A. Adopt an incident/breach management process to properly notify Aflac of all privacy and
security incidents/breaches.
B. Read the Business Associate Agreement/Contract and the Protected Information Guidelines
and follow all guidelines indicated.
C. Ensure you follow the Privacy and Security rules from the Health and Human Services (HHS)
department.
D. ALL of the ABOVE Correct Ans-*D. ALL of the ABOVE*
*Where can protected information be found?*
A. Salary Redirection Agreement (SRA) and Premium Deduction Authorization (PDA) forms
B. Census data
C. Account invoices
D. ALL of the ABOVE Correct Ans-*D. ALL of the ABOVE*
*Where can protected information be found?*
A. Salary Redirection Agreement (SRA) and Premium Deduction Authorization (PDA) forms
B. Census data
,C. Account invoices
D. ALL of the ABOVE Correct Ans-*D. ALL of the ABOVE*
*Which of the following should you ask yourself before sending an email? SELECT ALL THAT
APPLY.*
[] Did I remove protected or confidential customer information from attachments?
[] Is email the best communication method?
[] Is the recipient's email address correct?
[] Am I sending only the information that's required? Correct Ans-*[X] Did I remove
protected or confidential customer information from attachments?
[X] Is email the best communication method?
[X] Is the recipient's email address correct?
[X] Am I sending only the information that's required?*
*Which of the following should you ask yourself before sending an email? SELECT ALL THAT
APPLY.*
[] Did I remove protected or confidential customer information from attachments?
[] Is email the best communication method?
[] Is the recipient's email address correct?
,[] Am I sending only the information that's required? Correct Ans-*[X] Did I remove
protected or confidential customer information from attachments?
[X] Is email the best communication method?
[X] Is the recipient's email address correct?
[X] Am I sending only the information that's required?*
*It's a good practice to use separate mobile devices for work and personal web surfing.*
A. True
B. False Correct Ans-*A. True*
*It's a good practice to use separate mobile devices for work and personal web surfing.*
A. True
B. False Correct Ans-*A. True*
*Why is it important to keep a clean desk?*
A. Reduces stress
B. Reduces the opportunity for theft or loss
C. Complies with the basic privacy principles for safeguarding personal information
D. ALL of the ABOVE Correct Ans-*D. ALL of the ABOVE*
, *Why is it important to keep a clean desk?*
A. Reduces stress
B. Reduces the opportunity for theft or loss
C. Complies with the basic privacy principles for safeguarding personal information
D. ALL of the ABOVE Correct Ans-*D. ALL of the ABOVE*
*Examples of Protected, Personal, and Financial Information include - SELECT ALL THAT APPLY.*
[] Answers to underwriting questions
[] Treatment dates
[] Medical diagnosis
[] Salary information Correct Ans-[X] Answers to underwriting questions
[X] Treatment dates
[X] Medical diagnosis
[X] Salary information
*Examples of Protected, Personal, and Financial Information include - SELECT ALL THAT APPLY.*
[] Answers to underwriting questions
010- Questions and Answers
A. Adopt an incident/breach management process to properly notify Aflac of all privacy and
security incidents/breaches.
B. Read the Business Associate Agreement/Contract and the Protected Information Guidelines
and follow all guidelines indicated.
C. Ensure you follow the Privacy and Security rules from the Health and Human Services (HHS)
department.
D. ALL of the ABOVE Correct Ans-*D. ALL of the ABOVE*
*Where can protected information be found?*
A. Salary Redirection Agreement (SRA) and Premium Deduction Authorization (PDA) forms
B. Census data
C. Account invoices
D. ALL of the ABOVE Correct Ans-*D. ALL of the ABOVE*
*Where can protected information be found?*
A. Salary Redirection Agreement (SRA) and Premium Deduction Authorization (PDA) forms
B. Census data
,C. Account invoices
D. ALL of the ABOVE Correct Ans-*D. ALL of the ABOVE*
*Which of the following should you ask yourself before sending an email? SELECT ALL THAT
APPLY.*
[] Did I remove protected or confidential customer information from attachments?
[] Is email the best communication method?
[] Is the recipient's email address correct?
[] Am I sending only the information that's required? Correct Ans-*[X] Did I remove
protected or confidential customer information from attachments?
[X] Is email the best communication method?
[X] Is the recipient's email address correct?
[X] Am I sending only the information that's required?*
*Which of the following should you ask yourself before sending an email? SELECT ALL THAT
APPLY.*
[] Did I remove protected or confidential customer information from attachments?
[] Is email the best communication method?
[] Is the recipient's email address correct?
,[] Am I sending only the information that's required? Correct Ans-*[X] Did I remove
protected or confidential customer information from attachments?
[X] Is email the best communication method?
[X] Is the recipient's email address correct?
[X] Am I sending only the information that's required?*
*It's a good practice to use separate mobile devices for work and personal web surfing.*
A. True
B. False Correct Ans-*A. True*
*It's a good practice to use separate mobile devices for work and personal web surfing.*
A. True
B. False Correct Ans-*A. True*
*Why is it important to keep a clean desk?*
A. Reduces stress
B. Reduces the opportunity for theft or loss
C. Complies with the basic privacy principles for safeguarding personal information
D. ALL of the ABOVE Correct Ans-*D. ALL of the ABOVE*
, *Why is it important to keep a clean desk?*
A. Reduces stress
B. Reduces the opportunity for theft or loss
C. Complies with the basic privacy principles for safeguarding personal information
D. ALL of the ABOVE Correct Ans-*D. ALL of the ABOVE*
*Examples of Protected, Personal, and Financial Information include - SELECT ALL THAT APPLY.*
[] Answers to underwriting questions
[] Treatment dates
[] Medical diagnosis
[] Salary information Correct Ans-[X] Answers to underwriting questions
[X] Treatment dates
[X] Medical diagnosis
[X] Salary information
*Examples of Protected, Personal, and Financial Information include - SELECT ALL THAT APPLY.*
[] Answers to underwriting questions
