Unit 1 PIT Test
Questions with correct answers
1. Which of the following are examples of typical problems an ISS
professional would encounter? Check all of the boxes that apply.
A user cannot print a word-processing
document. A user needs a report formatted
correctly.
A user is having problems installing a new DVD drive.
The office thermostat needs to be lowered to keep the office cooler.: A user
cannot print a word-processing document.
A user is having problems installing a new DVD drive.
2. Choose the types of education an ISS professional is most likely to
have. a CompTIA certificate
a master's degree in liberal arts
a bachelor's degree in business administration
a Microsoft-certified desktop support certificate: a CompTIA
certificate a Microsoft-certified desktop support certificate
3. Which of the following statements about certificates is
true? A certificate is another name for a bachelor's degree.
One must earn certificates before obtaining a master's degree.
Certificates focus on a narrow set of skills or type of
technology.
Certificates usually take many years to earn.: Certificates focus on a
narrow set of skills or type of technology.
4. Choose the types of work a person in the network systems
administration field might do on a regular basis. Check all of the boxes that
apply. troubleshooting the network when there are problems with
connectivity improving the speed of the network
helping users install word-processing software
developing video games: troubleshooting the network when there are
problems with connectivity
improving the speed of the network
5. Identify the most common level of education for a programmer or
software developer.
a bachelor's degree
a PhD
a high school diploma
a certificate: a bachelor's degree
6. Which of the following tasks is an interactive media professional most
likely to do? Check all of the boxes that apply.
decide how a website should look
, Unit 1 PIT Test
Questions with correct answers
install an art-design-oriented software program for other
users monitor the network connection
, Unit 1 PIT Test
Questions with correct answers
test a software program to ensure that the visual elements are working
set up a new computer for the president of a company: decide how a
website should look
test a software program to ensure that the visual elements are working
7. For each problem listed below, use the drop-down menu to select the field
of the professional who can help solve the issue.The company has finished
designing a software program, but users aren't sure how to use it.
information services and supportnetwork systems
administrationprogramming and soft- ware development : interactive
media
8. Several people in the human resources department need new
software installed: information services and support
9. An employee has an idea for a software program that can save the
company time, but doesn't know how to write it.: programming and
software development
10.A new branch of the company is opening soon, and the computers
there need to be connected to the Internet.: network systems
administration
11. According to the Bureau of Labor Statistics, how many new
technical positions will be created in the IT field by 2020?
one thousand
ten thousand
one million
one billion: one million
12. Which of the following are examples of IT careers? Check all of the
boxes that apply.
software engineer
hardware engineer
lawyer
systems analyst
database administrator
computer support specialist: software
engineer hardware engineer
systems analyst
database
administrator
computer support specialist
13. Which of the following statements are true of software engineers?
Check all of the boxes that apply.
Questions with correct answers
1. Which of the following are examples of typical problems an ISS
professional would encounter? Check all of the boxes that apply.
A user cannot print a word-processing
document. A user needs a report formatted
correctly.
A user is having problems installing a new DVD drive.
The office thermostat needs to be lowered to keep the office cooler.: A user
cannot print a word-processing document.
A user is having problems installing a new DVD drive.
2. Choose the types of education an ISS professional is most likely to
have. a CompTIA certificate
a master's degree in liberal arts
a bachelor's degree in business administration
a Microsoft-certified desktop support certificate: a CompTIA
certificate a Microsoft-certified desktop support certificate
3. Which of the following statements about certificates is
true? A certificate is another name for a bachelor's degree.
One must earn certificates before obtaining a master's degree.
Certificates focus on a narrow set of skills or type of
technology.
Certificates usually take many years to earn.: Certificates focus on a
narrow set of skills or type of technology.
4. Choose the types of work a person in the network systems
administration field might do on a regular basis. Check all of the boxes that
apply. troubleshooting the network when there are problems with
connectivity improving the speed of the network
helping users install word-processing software
developing video games: troubleshooting the network when there are
problems with connectivity
improving the speed of the network
5. Identify the most common level of education for a programmer or
software developer.
a bachelor's degree
a PhD
a high school diploma
a certificate: a bachelor's degree
6. Which of the following tasks is an interactive media professional most
likely to do? Check all of the boxes that apply.
decide how a website should look
, Unit 1 PIT Test
Questions with correct answers
install an art-design-oriented software program for other
users monitor the network connection
, Unit 1 PIT Test
Questions with correct answers
test a software program to ensure that the visual elements are working
set up a new computer for the president of a company: decide how a
website should look
test a software program to ensure that the visual elements are working
7. For each problem listed below, use the drop-down menu to select the field
of the professional who can help solve the issue.The company has finished
designing a software program, but users aren't sure how to use it.
information services and supportnetwork systems
administrationprogramming and soft- ware development : interactive
media
8. Several people in the human resources department need new
software installed: information services and support
9. An employee has an idea for a software program that can save the
company time, but doesn't know how to write it.: programming and
software development
10.A new branch of the company is opening soon, and the computers
there need to be connected to the Internet.: network systems
administration
11. According to the Bureau of Labor Statistics, how many new
technical positions will be created in the IT field by 2020?
one thousand
ten thousand
one million
one billion: one million
12. Which of the following are examples of IT careers? Check all of the
boxes that apply.
software engineer
hardware engineer
lawyer
systems analyst
database administrator
computer support specialist: software
engineer hardware engineer
systems analyst
database
administrator
computer support specialist
13. Which of the following statements are true of software engineers?
Check all of the boxes that apply.
