Shrm Cp 2024

Freedom of Association - answer-Right for workers to unite to promote desired employment conditions as a group 4 Layers of Diversity - answer-1. Personality 2. Internal Dimensions 3. External Dimensions 4. Organizational Dimensions Summary Offense - answer-Gross misconduct in which no prior warnings are required for termination so long as a proper investigation and hearing was preformed 3 reasons to approach diversity as a strategic initative - answer-1. To make it a priority 2. To allow for its complexity 3. To address organizational resistance to change BEST SHRM COURSE - answer-Search on Google - Certexamdb Structural Org - answer-look at how the org is helped or hindered by its structure Interventions include movement of decision making authority, mergers/acquisitions/divestitures Interpersonal Org - answer-focus on work relationships between employees Process/Technological Org - answer-focus on activities such as work flow and departmental coordination Most critical piece of effective performance management - answer-Clarity of performance standards For effective information management, a balance must be struck between: - answer-Openness and security Porter's 3 Successful generic strategies - answer-1. Cost Leadership 2. Differentiation 3. Focus 2 functions of an HR audit - answer-1. Help management understand what is happening in HR 2. Allow HR to determine which programs should be eliminated or enhanced Zero based Budgeting - answer-Everyone's budget starts at zero and departments must present a case on how their budget will help the org's goals. Each department is then given a priority rating Incremental budgeting - answer-aka line item budgeting, is based on the prior year's budget being increased by a set percentage According to Goleman, what leadership attribute separates good leaders from great leaders? - answer-Emotional intelligence 4 T's that help an org increase global mindsets - answer-Travel, Teams, Training, & Transfers Trait Engagement - answer-The inherent personality-based elements that predispose an individual to being engaged Primary goal of supply analysis - answer-Obtain a snap shot of the current talent pool Primary focus of organizational development - answer-Managing change and disrupting the status quo Pull Learning - answer-a continuous process where training is pulled seamlessly through computers anywhere, at anytime Behavioral Engagement - answer-The effort employees put into their jobs - occurs when both Trait & State engagement are in place Exempt status salary minimum - answer-Exempt individuals must make a minimum of $455/week ADA applies to companies with X number of employees - answer-15 Upside risk - answer-Provides an opportunity that arises out of uncertainty of outcomes (i.e. An early completion date) What does Reservation mean in the context of diversity and inclusion? - answer-laws mandate a percentage quota or other special considerations for specified minority groups or ethnic communities, is often based on the concept that historic national discrimination against a given minority requires counterbalancing favorable "affirmative actions." Cultural determinism - answer-the idea that all human actions are the product of culture, which denies the influence of other factors like physical environment and human biology on human behavior Short Term Assignee - answer-An assignee that goes to another country for a period of less than 1 year without moving family Globalist - answer-Someone that spends their entire career on international assignments Repatriate - answer-One who returns from assignment International Assignee - answer-Traditional expat Just in time Assignee - answer-Ad hoc, contract assignees E-Procurement - answer-use of electronic communications and transaction processing when buying (or contracting for/tendering) supplies and services Leader vs. Manager - answer-Manager - Plans activities, organizes resources, directs tasks Leader - Models group values, challenges the status quo, inspires & motivates others Trait Theory of Leadership - answer-Leaders are assigned based on inherent personality personalist traits, wisdom, & political skills + Some traits do commonly appear with leaders - No proven correlation of success - Discourages the development of leadership skills Behavioral School of Leadership & key behaviors - answer-Leaders influence through certain behaviors: 1) Consideration - employee centered (meeting the social and emotional needs of the group) 2) Initiating Structure - Job oriented (focus on task goals) Blake & Mouton's Managerial (Leadership) Grid - answer-Behavioral leadership model, designed to explain how leaders help organizations to reach their purposes Blake-Mouton's Team Leader Definition - answer-lead by positive examples & encouragement Blake-Mouton's Authoritarian Definition - answer-do what you're told, not foster collaboration Blake-Mouton's Country Club Definition - answer-avoid discipline to protect relationships Blake-Mouton's Impoverished Definition - answer-delegate & disappear Blake-Mouton's Middle of the Road Definition - answer-get work done, but are not leaders Situational Leadership - answer-Leaders can flex behaviors to meet the needs of unique situations based on employee maturity 1) Relationship Behavior - support employees psychologically 2) Task Behavior - provide guidance on task completion Hersey and Blanchard's situational leadership theory - answer-Telling - used when employee lacks ksas Selling - used when employee is capable of task, but requires explanation Participating - used when employee is capable, but manager supports brainstorming Delegating - used when employee no longer needs support Fielder's Contingency Theory - answer-Situational leadership theory that states a leader is most effective when the leader's skills match task & team needs creating "situational favorableness" Situational favorableness is based on what key factors - answer-the degree to which a particular situation either permits or denies a leader the chance to influence the behavior of group members 1) Leader-member relations are strong 2) Task structure & requirements are clear 3) Leader can exert the power needed to reach the group goal Path-Goal Theory of Leadership - answer-A situational leadership theory in which a leader performs the behavior needed to keep the team on track towards their goal Types of "path-goal theory" leadership behaviors (4) - answer-1) Directive - define the task/goal 2) Supportive - fulfill relationships & remove obstacles 3) Achievement - Motivate by setting challenging goals 4) Participative - control work & leverage group expertise through participative decision making Emergent Theory of Leadership - answer-A leader gradually & naturally emerges & exerts influences over others Belbin's model of solo & team leadership - answer-Solo Leadership - Interferes in everything, expects leaders to conform, collects "yes men," directs member activities, sets objectives Team Leadership - delegates team roles, embraces diverse styles, encourages constructive disagreement, develops growth, creates vision Authentic Transformational Leadership (4 key ideas) - answer-1) Power - formal & informal leaders arise at all org levels & they exercise their power by empowering others 2) Orientation - think in long term visions rather than short term results 3) EI - self awareness 4) Ethical Grounding - model & encourage org values Strong vs Weak HR - answer-Strong - develop & coach others, build positive relationships, model values, have functional expertise Weak - Focus internally vs. Externally, lack long term perspective, don't anticipate or adjust to change, resist "stretch" goals Universal (Non)Leadership Characteristics - answer-Universal Leadership Characteristics - Trustworthy, just, honest, foresight, encouraging, dynamic, motivator, confidence builder, dependable, win-win problem solver Universal Non-Leadership Characteristics - Loner, asocial, indirect, noncooperative, irritable, egocentric, dictatorial Influencing - answer-Relying on one's power to change other's perspectives Types of Power - answer-- Legitimate: hierarchy/title - Reward: offer of value - Expert: knowledge or experience - Referent: personality, loyalty, admiration - Coercive: threat of punishment Tactics of Influence - answer-- Reasoning: explaining your view logically with examples - Vision/Value: when evidence is unavailable, appeal to a shared vision - Relationships: enlist allies via existing networks - Reciprocity: banking "favors" for future use Ways to build trust - answer-- Common values: helps overcome a sense of "otherness" - Aligned Interests: navigates cross cultural relations via a common goal - Benevolence: having genuine concern of others - Capabilities of Competence: follow through - Predictability & Integrity: "walks the talk" - Communication: promote 2 way communication 4 ways to use emotions - answer-1) perceiving emotions 2) using emotions to facilitate thought 3) understanding emotions 4) managing emotions 5 components of Emotional Intelligence Quotient - answer-1) Self Awareness 2) Self Regulation 3) Motivation/Passion 4) Empathy 5) Social Skills/Intelligence Mcgregor's Theory X and Theory Y - answer-Theory X - the assumption that employees dislike work, are lazy, avoid responsibility, and must be coerced to perform. Theory Y - the assumption that employees are creative, enjoy work, seek responsibility, and can exercise self-direction. 3 underlying principles of human behavior - answer-1. People have a reason to do what they do 2. People do this to accomplish something 3. People have unique motives Maslow's Hierarchy of Needs - answer-(level 1) Physiological Needs, (level 2) Safety and Security, (level 3) Relationships, Love and Affection, (level 4) Self Esteem, (level 5) Self Actualization Herzberg's Motivation-Hygiene Theory - answer-Employees have 2 categories of needs for motivation to occur 1) Hygiene Factors (extrinsic): factors that surround the job i.e. Job security, pay, conditions, coworker relations 2) Motivation Factors (intrinsic): factors in the job itself i.e. Opportunity for recognition, achievement, growth Hygiene satisfies an employee to stay, but does not motivate them to improve Mcclendand's 3 needs of motivation theory - answer-1) Achievement: give them challenges to accomplish 2) Affiliation: give them feedback to build connections 3) Power: give them a task to delegate Se