USPS Exam 421 Practice Set 2
An iiactive iilistening iitechnique iiused iito iicreate iia iisuccessful iitransaction iiis iicalled
ii________. ii- iiAnswers ii-clarifying.
One iiof iithe iifirst iithings iia iicustomer iinotices iiabout iia iiSSA iiis iitheir ii- iiAnswers ii-
personal iiappearance.
The iiprimary iilaw iienforcement iifor iithe iiUnited iiStates iiPostal iiService iiis iithe ii_______.
ii- iiAnswers ii-Postal iiInspection iiService.
What iiservice iiallows iicustomers iito iirequest iitheir iipackage iito iibe iireturned iibefore
iidelivery? ii- iiAnswers ii-Intercept
What iiconservation iistamp iiis iia iinon-postal iiitem iithat iicannot iibe iiused iifor iipostage? ii-
iiAnswers ii-bird iistamp
What iiis iithe iiname iiof iithe iiservice iioffered iiby iithe iiPostal iiService iito iimen iiages ii18-25
iito iiregsister? ii- iiAnswers ii-Selective iiService
What iifree iiholdout iiservice iiallows iicustomers iito iiobtain iitheir iimail iiat iithe iiPost iiOffice?
ii- iiAnswers ii-Firm
What iiservice iiallows iitransients iiand iiindividuals iiwaiting iito iiget iiPO iiBoxes iito iireceive
iimail? ii- iiAnswers ii-General iiDelivery
What iifree iiservice iiallows iicustomers iito iikeep iimail iiat iithe iipost iioffice iiwhile iion
iivacation iior iiaway iifrom iihome? ii- iiAnswers ii-Hold
What iiorder iiis iiused iito iialter iia iiperson's iicurrent iiaddress iiwhen iithey iimove? ii-
iiAnswers ii-Change iiof iiAddress
What iiallows iiUS iicitizens iiproof iiof iicitizenship iiwhen iitraveling iiabroad? ii- iiAnswers ii-
passport
What iiservice iiallows iicustomers iito iihave iitheir iimail iireshipped iito iia iitemporary
iiaddress? ii- iiAnswers ii-Forwarding
What iiservice iiallows iicustomers iito iisee iiimages iiof iitheir iimail iibefore iiit iiis iidelivered? ii-
iiAnswers ii-Informed iiDelivery iiService
An iiactive iilistening iitechnique iiused iito iicreate iia iisuccessful iitransaction iiis iicalled
ii________. ii- iiAnswers ii-clarifying.
One iiof iithe iifirst iithings iia iicustomer iinotices iiabout iia iiSSA iiis iitheir ii- iiAnswers ii-
personal iiappearance.
The iiprimary iilaw iienforcement iifor iithe iiUnited iiStates iiPostal iiService iiis iithe ii_______.
ii- iiAnswers ii-Postal iiInspection iiService.
What iiservice iiallows iicustomers iito iirequest iitheir iipackage iito iibe iireturned iibefore
iidelivery? ii- iiAnswers ii-Intercept
What iiconservation iistamp iiis iia iinon-postal iiitem iithat iicannot iibe iiused iifor iipostage? ii-
iiAnswers ii-bird iistamp
What iiis iithe iiname iiof iithe iiservice iioffered iiby iithe iiPostal iiService iito iimen iiages ii18-25
iito iiregsister? ii- iiAnswers ii-Selective iiService
What iifree iiholdout iiservice iiallows iicustomers iito iiobtain iitheir iimail iiat iithe iiPost iiOffice?
ii- iiAnswers ii-Firm
What iiservice iiallows iitransients iiand iiindividuals iiwaiting iito iiget iiPO iiBoxes iito iireceive
iimail? ii- iiAnswers ii-General iiDelivery
What iifree iiservice iiallows iicustomers iito iikeep iimail iiat iithe iipost iioffice iiwhile iion
iivacation iior iiaway iifrom iihome? ii- iiAnswers ii-Hold
What iiorder iiis iiused iito iialter iia iiperson's iicurrent iiaddress iiwhen iithey iimove? ii-
iiAnswers ii-Change iiof iiAddress
What iiallows iiUS iicitizens iiproof iiof iicitizenship iiwhen iitraveling iiabroad? ii- iiAnswers ii-
passport
What iiservice iiallows iicustomers iito iihave iitheir iimail iireshipped iito iia iitemporary
iiaddress? ii- iiAnswers ii-Forwarding
What iiservice iiallows iicustomers iito iisee iiimages iiof iitheir iimail iibefore iiit iiis iidelivered? ii-
iiAnswers ii-Informed iiDelivery iiService
