COMM 226 FINAL EXAM STUDY GUIDE
LATEST UPDATED RATED A.
Competitive strategy
✔✔The strategy an organization chooses a the way it will succeed in its
industry. According to Porter, there are four fundamental competitive
strategies: cost leadership across an industry or within a particular industry
segment and product differentiation across an industry or within a
particular segment
IT architecture
✔✔The basic framework for all computers, systems, and information
management that support organizational services
Enterprise architect
✔✔Manages the company's complex information system
Organizational strategy and Information sytems
✔✔Industry structure>>>competitive strategy>>>value chain>>>business
processes>>> information system
Zachman framework
✔✔Conceived by John Zachman at IBM in the 1980s, it divides systems into
two dimensions, one based on six reasons for communication (what--data,
how--function, where--network, who--people, when--time, why--
motivation), and the other based on stakeholder groups (planner, owner,
designer, builder, implementer, and worker). The intersection of these two
dimensions helps to provide a relatively holistic view of the enterprise.
,Alignment
✔✔The ongoing, continually evolving challenge of fitting IT architecture to
business objectives.
How to achieve alignment
✔✔Sharing of domain knowledge and common business practices.
Communication between business and IT executives.
Governance
✔✔Using a committee to decide on expectations for performance, to
authorize appropriate resources and power to meet expectations, and
perhaps eventually to verify whether expectations have been met.
Benefits of IT governance
✔✔Better service quality
Aligned support business process
Secure controlled IT risks
Faster delivery time
Cheaper service costs
Information systems audit
✔✔An audit focusing on information resources that are used to collect,
store, process, and retrieve information.
,ISACA
✔✔Information systems audit and control association
CISA
✔✔Certified information systems auditor
COBIT
✔✔Control objectives for information and related technology
Information systems ethics
✔✔Concern for the people whose lives can be affected by our actions
Green IT
✔✔Using IT resources to better support the triple bottom line for
organizations
Triple bottom line
✔✔A concept that expands the notion of traditional financial reports, which
are based solely on financial performance, to take into account ecological
and social performance
Energy star
✔✔an international government-industry partnership that is intended to
produce equipment that meets high-energy efficiency specifications and
promotes the use of such equipment
, e-cycling
✔✔the recycling of electronic material
e-waste
✔✔electronic garbage
Identity theft
✔✔Stealing, misrepresenting or hijacking the identity of another person or
business
PIPEDA
✔✔Personal information protection and electronic document act
Security threat
✔✔A problem with the security of information or the data therein, caused by
human errors, malicious activity, or natural disaster
Source of security threat
✔✔Human error and mistake
Malicious human activity
Natural events and disaster
Human errors and mistake
✔✔Accidental problems caused by both employees and others outside the
organization.
LATEST UPDATED RATED A.
Competitive strategy
✔✔The strategy an organization chooses a the way it will succeed in its
industry. According to Porter, there are four fundamental competitive
strategies: cost leadership across an industry or within a particular industry
segment and product differentiation across an industry or within a
particular segment
IT architecture
✔✔The basic framework for all computers, systems, and information
management that support organizational services
Enterprise architect
✔✔Manages the company's complex information system
Organizational strategy and Information sytems
✔✔Industry structure>>>competitive strategy>>>value chain>>>business
processes>>> information system
Zachman framework
✔✔Conceived by John Zachman at IBM in the 1980s, it divides systems into
two dimensions, one based on six reasons for communication (what--data,
how--function, where--network, who--people, when--time, why--
motivation), and the other based on stakeholder groups (planner, owner,
designer, builder, implementer, and worker). The intersection of these two
dimensions helps to provide a relatively holistic view of the enterprise.
,Alignment
✔✔The ongoing, continually evolving challenge of fitting IT architecture to
business objectives.
How to achieve alignment
✔✔Sharing of domain knowledge and common business practices.
Communication between business and IT executives.
Governance
✔✔Using a committee to decide on expectations for performance, to
authorize appropriate resources and power to meet expectations, and
perhaps eventually to verify whether expectations have been met.
Benefits of IT governance
✔✔Better service quality
Aligned support business process
Secure controlled IT risks
Faster delivery time
Cheaper service costs
Information systems audit
✔✔An audit focusing on information resources that are used to collect,
store, process, and retrieve information.
,ISACA
✔✔Information systems audit and control association
CISA
✔✔Certified information systems auditor
COBIT
✔✔Control objectives for information and related technology
Information systems ethics
✔✔Concern for the people whose lives can be affected by our actions
Green IT
✔✔Using IT resources to better support the triple bottom line for
organizations
Triple bottom line
✔✔A concept that expands the notion of traditional financial reports, which
are based solely on financial performance, to take into account ecological
and social performance
Energy star
✔✔an international government-industry partnership that is intended to
produce equipment that meets high-energy efficiency specifications and
promotes the use of such equipment
, e-cycling
✔✔the recycling of electronic material
e-waste
✔✔electronic garbage
Identity theft
✔✔Stealing, misrepresenting or hijacking the identity of another person or
business
PIPEDA
✔✔Personal information protection and electronic document act
Security threat
✔✔A problem with the security of information or the data therein, caused by
human errors, malicious activity, or natural disaster
Source of security threat
✔✔Human error and mistake
Malicious human activity
Natural events and disaster
Human errors and mistake
✔✔Accidental problems caused by both employees and others outside the
organization.
