Officer I GRADE A Q&A
In which role is a company officer MOST likely to make decisions that provide
motivation and satisfaction to maximize performance in the workplace? - (correct
answer)As a supervisor
In which role is a company officer MOST likely to enforce what others perceive as
unpopular or unfair policies or orders? - (correct answer)As a subordinate
In which role is company officer most likely to apply customer service concepts to
maintain a positive perception of the agency? - (correct answer)As a public servant
Perceptions of a new company officer are? - (correct answer)Subjective
Which of the following actions can help new company officers overcome challenges in
changes to group dynamics while transitioning to the role of company officer? - (correct
answer)Verbalize expectations and establish priorities
Successful company officers choose to see the transition to their new position as an
opportunity to - (correct answer)Grow as a professional
Company officers should rarely use their rank to - (correct answer)Obtain compliance
In terms of community and government relations, success of a fire service organization
is directly proportional to - (correct answer)Its community involvement
Labor/Management issues and assistance with personnel transfers fall under which
category of duties for the level I fire officer? - (correct answer)Human resources
management
,As part of which duty may a level I fire officer monitor and document the unit's resources
so that he/she can help prepare the organization's budget? - (correct
answer)Administration
As part of inspection and investigation duties, the company officer should
____________ when salvage and overhaul activities may involve criminal activity. -
(correct answer)Notify appropriate law enforcement agencies
Which of the following factors must become second nature for all personnel in all types
of emergency and non emergency situations? - (correct answer)Safety
One of the features of the scalar structure is that - (correct answer)Some decision
making authority is delegated to lower levels
Which of the following is referred to as the legal ability of an individual to make and
implement decisions for which the individual is held accountable? - (correct
answer)Authority
Sidestepping can be destructive to organizational cohesiveness because a subordinate,
- (correct answer)Takes a problem to a higher officer before his or her immediate
supervisor
Creating work groups based on elements such as the type of task to be performed and
available resources is an example of - (correct answer)Division of labor
The structure of a municipal fire service organization most likely reflects its - (correct
answer)Local government structure
Which of the following is normally considered the second lowest level of government for
public fire and emergency services organization? - (correct answer)County
, Which of the following types of fire and emergency services organizations is MOST
likely to get funding from district taxes or special levies? - (correct answer)Fire District
Which of the following types of fire and emergency services organizations is MOST
likely organized for forest, wild land, and urban-interface fires? - (correct
answer)State/Provincial
Which type of organizational staffing in the fire service is most likely to have its facilities
and equipment maintained by a municipality, county or industry? - (correct
answer)Career
Sharing specialized resources between neighboring jurisdictions is a common reason
for - (correct answer)Entering into aid agreements
Which of the following is an aid agreement found in fire and emergency services in
which payments are made instead of providing reciprocal aid? - (correct answer)Outside
List five basic principles of organizational structure followed by fire emergency services
organizations - (correct answer)Scalar structure, line and staff personnel, decision-
making authority, unity of command, span of control, division of labor
Which of the following leadership traits is the ability to accomplish goals and objectives
with minimum supervision? - (correct answer)Initiative
Which of follow is an anonymous survey of the company officer's subordinates, peers,
and superiors that include responses about the officer's leadership traits? - (correct
answer)360-degree feedback evaluation
Which of the following is the ability to identify the components of a situation, assess the
need for action, determine the necessary intervention, initiate action, and be perceived
as having the ability to take this action - (correct answer)Command Presence
In which role is a company officer MOST likely to make decisions that provide
motivation and satisfaction to maximize performance in the workplace? - (correct
answer)As a supervisor
In which role is a company officer MOST likely to enforce what others perceive as
unpopular or unfair policies or orders? - (correct answer)As a subordinate
In which role is company officer most likely to apply customer service concepts to
maintain a positive perception of the agency? - (correct answer)As a public servant
Perceptions of a new company officer are? - (correct answer)Subjective
Which of the following actions can help new company officers overcome challenges in
changes to group dynamics while transitioning to the role of company officer? - (correct
answer)Verbalize expectations and establish priorities
Successful company officers choose to see the transition to their new position as an
opportunity to - (correct answer)Grow as a professional
Company officers should rarely use their rank to - (correct answer)Obtain compliance
In terms of community and government relations, success of a fire service organization
is directly proportional to - (correct answer)Its community involvement
Labor/Management issues and assistance with personnel transfers fall under which
category of duties for the level I fire officer? - (correct answer)Human resources
management
,As part of which duty may a level I fire officer monitor and document the unit's resources
so that he/she can help prepare the organization's budget? - (correct
answer)Administration
As part of inspection and investigation duties, the company officer should
____________ when salvage and overhaul activities may involve criminal activity. -
(correct answer)Notify appropriate law enforcement agencies
Which of the following factors must become second nature for all personnel in all types
of emergency and non emergency situations? - (correct answer)Safety
One of the features of the scalar structure is that - (correct answer)Some decision
making authority is delegated to lower levels
Which of the following is referred to as the legal ability of an individual to make and
implement decisions for which the individual is held accountable? - (correct
answer)Authority
Sidestepping can be destructive to organizational cohesiveness because a subordinate,
- (correct answer)Takes a problem to a higher officer before his or her immediate
supervisor
Creating work groups based on elements such as the type of task to be performed and
available resources is an example of - (correct answer)Division of labor
The structure of a municipal fire service organization most likely reflects its - (correct
answer)Local government structure
Which of the following is normally considered the second lowest level of government for
public fire and emergency services organization? - (correct answer)County
, Which of the following types of fire and emergency services organizations is MOST
likely to get funding from district taxes or special levies? - (correct answer)Fire District
Which of the following types of fire and emergency services organizations is MOST
likely organized for forest, wild land, and urban-interface fires? - (correct
answer)State/Provincial
Which type of organizational staffing in the fire service is most likely to have its facilities
and equipment maintained by a municipality, county or industry? - (correct
answer)Career
Sharing specialized resources between neighboring jurisdictions is a common reason
for - (correct answer)Entering into aid agreements
Which of the following is an aid agreement found in fire and emergency services in
which payments are made instead of providing reciprocal aid? - (correct answer)Outside
List five basic principles of organizational structure followed by fire emergency services
organizations - (correct answer)Scalar structure, line and staff personnel, decision-
making authority, unity of command, span of control, division of labor
Which of the following leadership traits is the ability to accomplish goals and objectives
with minimum supervision? - (correct answer)Initiative
Which of follow is an anonymous survey of the company officer's subordinates, peers,
and superiors that include responses about the officer's leadership traits? - (correct
answer)360-degree feedback evaluation
Which of the following is the ability to identify the components of a situation, assess the
need for action, determine the necessary intervention, initiate action, and be perceived
as having the ability to take this action - (correct answer)Command Presence
