PHR Certification Prep - Learning and
Development Practice Questions &
ANSWERS(RATED A)
The tool that enables an employee to discuss future opportunities and the skills needed to achieve those
opportunities is known as a(n)
A. Performance Evaluation
B. Individual Development Plan
C. Training Program
D. Performance Improvement Plan - ANSWER B. Individual Development Plan
Which of the following are important pieces of data to incorporate into succession planning? (Select all
that apply)
A. Job Descriptions
B. Compensation
C. Exit Interviews
D. Organizational Charts
E. Attrition
F. Benefits - ANSWER A. Job Descriptions
B. Compensation
D. Organizational Charts
E. Attrition
F. Benefits
Which of the following statements accurately characterizes attrition? (Select all that apply)
, A. Attrition is the process of visualizing current gaps in the organization.
b. Attrition occurs when employees exit and organization, either voluntarily or involuntarily.
c. Attrition is an organization's turnover rate
d. Attrition is an important metric that can enable an organization to make appropriate changes to retain
employees - ANSWER B, C, D
Which element of adult learning refers to how participants apply the information to their job.
A. Transference
B. Reinforcement
C. Orientation
D. Motivation
E. Retention - ANSWER A. Transference
Match each step of the ADDIE process with it's specific focus.
A. Analyze
B. Design
C. Develop
D. Implement
E. Evaluate
1. What should be included and the audience of the message
2. What the delivery of the training program will be
3. How effective the training program was and validation for future use.
4. What is needed and the skills gaps in the organization.
5. What the actual content and materials will be - ANSWER A - 4. Analyze - What is needed and the skills
gaps in the organization.
Development Practice Questions &
ANSWERS(RATED A)
The tool that enables an employee to discuss future opportunities and the skills needed to achieve those
opportunities is known as a(n)
A. Performance Evaluation
B. Individual Development Plan
C. Training Program
D. Performance Improvement Plan - ANSWER B. Individual Development Plan
Which of the following are important pieces of data to incorporate into succession planning? (Select all
that apply)
A. Job Descriptions
B. Compensation
C. Exit Interviews
D. Organizational Charts
E. Attrition
F. Benefits - ANSWER A. Job Descriptions
B. Compensation
D. Organizational Charts
E. Attrition
F. Benefits
Which of the following statements accurately characterizes attrition? (Select all that apply)
, A. Attrition is the process of visualizing current gaps in the organization.
b. Attrition occurs when employees exit and organization, either voluntarily or involuntarily.
c. Attrition is an organization's turnover rate
d. Attrition is an important metric that can enable an organization to make appropriate changes to retain
employees - ANSWER B, C, D
Which element of adult learning refers to how participants apply the information to their job.
A. Transference
B. Reinforcement
C. Orientation
D. Motivation
E. Retention - ANSWER A. Transference
Match each step of the ADDIE process with it's specific focus.
A. Analyze
B. Design
C. Develop
D. Implement
E. Evaluate
1. What should be included and the audience of the message
2. What the delivery of the training program will be
3. How effective the training program was and validation for future use.
4. What is needed and the skills gaps in the organization.
5. What the actual content and materials will be - ANSWER A - 4. Analyze - What is needed and the skills
gaps in the organization.
