CMN2148 Chapter 5 Test With
Solution
Organizational Influences - ANSWER 1. organization's goals and culture
2. task requirements
3. policies/procedures
4. reward system
Small-group Experiences - ANSWER 1. work groups
2. problem-solving groups
3. social support groups
Individual Experiences - ANSWER 1. personal needs
2. predispositions for behaviour
3. communication competencies
4. expectations
5. skills
Interpersonal Experiences - ANSWER 1. peers and supervision
, 2. information
3. support
Expectations - ANSWER 1. norms
2. information
3. identification
4. innovations
5. power
Organizational Outcomes - ANSWER 1. organizational identification
2. job performance
3. communication satisfaction
4. job satisfaction
Five Factor Model of Personality - ANSWER traditional model that people use
to help understand what kind of employees you are working with
1. extraversion
2. emotional stability
3. agreeableness
4. conscientiousness
Solution
Organizational Influences - ANSWER 1. organization's goals and culture
2. task requirements
3. policies/procedures
4. reward system
Small-group Experiences - ANSWER 1. work groups
2. problem-solving groups
3. social support groups
Individual Experiences - ANSWER 1. personal needs
2. predispositions for behaviour
3. communication competencies
4. expectations
5. skills
Interpersonal Experiences - ANSWER 1. peers and supervision
, 2. information
3. support
Expectations - ANSWER 1. norms
2. information
3. identification
4. innovations
5. power
Organizational Outcomes - ANSWER 1. organizational identification
2. job performance
3. communication satisfaction
4. job satisfaction
Five Factor Model of Personality - ANSWER traditional model that people use
to help understand what kind of employees you are working with
1. extraversion
2. emotional stability
3. agreeableness
4. conscientiousness
