CNL Comprehensive Exam Review
Questions and Answers
5cPsc-cCORRECTcANSWER-
Purpose,cpatients,cprocess,cpatterns,cprofessionals.cUsedcwhencassessingcacnewcmicrosy
stem
Aaron'scsignc-cCORRECTcANSWER-
Aaron'scsignciscacreferredcpaincfeltcincthecepigastriumcuponccontinuouscfirmcpressurecoverc
McBurney'scpoint.cItciscindicativecofcappendicitis.
Autocraticcleadershipc-cCORRECTcANSWER-
acleadershipcstyleccharacterizedcbycindividualccontrolcovercallcdecisionscandclittlecinputcfrom
cgroupcmembers.cAutocraticcleadersctypicallycmakecchoicescbasedconctheircideascandcjudg
mentscandcrarelycacceptcadvicecfromcfollowers
Avoidancec-cCORRECTcANSWER-
Characterizedcbycbehaviorscthatceithercignorecorcrefusectocengagecincthecconflict
Betacblockercmedicationsc-cCORRECTcANSWER-
Increaseccontractcwithcthecandcdecreasedcheartcrate
Brainstormingc-cCORRECTcANSWER-
Accreative,cinteractive,candcunstructuredcmeanscforcteamcmembersctocsuggestcpossiblecide
ascincacfreecflowcformatcwithoutcregardctocthecdetailscofcthecsuggestedcsolutions
Capitalcbudgetc-cCORRECTcANSWER-
acbudgetcallocatingcmoneycforcthecacquisitioncorcmaintenancecofcfixedcassetscsuchcascland,
cbuildings,candcequipment.
Capitalcbudgetc-cCORRECTcANSWER-involvesclargecdollarcamountscandclong-
termcinvestmentsclikecequipment
Casecmixc-cCORRECTcANSWER-
Thecbestcwayctoccreatecacbudget.cItclookscatchumancandcmaterialccostcandcenvironmentalcre
sources
Cashcflowcbudgetc-cCORRECTcANSWER-
acchronologicalcoverviewcofcexpectedcincomecandcexpensescovercacgivencperiodcofctime.cT
heccashcflowcbudgetclookscmuchclikecthecoperatingcbudget.
, CasualcAssociationc-cCORRECTcANSWER-
Tocjudgecorcevaluatectheccausalcsignificancecofcthecassociationcbetweencthecattributecorcag
entcandcthecdisease,corceffectcuponchealth,cacnumbercofccriteriacmustcbecutilized,cnoconecofc
whichciscancall-sufficientcbasiscforcjudgment."
Changectheoryc-cCORRECTcANSWER-
Criticalctocguidingcclinicalcpracticecimprovement.cExamples;cKotter'sceightcstepcchangecmo
delcthatcprovidescandcexplainscthatcthereciscacpredictablecprocessctocpracticecimprovementc
change.cKurtcLewin'scmodelcthatcdescribescthreecstagescofcchange:cunfreezing,cmoving,ca
ndcrefreezing
Chaosctheoryc-cCORRECTcANSWER-
Ancorganizationalctheoryciscusedcwithcrapid,cunpredictable,candcconstantcchange.cUsedctoc
understandcrapidlycchanging,cunpredictablechealthcarecenvironments.
Clientcadvocacyc-cCORRECTcANSWER-
AchallmarkcofcthecCNL'scrole.cThecCNLcassumescaccountabilitycforcthecdeliverycofchigh-
qualityccare,cincludingcthecevaluationcofccarecoutcomescandcprovisioncofcleadershipcincimpr
ovingccare.
Clinicalcdecisioncsupportc-cCORRECTcANSWER-
Ackeycfunctionalitycofchealthcinformationctechnologycencompassingcacvarietycofctoolscinclud
ing,cbutcnotclimitedcto:ccomputerizecalertscandcreminderscforcproviderscandcpatients;cclinical
cguidelines;cconditioncspecificcordercsets;cfocusedcpatientcdatacreportscandcsummaries;cdo
cumentationctemplatesc;diagnosticcsupport;candccontextuallycrelevantcreferencecinformatio
n
Coachingc-cCORRECTcANSWER-ThecC-
notecdoescthiscbycevaluatingcteamcmemberscandcprovidingcconstructivecfeedback.
Collaborationc-cCORRECTcANSWER-
Ancinterdisciplinarycprocesscofcproblemcsolvingcthatcinvolvescsharedcresponsibilitycforcdeci
sion-makingcandcexecutioncofcplanscofccare
Collaborationc-cCORRECTcANSWER-
Thecinterdisciplinarycprocesscofcproblemcsolvingcthatcinvolvescsharedcresponsibilitycforcdec
ision-
makingcascwellcascthecexecutioncofcspecificcplanscofccarecwhilecworkingctowardcaccommonc
goal.cThecCNLcpromotesccollaborationcandcconsultationcwithcallccontributorsctocthechealthc
arecdeliverycprocess,cincludingcthecpatientcandctheircfamily
Complexityctheoryc-cCORRECTcANSWER-
acscience,cthecstudycofccomplexcadaptivecsystemscappliedctocancorganization,candcconside
rscthecpatterncofcrelationshipscincthatcorganizationcalongcwithchowctheycsustain,cself-
regulate,cself-organize,candcimpactcoutcomes.
Questions and Answers
5cPsc-cCORRECTcANSWER-
Purpose,cpatients,cprocess,cpatterns,cprofessionals.cUsedcwhencassessingcacnewcmicrosy
stem
Aaron'scsignc-cCORRECTcANSWER-
Aaron'scsignciscacreferredcpaincfeltcincthecepigastriumcuponccontinuouscfirmcpressurecoverc
McBurney'scpoint.cItciscindicativecofcappendicitis.
Autocraticcleadershipc-cCORRECTcANSWER-
acleadershipcstyleccharacterizedcbycindividualccontrolcovercallcdecisionscandclittlecinputcfrom
cgroupcmembers.cAutocraticcleadersctypicallycmakecchoicescbasedconctheircideascandcjudg
mentscandcrarelycacceptcadvicecfromcfollowers
Avoidancec-cCORRECTcANSWER-
Characterizedcbycbehaviorscthatceithercignorecorcrefusectocengagecincthecconflict
Betacblockercmedicationsc-cCORRECTcANSWER-
Increaseccontractcwithcthecandcdecreasedcheartcrate
Brainstormingc-cCORRECTcANSWER-
Accreative,cinteractive,candcunstructuredcmeanscforcteamcmembersctocsuggestcpossiblecide
ascincacfreecflowcformatcwithoutcregardctocthecdetailscofcthecsuggestedcsolutions
Capitalcbudgetc-cCORRECTcANSWER-
acbudgetcallocatingcmoneycforcthecacquisitioncorcmaintenancecofcfixedcassetscsuchcascland,
cbuildings,candcequipment.
Capitalcbudgetc-cCORRECTcANSWER-involvesclargecdollarcamountscandclong-
termcinvestmentsclikecequipment
Casecmixc-cCORRECTcANSWER-
Thecbestcwayctoccreatecacbudget.cItclookscatchumancandcmaterialccostcandcenvironmentalcre
sources
Cashcflowcbudgetc-cCORRECTcANSWER-
acchronologicalcoverviewcofcexpectedcincomecandcexpensescovercacgivencperiodcofctime.cT
heccashcflowcbudgetclookscmuchclikecthecoperatingcbudget.
, CasualcAssociationc-cCORRECTcANSWER-
Tocjudgecorcevaluatectheccausalcsignificancecofcthecassociationcbetweencthecattributecorcag
entcandcthecdisease,corceffectcuponchealth,cacnumbercofccriteriacmustcbecutilized,cnoconecofc
whichciscancall-sufficientcbasiscforcjudgment."
Changectheoryc-cCORRECTcANSWER-
Criticalctocguidingcclinicalcpracticecimprovement.cExamples;cKotter'sceightcstepcchangecmo
delcthatcprovidescandcexplainscthatcthereciscacpredictablecprocessctocpracticecimprovementc
change.cKurtcLewin'scmodelcthatcdescribescthreecstagescofcchange:cunfreezing,cmoving,ca
ndcrefreezing
Chaosctheoryc-cCORRECTcANSWER-
Ancorganizationalctheoryciscusedcwithcrapid,cunpredictable,candcconstantcchange.cUsedctoc
understandcrapidlycchanging,cunpredictablechealthcarecenvironments.
Clientcadvocacyc-cCORRECTcANSWER-
AchallmarkcofcthecCNL'scrole.cThecCNLcassumescaccountabilitycforcthecdeliverycofchigh-
qualityccare,cincludingcthecevaluationcofccarecoutcomescandcprovisioncofcleadershipcincimpr
ovingccare.
Clinicalcdecisioncsupportc-cCORRECTcANSWER-
Ackeycfunctionalitycofchealthcinformationctechnologycencompassingcacvarietycofctoolscinclud
ing,cbutcnotclimitedcto:ccomputerizecalertscandcreminderscforcproviderscandcpatients;cclinical
cguidelines;cconditioncspecificcordercsets;cfocusedcpatientcdatacreportscandcsummaries;cdo
cumentationctemplatesc;diagnosticcsupport;candccontextuallycrelevantcreferencecinformatio
n
Coachingc-cCORRECTcANSWER-ThecC-
notecdoescthiscbycevaluatingcteamcmemberscandcprovidingcconstructivecfeedback.
Collaborationc-cCORRECTcANSWER-
Ancinterdisciplinarycprocesscofcproblemcsolvingcthatcinvolvescsharedcresponsibilitycforcdeci
sion-makingcandcexecutioncofcplanscofccare
Collaborationc-cCORRECTcANSWER-
Thecinterdisciplinarycprocesscofcproblemcsolvingcthatcinvolvescsharedcresponsibilitycforcdec
ision-
makingcascwellcascthecexecutioncofcspecificcplanscofccarecwhilecworkingctowardcaccommonc
goal.cThecCNLcpromotesccollaborationcandcconsultationcwithcallccontributorsctocthechealthc
arecdeliverycprocess,cincludingcthecpatientcandctheircfamily
Complexityctheoryc-cCORRECTcANSWER-
acscience,cthecstudycofccomplexcadaptivecsystemscappliedctocancorganization,candcconside
rscthecpatterncofcrelationshipscincthatcorganizationcalongcwithchowctheycsustain,cself-
regulate,cself-organize,candcimpactcoutcomes.
