Walmart Assessment Exam Update Latest
2024 | Walmart Assessment Actual Exam
2024 Question and Correct Answers Rated
A+
You are working to meet a task for your shift goal when a coworker
urgently asks you for help with something you know a lot about. What
would you most likely & least likely do? -ANSWER-Most Likely: Stop
working on your task to help your coworker
Least Likely: Explain to your coworker you can't help them because
you have to finish what you're working on to meet your shift goal.
Your newest coworker is not as productive as other members of your
team. You and your coworkers have to work harder to make up for
this. What would you be most likely & least likely to do? -ANSWER-
Most likely: Give her advice and tips for hoe to get things done
correctly and efficiently.
Least likely: Talk to your supervisor about the situation, suggest that
this might not be the best role for your coworker.
A customer tries to use a coupon that is only good for full priced items
to purchase an item that is on sale. She becomes confused when you
explain that she can't use that coupon. What would you be most likely
& least likely to do? -ANSWER-Most likely: Apologize for the coupon
and explain it only applies to full priced items.
Least likely: Find your supervisor and ask if he can approve the
discount.
Your shift's productivity is slow because one person is not pulling his
share. The rest of the team is getting upset. What would you be most
,likely & least likely to do? -ANSWER-Most Likely: Ask your struggling
coworker if there is anything you can help with because he seems
slower today.
Least Likely: Discuss the problem with another team member to see
what he thinks.
A customer asks you about a new mobile phone that is out of stock.
You expect to have the phone back in a few days, but the customer
wants it sooner. What would you be most and least likely to do? -
ANSWER-Most likely: Offer to call another store nearby to see if they
have the phone on stock
Least Likely: Take the customers contact information and promise to
have someone call her as soon as the phone comes in.
A coworker did not clean his work area before going home. This could
cause an accident, so you quickly clean up. The next day you see the
coworker. What would you most likely and least likely do? -ANSWER-
Most likely: Tell him he should be more careful because his work area
could have resulted in an incident.
Least likely: Let him know you cleaned up his work area and that he
owes you a favor.
Your new team is working hard, but they are all less experienced than
you and don't complete their tasks as quickly. What would you be
most likely & least likely to do? -ANSWER-Most likely: Offer to help
others complete their tasks; observe their work process and provide
some tips that might help them.
Least likely: Remind your coworkers of performance expectations and
that they need to be working harder to complete tasks.
A customer/member tries to use a coupon that is only good for full-
, priced items to purchase an item that is on sale. She becomes
confused
when you explain that she can't use the coupon.
What would you be most and least likely to do? -ANSWER-Most:
Apologize for the confusion and explain that the coupon only applies
to full-priced items.
Least:Find your supervisor and ask it he can approve the discount.
Your shift's productivity is slow because one person is not pulling his
share. The rest of the team is getting upset.
What would you be most and least likely to do? -ANSWER-Most: Tell
the struggling team member to work faster because
he is holding the team back
Least: Recognize that everyone has a bad day once in a while
Focus on your own work, not someone else's.
A customer/member asks you about a new mobile phone that is out of
stock. You expect to have the phone back in a few days, but the
customer/member wants it sooner.
What would you be most and least likely to do? -ANSWER-Most: Let
her know you have a similar, less expensive phone in
stock. Ask if she would like to learn more about it.
Least:Apologize and let her know that your store usually has
large stock and will have the phone available again ven
soon.
A coworker did not clean his work area before going home. This could
cause an accident, so you quickly clean up. The next day you see the
coworker.
2024 | Walmart Assessment Actual Exam
2024 Question and Correct Answers Rated
A+
You are working to meet a task for your shift goal when a coworker
urgently asks you for help with something you know a lot about. What
would you most likely & least likely do? -ANSWER-Most Likely: Stop
working on your task to help your coworker
Least Likely: Explain to your coworker you can't help them because
you have to finish what you're working on to meet your shift goal.
Your newest coworker is not as productive as other members of your
team. You and your coworkers have to work harder to make up for
this. What would you be most likely & least likely to do? -ANSWER-
Most likely: Give her advice and tips for hoe to get things done
correctly and efficiently.
Least likely: Talk to your supervisor about the situation, suggest that
this might not be the best role for your coworker.
A customer tries to use a coupon that is only good for full priced items
to purchase an item that is on sale. She becomes confused when you
explain that she can't use that coupon. What would you be most likely
& least likely to do? -ANSWER-Most likely: Apologize for the coupon
and explain it only applies to full priced items.
Least likely: Find your supervisor and ask if he can approve the
discount.
Your shift's productivity is slow because one person is not pulling his
share. The rest of the team is getting upset. What would you be most
,likely & least likely to do? -ANSWER-Most Likely: Ask your struggling
coworker if there is anything you can help with because he seems
slower today.
Least Likely: Discuss the problem with another team member to see
what he thinks.
A customer asks you about a new mobile phone that is out of stock.
You expect to have the phone back in a few days, but the customer
wants it sooner. What would you be most and least likely to do? -
ANSWER-Most likely: Offer to call another store nearby to see if they
have the phone on stock
Least Likely: Take the customers contact information and promise to
have someone call her as soon as the phone comes in.
A coworker did not clean his work area before going home. This could
cause an accident, so you quickly clean up. The next day you see the
coworker. What would you most likely and least likely do? -ANSWER-
Most likely: Tell him he should be more careful because his work area
could have resulted in an incident.
Least likely: Let him know you cleaned up his work area and that he
owes you a favor.
Your new team is working hard, but they are all less experienced than
you and don't complete their tasks as quickly. What would you be
most likely & least likely to do? -ANSWER-Most likely: Offer to help
others complete their tasks; observe their work process and provide
some tips that might help them.
Least likely: Remind your coworkers of performance expectations and
that they need to be working harder to complete tasks.
A customer/member tries to use a coupon that is only good for full-
, priced items to purchase an item that is on sale. She becomes
confused
when you explain that she can't use the coupon.
What would you be most and least likely to do? -ANSWER-Most:
Apologize for the confusion and explain that the coupon only applies
to full-priced items.
Least:Find your supervisor and ask it he can approve the discount.
Your shift's productivity is slow because one person is not pulling his
share. The rest of the team is getting upset.
What would you be most and least likely to do? -ANSWER-Most: Tell
the struggling team member to work faster because
he is holding the team back
Least: Recognize that everyone has a bad day once in a while
Focus on your own work, not someone else's.
A customer/member asks you about a new mobile phone that is out of
stock. You expect to have the phone back in a few days, but the
customer/member wants it sooner.
What would you be most and least likely to do? -ANSWER-Most: Let
her know you have a similar, less expensive phone in
stock. Ask if she would like to learn more about it.
Least:Apologize and let her know that your store usually has
large stock and will have the phone available again ven
soon.
A coworker did not clean his work area before going home. This could
cause an accident, so you quickly clean up. The next day you see the
coworker.
