Priority Dispatch Exam Graded A+
A _________ could be a referring agency, an alarm company, or a person that
generally lacks personal, direct knowledge bet was asked or told be someone else to
summon help. - ANSWER-Fourth-party caller
A basic premise of the NIMS is that all incidents begin and end locally, so - ANSWER-
state and local authorities should maintain command of the incidents
A delay in response to an active assailant situation to increase casualties and greater
chaos and confusion - ANSWER-true
A procedure that has been highly defined, structured, and placed into a reference
system is known as a - ANSWER-protocol
A transmitter antenna is required to receive radio signals - ANSWER-false
A tuner is used to "tune into" a specific bandwidth signal. Each tuning point is commonly
called - ANSWER-a channel
A vehicle fire inside a home garage should be classified as a vehicle fire - ANSWER-
false
A wake-effect collision is a traffic collision directly involving one or more emergency
vehicles - ANSWER-false
Active listening requires the ETC to tune out distractions and focus on the caller's
message - ANSWER-true
Activity underload is a potential source of ETC stress - ANSWER-true
Airports typically have their own on-site fire/rescue response - ANSWER-true
All law enforcement/police calls are actual emergencies, regardless of whether they
come in over an emergency line or an administrative line - ANSWER-false
An ETC who is having flashbacks, bad dreams, and unwanted thoughts about a
disturbing call for more than four weeks is likely suffering from compassion fatigue -
ANSWER-false
An incident requiring HAZMAT response involves - ANSWER-the release or escape of
hazardous material
An unlawful attack or attempted attack upon another person is - ANSWER-an assault
, As an emergency telecommunicator, it is almost inevitable that you will deal with
incident-related distress at some point in your career - ANSWER-True
BLS response generally includes - ANSWER-airway positioning, CPR, splinting
dressing, and other initial first-aid care
Burnout is best described as - ANSWER-exhaustion (or inability to function normally)
resulting from a buildup of long-term stress
Call classification involves sorting and prioritizing calls for service based on incident
type and urgency - ANSWER-true
Cell phone networks are divided into specific areas called cells, each with its own -
ANSWER-antenna
Civil law exists to - ANSWER-resolve conflicts between individuals and /or organizations
Cognitive radio is also called a "smart" radio - ANSWER-true
Confidentiality breaches can result in legal action - ANSWER-true
Continuing dispatch education should be an integral component of any emergency
communication center's QA/QI program - ANSWER-True
Continuing dispatch education should provide ETCs with - ANSWER-ongoing
opportunities for practice and feedback
Diction refers to - ANSWER-the choice of words and phrases used to communicate
During a disaster, the ICS provides an important framework for - ANSWER-maintaining
command, managing resources, and coordinating efforts
Emergency agencies are typically response agencies - ANSWER-false
Emergency number calls can be broadly classified into requests for which three types of
services - ANSWER-law enforcement/police, fire/rescue, and emergency medical
services
ETC's are morally, and in many cases legally, obligated to - ANSWER-ensure
confidentiality of intimate/sensitive information about the caller/patient/victim
Every communication center should do a hazard analysis in order to - ANSWER-
determine what might be required if the PSAP is involved or affected be a disaster
Excited delirium is a very rare but potentially fatal condition that causes - ANSWER-
bizarre and aggressive behavior
A _________ could be a referring agency, an alarm company, or a person that
generally lacks personal, direct knowledge bet was asked or told be someone else to
summon help. - ANSWER-Fourth-party caller
A basic premise of the NIMS is that all incidents begin and end locally, so - ANSWER-
state and local authorities should maintain command of the incidents
A delay in response to an active assailant situation to increase casualties and greater
chaos and confusion - ANSWER-true
A procedure that has been highly defined, structured, and placed into a reference
system is known as a - ANSWER-protocol
A transmitter antenna is required to receive radio signals - ANSWER-false
A tuner is used to "tune into" a specific bandwidth signal. Each tuning point is commonly
called - ANSWER-a channel
A vehicle fire inside a home garage should be classified as a vehicle fire - ANSWER-
false
A wake-effect collision is a traffic collision directly involving one or more emergency
vehicles - ANSWER-false
Active listening requires the ETC to tune out distractions and focus on the caller's
message - ANSWER-true
Activity underload is a potential source of ETC stress - ANSWER-true
Airports typically have their own on-site fire/rescue response - ANSWER-true
All law enforcement/police calls are actual emergencies, regardless of whether they
come in over an emergency line or an administrative line - ANSWER-false
An ETC who is having flashbacks, bad dreams, and unwanted thoughts about a
disturbing call for more than four weeks is likely suffering from compassion fatigue -
ANSWER-false
An incident requiring HAZMAT response involves - ANSWER-the release or escape of
hazardous material
An unlawful attack or attempted attack upon another person is - ANSWER-an assault
, As an emergency telecommunicator, it is almost inevitable that you will deal with
incident-related distress at some point in your career - ANSWER-True
BLS response generally includes - ANSWER-airway positioning, CPR, splinting
dressing, and other initial first-aid care
Burnout is best described as - ANSWER-exhaustion (or inability to function normally)
resulting from a buildup of long-term stress
Call classification involves sorting and prioritizing calls for service based on incident
type and urgency - ANSWER-true
Cell phone networks are divided into specific areas called cells, each with its own -
ANSWER-antenna
Civil law exists to - ANSWER-resolve conflicts between individuals and /or organizations
Cognitive radio is also called a "smart" radio - ANSWER-true
Confidentiality breaches can result in legal action - ANSWER-true
Continuing dispatch education should be an integral component of any emergency
communication center's QA/QI program - ANSWER-True
Continuing dispatch education should provide ETCs with - ANSWER-ongoing
opportunities for practice and feedback
Diction refers to - ANSWER-the choice of words and phrases used to communicate
During a disaster, the ICS provides an important framework for - ANSWER-maintaining
command, managing resources, and coordinating efforts
Emergency agencies are typically response agencies - ANSWER-false
Emergency number calls can be broadly classified into requests for which three types of
services - ANSWER-law enforcement/police, fire/rescue, and emergency medical
services
ETC's are morally, and in many cases legally, obligated to - ANSWER-ensure
confidentiality of intimate/sensitive information about the caller/patient/victim
Every communication center should do a hazard analysis in order to - ANSWER-
determine what might be required if the PSAP is involved or affected be a disaster
Excited delirium is a very rare but potentially fatal condition that causes - ANSWER-
bizarre and aggressive behavior
