FiCEP PART 2 EXAM
Which cycle describes members who are just surviving and living paycheck to
paycheck?
a. Earn/spend/earn/spend
b. earn/spend/borrow/spend
c. earn/spend/save
d. earn/borrow/spend/save - ANSWER Earn/Spend/earn/spend
Financial counselors who don't use what they know about hemispheric thinking may
fall into the trap of:
a. Assuming the member will succeed if they work with the counsellor
b. Asking too many questions
c. Telling the member what they should do
d. Presenting information to a member in a manner that might not be the best way to
communicate - ANSWER presenting information to a member in a manner that might
not be the best way to communicate
Using a hard approach, rather than a soft approach, with members:
a. Reminds members they are in control
b. Communicates in an orderly, specific and straight-forward way
c. Correlates with the right side of the brain
d. Offers possibilities and suggestions - ANSWER Communicates in an orderly,
specific and straight-forward way
The Johari Window describes four zones. When working with a member the Hidden
Zone represents:
a. Information that is known to the counselor and the member
b. Information that is known to the counselor and not the member
c. Information that is known to the member and not the counselor
d. Information that is not known to either the member or the counselor - ANSWER
Information that is known to the member and not the counselor
Which type of counseling should a counselor use when a member is preparing for a
large purchase?
a. Preventive
b. Procedural
c. Productive
d. Remedial - ANSWER Preventive
Which of the following is NOT a counseling element
a. Budget
b. Credit.
c. Debt
d. Savings - ANSWER Savings
, Which of the following is a closed-ended question?
a. Tell me more about that?
b. Do you plan to move forward?
c. What was your deciding factor?
d. What is causing the hesitation? - ANSWER Do you plan to move forward?
An example of pacing is when a counselor:
a. wears the same type of clothing as the member.
b. matches the member's tone.
c. matches the member's energy level.
d. agrees with everything the member says. - ANSWER Matches the member's
energy level
How many steps are in the change process?
a. 3
b. 4
c. 5
d. 6 - ANSWER 4
Which of the following decision-making tools is the best to use when considering all
forces in favor of or against a plan so a decision can be made?
a. Essential obligations
b. Cost-benefit analysis
c. Reframing
d. Force-field analysis - ANSWER Force-filed analysis
Which of the following is the first step of the counseling process?
a. Analyze data
b. Develop a spending plan
c. Collect member data
d. Establish goals and objectives - ANSWER collect member data
It is best to divide a budget into which cycle?
a. Daily
b. Monthly
c. Quarterly
d. Annually - ANSWER monthly
Which of the following provides a credit history including debt repayment practices
for an individual?
a. cash flows
b. net worth
c. debt ration
d. credit report - ANSWER credit report
Which cycle describes members who are just surviving and living paycheck to
paycheck?
a. Earn/spend/earn/spend
b. earn/spend/borrow/spend
c. earn/spend/save
d. earn/borrow/spend/save - ANSWER Earn/Spend/earn/spend
Financial counselors who don't use what they know about hemispheric thinking may
fall into the trap of:
a. Assuming the member will succeed if they work with the counsellor
b. Asking too many questions
c. Telling the member what they should do
d. Presenting information to a member in a manner that might not be the best way to
communicate - ANSWER presenting information to a member in a manner that might
not be the best way to communicate
Using a hard approach, rather than a soft approach, with members:
a. Reminds members they are in control
b. Communicates in an orderly, specific and straight-forward way
c. Correlates with the right side of the brain
d. Offers possibilities and suggestions - ANSWER Communicates in an orderly,
specific and straight-forward way
The Johari Window describes four zones. When working with a member the Hidden
Zone represents:
a. Information that is known to the counselor and the member
b. Information that is known to the counselor and not the member
c. Information that is known to the member and not the counselor
d. Information that is not known to either the member or the counselor - ANSWER
Information that is known to the member and not the counselor
Which type of counseling should a counselor use when a member is preparing for a
large purchase?
a. Preventive
b. Procedural
c. Productive
d. Remedial - ANSWER Preventive
Which of the following is NOT a counseling element
a. Budget
b. Credit.
c. Debt
d. Savings - ANSWER Savings
, Which of the following is a closed-ended question?
a. Tell me more about that?
b. Do you plan to move forward?
c. What was your deciding factor?
d. What is causing the hesitation? - ANSWER Do you plan to move forward?
An example of pacing is when a counselor:
a. wears the same type of clothing as the member.
b. matches the member's tone.
c. matches the member's energy level.
d. agrees with everything the member says. - ANSWER Matches the member's
energy level
How many steps are in the change process?
a. 3
b. 4
c. 5
d. 6 - ANSWER 4
Which of the following decision-making tools is the best to use when considering all
forces in favor of or against a plan so a decision can be made?
a. Essential obligations
b. Cost-benefit analysis
c. Reframing
d. Force-field analysis - ANSWER Force-filed analysis
Which of the following is the first step of the counseling process?
a. Analyze data
b. Develop a spending plan
c. Collect member data
d. Establish goals and objectives - ANSWER collect member data
It is best to divide a budget into which cycle?
a. Daily
b. Monthly
c. Quarterly
d. Annually - ANSWER monthly
Which of the following provides a credit history including debt repayment practices
for an individual?
a. cash flows
b. net worth
c. debt ration
d. credit report - ANSWER credit report
