Cigna Compliance Program Exam
100% Correct!!
Which of the following are examples of how to keep your technology devices secure? - ANSWER
Both A and C
Cigna provides well-publicized disciplinary standards. Which of the following represents all the
disciplinary actions that employees, contracted agents, and subcontractors who do not comply with
CMS and Cigna's rules, regulations, policies and procedures may face? - ANSWER Verbal/written
warnings, reprimands, suspensions, terminations, and financial penalties.
HIPAA rules apply to "business associates", in addition to health plans and providers. Which of the
following are included under "business associates"? - ANSWER Employees and subcontractors such
as contracted sales agents and brokers.
Lead Generation Services.
Brandon, a sales agent completed the review of Cigna policies and procedures and signed the
attestation to comply last year. Will Brandon be required to complete the review and attestation
again this year? - ANSWER All sales agents of Cigna are contractually obligated to review and abide
by the policies and procedures and sign an attestation yearly.
Which of the following are examples of protected or confidential information - ANSWER All of the
above
Shelly, a broker agent, shares the same office space and equipment with her real estate agent sister,
Simone. Simone often provides MA leads to Shelly and both cooperate closely together. Considering
their family and professional ties, which of the following safeguards are necessary for Shelly to
implement in securing beneficiaries' data? - ANSWER Both A and B
Which of the following statements is accurate? - ANSWER Cigna's goal is for all sales agents to
practice compliance daily in the course of representing the company.
Which of the following are goals of the Compliance department? - ANSWER All of the above
Which of the following statements is true of the HITECH act? - ANSWER It made business associates
of covered entities directly liable for compliance with certain HIPAA Security and Privacy Rules.
100% Correct!!
Which of the following are examples of how to keep your technology devices secure? - ANSWER
Both A and C
Cigna provides well-publicized disciplinary standards. Which of the following represents all the
disciplinary actions that employees, contracted agents, and subcontractors who do not comply with
CMS and Cigna's rules, regulations, policies and procedures may face? - ANSWER Verbal/written
warnings, reprimands, suspensions, terminations, and financial penalties.
HIPAA rules apply to "business associates", in addition to health plans and providers. Which of the
following are included under "business associates"? - ANSWER Employees and subcontractors such
as contracted sales agents and brokers.
Lead Generation Services.
Brandon, a sales agent completed the review of Cigna policies and procedures and signed the
attestation to comply last year. Will Brandon be required to complete the review and attestation
again this year? - ANSWER All sales agents of Cigna are contractually obligated to review and abide
by the policies and procedures and sign an attestation yearly.
Which of the following are examples of protected or confidential information - ANSWER All of the
above
Shelly, a broker agent, shares the same office space and equipment with her real estate agent sister,
Simone. Simone often provides MA leads to Shelly and both cooperate closely together. Considering
their family and professional ties, which of the following safeguards are necessary for Shelly to
implement in securing beneficiaries' data? - ANSWER Both A and B
Which of the following statements is accurate? - ANSWER Cigna's goal is for all sales agents to
practice compliance daily in the course of representing the company.
Which of the following are goals of the Compliance department? - ANSWER All of the above
Which of the following statements is true of the HITECH act? - ANSWER It made business associates
of covered entities directly liable for compliance with certain HIPAA Security and Privacy Rules.
