CIW IBA Certification Test (Questions 1 -
20) Questions Fully Solved.
Turn off your computer and reboot from a known, clean system disk. - Answer You opened an e-mail
attachment and it launches a virus. The virus takes control of your system and you are unable to run your
anti-virus software. Which of the following is the best step for you to take next?
Offending a recipient who receives the joke as a result from further forwarding - Answer You just
received a joke that was e-mailed to you by a co-worker. You find the joke funny and consider forwarding
it to another co-worker that you trust. Which human resources issue do you risk by forwarding the e-
mail message?
Use nouns instead of verbs for keywords - Answer Which of the following strategies is recommended
when conducting keyword searches?
Crowd sourcing - Answer Evonka is listening to music from an online music provider (such as Pandora
or Jango). She builds a list of music preferences, including favorite songs. The music service then
suggests additional songs she might enjoy. The music provider is an example of a cloud-computing
application that uses a technology for collaborative filtering, which helps define the list of songs available
to listeners. Which term describes this technology?
Plan a Web conference using a service such as WebEx or GoToMeeting that supports screen sharing and
phone conferencing. - Answer You have just finished designing a Web site to support a charity
organization's fund-raising efforts. You need to meet with the board members to get their feedback and
address some questions before you implement the final design. The board members are dispersed
throughout the country and want to avoid spending charity funds on traveling to this meeting. Which of
the following solutions would best support the charity and provide you with an opportunity to discuss
the design as a group?
Tagging - Answer Which of the following is used to help non-technical users collectively classify and
find information on a site?
Request that the customer send his complaints by e-mail, knowing that any inappropriate
communication will be well documented. - Answer You received a text and a threatening voicemail
from an angry customer who wants to immediately discuss the shortcomings of a recently released
20) Questions Fully Solved.
Turn off your computer and reboot from a known, clean system disk. - Answer You opened an e-mail
attachment and it launches a virus. The virus takes control of your system and you are unable to run your
anti-virus software. Which of the following is the best step for you to take next?
Offending a recipient who receives the joke as a result from further forwarding - Answer You just
received a joke that was e-mailed to you by a co-worker. You find the joke funny and consider forwarding
it to another co-worker that you trust. Which human resources issue do you risk by forwarding the e-
mail message?
Use nouns instead of verbs for keywords - Answer Which of the following strategies is recommended
when conducting keyword searches?
Crowd sourcing - Answer Evonka is listening to music from an online music provider (such as Pandora
or Jango). She builds a list of music preferences, including favorite songs. The music service then
suggests additional songs she might enjoy. The music provider is an example of a cloud-computing
application that uses a technology for collaborative filtering, which helps define the list of songs available
to listeners. Which term describes this technology?
Plan a Web conference using a service such as WebEx or GoToMeeting that supports screen sharing and
phone conferencing. - Answer You have just finished designing a Web site to support a charity
organization's fund-raising efforts. You need to meet with the board members to get their feedback and
address some questions before you implement the final design. The board members are dispersed
throughout the country and want to avoid spending charity funds on traveling to this meeting. Which of
the following solutions would best support the charity and provide you with an opportunity to discuss
the design as a group?
Tagging - Answer Which of the following is used to help non-technical users collectively classify and
find information on a site?
Request that the customer send his complaints by e-mail, knowing that any inappropriate
communication will be well documented. - Answer You received a text and a threatening voicemail
from an angry customer who wants to immediately discuss the shortcomings of a recently released
