USPS SSA WINDOW EXAM 2024-2025
with100% correct answers
Why would someone want to use Signature Confirmation? - CORRECT ANSWERFor
added security to insure item is signed when received
How often do you need to do your 1412 (end of day report) - CORRECT ANSWERdaily
and sign with ink
What is Premium Forward service? - CORRECT ANSWERWhen a customer is mailed
weekly via priority mail all of their mail for a fee
How long is a permanent forward kept on file? - CORRECT ANSWER18 months
How much insurance can you purchase? - CORRECT ANSWERup to $5000
How many forms of ID do you need to rent a PO Box? - CORRECT ANSWER2 - One
photo and one with proof of address
How long can you hold your mail for? - CORRECT ANSWERmin of 3 days no more
than 30
If your in a market dominant area, do you pay a deposit for your PO Box keys? -
CORRECT ANSWERYes
How many day do you have to verify info on a new PO Box rental - CORRECT
ANSWER3 days
When do you issue a 2nd/Final notice on a certified item? - CORRECT ANSWER5 days
When do you return an unclaimed certified item - CORRECT ANSWER15 days
How much cash are you accountable for in your drawer? - CORRECT ANSWER$100
How much are you allowed to be short in your drawer - CORRECT ANSWER$10 or
10%
How often is your drawer audited - CORRECT ANSWERquarterly
Can you share your drawer? - CORRECT ANSWERNO
, What is anonymous mail? - CORRECT ANSWERmail that bears postage stamps,
weighs over 13 oz and is not presented to a retail clerk
What is identifiable mail - CORRECT ANSWERmail that has been click and ship,
Metered permit imprint
What is EDDM (every door direct mail) - CORRECT ANSWER5000 pieces or less to be
delivered to every house/mail box
how much cash back can you get? - CORRECT ANSWER$50 in increments of $10
What is special handling - CORRECT ANSWERused for bees and poultry (baby chicks)
What is package interception? - CORRECT ANSWERrecalling or redirecting a trackable
package
what is the benefit of retail equipment? - CORRECT ANSWERmultiple transaction,
running tally, less mathematical errors
How often do the retail floor get restocked - CORRECT ANSWER2 a week
what is a firm hold out? - CORRECT ANSWERbusiness that received 50 plus letters
daily, set up and cancelled by postmaster
what is a certificate of mailing - CORRECT ANSWERproof of mailing
Who would want to use Registered Mail - CORRECT ANSWERsomeone mailing
something of high value
Up to what amount can a registered item be insured for? - CORRECT ANSWER$25000
What is RCE (retail customer experience) used for - CORRECT ANSWERTo take a
snap shot of the transaction/customer experience to improve our brand.
What do you get with Priority mail - CORRECT ANSWER2-3 day delivery, $50 free
insurance and tracking
Can you write a check for over the amount of purchase? - CORRECT ANSWERno
If you rent a PO box on the 16th of July when is your 6 month renewal due again? -
CORRECT ANSWERJanuary
When will you box be closed and mail returned - CORRECT ANSWER11th day
with100% correct answers
Why would someone want to use Signature Confirmation? - CORRECT ANSWERFor
added security to insure item is signed when received
How often do you need to do your 1412 (end of day report) - CORRECT ANSWERdaily
and sign with ink
What is Premium Forward service? - CORRECT ANSWERWhen a customer is mailed
weekly via priority mail all of their mail for a fee
How long is a permanent forward kept on file? - CORRECT ANSWER18 months
How much insurance can you purchase? - CORRECT ANSWERup to $5000
How many forms of ID do you need to rent a PO Box? - CORRECT ANSWER2 - One
photo and one with proof of address
How long can you hold your mail for? - CORRECT ANSWERmin of 3 days no more
than 30
If your in a market dominant area, do you pay a deposit for your PO Box keys? -
CORRECT ANSWERYes
How many day do you have to verify info on a new PO Box rental - CORRECT
ANSWER3 days
When do you issue a 2nd/Final notice on a certified item? - CORRECT ANSWER5 days
When do you return an unclaimed certified item - CORRECT ANSWER15 days
How much cash are you accountable for in your drawer? - CORRECT ANSWER$100
How much are you allowed to be short in your drawer - CORRECT ANSWER$10 or
10%
How often is your drawer audited - CORRECT ANSWERquarterly
Can you share your drawer? - CORRECT ANSWERNO
, What is anonymous mail? - CORRECT ANSWERmail that bears postage stamps,
weighs over 13 oz and is not presented to a retail clerk
What is identifiable mail - CORRECT ANSWERmail that has been click and ship,
Metered permit imprint
What is EDDM (every door direct mail) - CORRECT ANSWER5000 pieces or less to be
delivered to every house/mail box
how much cash back can you get? - CORRECT ANSWER$50 in increments of $10
What is special handling - CORRECT ANSWERused for bees and poultry (baby chicks)
What is package interception? - CORRECT ANSWERrecalling or redirecting a trackable
package
what is the benefit of retail equipment? - CORRECT ANSWERmultiple transaction,
running tally, less mathematical errors
How often do the retail floor get restocked - CORRECT ANSWER2 a week
what is a firm hold out? - CORRECT ANSWERbusiness that received 50 plus letters
daily, set up and cancelled by postmaster
what is a certificate of mailing - CORRECT ANSWERproof of mailing
Who would want to use Registered Mail - CORRECT ANSWERsomeone mailing
something of high value
Up to what amount can a registered item be insured for? - CORRECT ANSWER$25000
What is RCE (retail customer experience) used for - CORRECT ANSWERTo take a
snap shot of the transaction/customer experience to improve our brand.
What do you get with Priority mail - CORRECT ANSWER2-3 day delivery, $50 free
insurance and tracking
Can you write a check for over the amount of purchase? - CORRECT ANSWERno
If you rent a PO box on the 16th of July when is your 6 month renewal due again? -
CORRECT ANSWERJanuary
When will you box be closed and mail returned - CORRECT ANSWER11th day
