aPHR Exam Prep
True or False...Organizations that foster a sense of urgency may struggle to implement change,
as this causes panic - Answer-False
True or False....Ideally a manager should set a single final goal for a change process instead of
wasting time on intermediate milestone achievements. - Answer-False
Truei ori False?i Toi supporti change,i managersi andi leadersi shouldi focusi oni creatingi
psychologicali buy-ini insteadi ofi preciselyi detailingi thei visioni toi employeesi -i Answer-True
Truei ori False...Ai changei leaderi cani polli employeesi afteri ai mergeri ori acquisitioni toi gaugei
theiri satisfactioni levelsi -i Answer-True
Truei ori False?i Changei doesn'ti necessarilyi createi "losers,"i asi leadersi andi managersi cani
providei safetyi netsi thati mitigatei riski fori workers.i -i Answer-True
Accordingi toi Kurti Lewis'si modeli ofi change,i performancei gapsi arei identifiedi duringi whichi
stage?i -i Answer-Unfreezing
Alli ofi thei followingi characterizei thei empowermenti stylei ofi management,i excepti fori what?i -i
Answer-Reliancei oni hierarchy
Whichi ofi thei followingi isi thei firsti stepi ini Johni Kotter'si eighti stepi processi fori
transformationali change?i -i Answer-Establishi ai sensei ofi urgency
Whichi ofi thei followingi isi noti likelyi toi causei resistancei toi change?i -i Answer-Managersi
explaini andi demonstratei thei needi fori change
, Whyi doesi Johni Kotter'si 8i stepi changei processi advocatei fori establishingi shorti termi wins?i -i
Answer-Theyi highlighti progressi andi createi opportunitiesi toi rewardi employees
Ai workeri isi pressuredi intoi resistingi change,i asi shei fearsi beingi shunnedi ori snubbedi byi heri
co-workersi fori supportingi thei change.i Shei isi respondingi toi whati factor?i -i Answer-Social
Whichi stagei ini Kurti Lewis'si changei modeli rewardsi peoplei fori employingi newi skillsi andi
attitudes?i -i Answer-Freezing
Ai manageri withi ai highi riski tolerancei isi morei inclinedi toi leadi ai ________i changei efforti thani
ai manageri withi ai lowi riski tolerance.i -i Answer-Revolutionary
Loweri andi middlei leveli managersi arei generallyi taskedi withi thei leadingi alli ofi thei followingi
typesi ofi changei excepti fori what?i -i Answer-inventingi newi organizationali missionsi ori
economici models
Whichi ofi thei followingi statementsi arei falsei -i Answer-Managersi whoi expecti resistancei toi
changei rarelyi becomei defensive.
Civili Rightsi Acti ofi 1964i -i Answer-Federali lawi thati outlawsi majori formsi ofi discriminationi ini
thei US
Titlei VIIi ofi thei Civili Rightsi Acti ofi 1964i -i Answer-Forbidsi discriminationi oni thei basisi ofi
sex,i race,i color,i religion,i ori nationali origini ini alli areasi ofi thei employmenti relationship
Equali Employmenti Opportunityi Commissioni (EEOC)i -i Answer-ai federali agencyi designedi toi
regulatei andi enforcei thei provisionsi ofi Titlei VII
Agei Discriminationi ini Employmenti Acti 1967i -i Answer-Thei Lawi prohibitsi employersi fromi
discriminatingi againsti employeesi ori jobi candidatesi basedi oni age.i Coversi workersi 40i yearsi
andi up.i Ani employeri musti havei 20i employeesi toi bei coveredi byi thisi law.i (Hiring,i firing,i
pay,i jobi assignments,i promotions,i layi off,i trainingi etc)
True or False...Organizations that foster a sense of urgency may struggle to implement change,
as this causes panic - Answer-False
True or False....Ideally a manager should set a single final goal for a change process instead of
wasting time on intermediate milestone achievements. - Answer-False
Truei ori False?i Toi supporti change,i managersi andi leadersi shouldi focusi oni creatingi
psychologicali buy-ini insteadi ofi preciselyi detailingi thei visioni toi employeesi -i Answer-True
Truei ori False...Ai changei leaderi cani polli employeesi afteri ai mergeri ori acquisitioni toi gaugei
theiri satisfactioni levelsi -i Answer-True
Truei ori False?i Changei doesn'ti necessarilyi createi "losers,"i asi leadersi andi managersi cani
providei safetyi netsi thati mitigatei riski fori workers.i -i Answer-True
Accordingi toi Kurti Lewis'si modeli ofi change,i performancei gapsi arei identifiedi duringi whichi
stage?i -i Answer-Unfreezing
Alli ofi thei followingi characterizei thei empowermenti stylei ofi management,i excepti fori what?i -i
Answer-Reliancei oni hierarchy
Whichi ofi thei followingi isi thei firsti stepi ini Johni Kotter'si eighti stepi processi fori
transformationali change?i -i Answer-Establishi ai sensei ofi urgency
Whichi ofi thei followingi isi noti likelyi toi causei resistancei toi change?i -i Answer-Managersi
explaini andi demonstratei thei needi fori change
, Whyi doesi Johni Kotter'si 8i stepi changei processi advocatei fori establishingi shorti termi wins?i -i
Answer-Theyi highlighti progressi andi createi opportunitiesi toi rewardi employees
Ai workeri isi pressuredi intoi resistingi change,i asi shei fearsi beingi shunnedi ori snubbedi byi heri
co-workersi fori supportingi thei change.i Shei isi respondingi toi whati factor?i -i Answer-Social
Whichi stagei ini Kurti Lewis'si changei modeli rewardsi peoplei fori employingi newi skillsi andi
attitudes?i -i Answer-Freezing
Ai manageri withi ai highi riski tolerancei isi morei inclinedi toi leadi ai ________i changei efforti thani
ai manageri withi ai lowi riski tolerance.i -i Answer-Revolutionary
Loweri andi middlei leveli managersi arei generallyi taskedi withi thei leadingi alli ofi thei followingi
typesi ofi changei excepti fori what?i -i Answer-inventingi newi organizationali missionsi ori
economici models
Whichi ofi thei followingi statementsi arei falsei -i Answer-Managersi whoi expecti resistancei toi
changei rarelyi becomei defensive.
Civili Rightsi Acti ofi 1964i -i Answer-Federali lawi thati outlawsi majori formsi ofi discriminationi ini
thei US
Titlei VIIi ofi thei Civili Rightsi Acti ofi 1964i -i Answer-Forbidsi discriminationi oni thei basisi ofi
sex,i race,i color,i religion,i ori nationali origini ini alli areasi ofi thei employmenti relationship
Equali Employmenti Opportunityi Commissioni (EEOC)i -i Answer-ai federali agencyi designedi toi
regulatei andi enforcei thei provisionsi ofi Titlei VII
Agei Discriminationi ini Employmenti Acti 1967i -i Answer-Thei Lawi prohibitsi employersi fromi
discriminatingi againsti employeesi ori jobi candidatesi basedi oni age.i Coversi workersi 40i yearsi
andi up.i Ani employeri musti havei 20i employeesi toi bei coveredi byi thisi law.i (Hiring,i firing,i
pay,i jobi assignments,i promotions,i layi off,i trainingi etc)
