9/11/24, 9:55 C202 10- 14 chapter summary notes (including learning objective
AM question …
1
C202 Managing Human Capital
From Human Resource Management 2nd Edition, Copyright 2019. Used by arrangement of Chicago Business Press.
Red Text indicated learning objectives
Things following the Concepts tabs are just interesting extra from the chapter.
Ctrl+F is your friend
Chapter 10: Incentives
Learning Objective:
1. Describe the advantages and disadvantages of pay for performance.
Advantages Disadvantages
Recognizes and rewards high performers You get what you reward
Increases likelihood of achieving corporate
goals Some employees have intrinsic motivation
Improves productivity Could result in unintended consequences on employee
motivation and behavior
Moves away from an entitlement culture Important to consider the range of behaviors that an incentive
is motivating
Concepts:
• Extrinsic motivation- Externally motivated
• Intrinsic motivation- Internally motivated
• Gainshare- The firm shares the value of productivity gains with employees.
• Improshare- A gainsharing plan based on a mathematical formula that compares a performance
baseline with actual productivity during a given period with the goal of reducing production time.
• Recognition awards- Rewards for specific achievements such as tenure with the organization, helping a
coworker, or attendance.
• Alternative Rewards- Alternative rewards include a personal thank-you note, a preferred parking space,
a unique award, and management doing something personal such as dressing in a crazy outfit
Chapter 11: Benefits
about:bl 1/
, 9/11/24, 9:55 C202 10- 14 chapter summary notes (including learning objective
AM question …
2
Learning Objectives:
1. Explain why organizations offer employee benefits.
a. benefits help to create a positive employee experience, they can also boost employee
performance, satisfaction, commitment, and retention.
Goal Benefits
Housing, relocation, and transportation allowances; health, dental, and life insurance;
Attracting recruits flextime and telecommuting
Decreasing
absenteeism Wellness program; flextime; personal days; on-site daycare for kids and elders
Increasing financial Health, life, workers’ compensation, and disability insurance; prescription drug coverage;
security financial planning seminars; retirement plan
Increasing retirement
Greater tt01(k) match; financial planning seminars, long-term care insurance
security
Decreasing Wellness program; fitness center; health coaches; free healthy lunches and snacks; stress
healthcare claims management program
Decreasing employeeFlextime; fitness center; financial and retirement planning; on-site daycare for kids and
stress elders; personal days
Improving employee
Tuition reimbursement; paid sabbaticals
skills
Flextime; tt01(k); health, dental, and life insurance benefits; improving the employee
Improving retention experience (on-site oil changes, dry cleaning, food, massages, and health care)
2. Differentiate between mandatory, customary, and optional benefits.
Mandatory Benefits Customary Benefits Optional Benefits
• Social Security • Life insurance • Work-life benefits
• Unemployment insurance • Disability insurance • Free food
• Workers’ compensation • Health insurance • Workout facility
• Family Medical Leave Act • Retirement plan • Domestic partner benefits
(FMLA) • Flexible spending account
• COBRA health coverage • Nonfinancial benefits
• Creative benefits
3. Identify factors that influence an organization’s benefit choices.
a. The organization’s competition for talent
b. The organization’s compensation strategy
c. The organization’s culture
d. Characteristics of the organization’s workforce
4. Describe the difference between unemployment insurance and workers’ compensation.
about:bl 2/
AM question …
1
C202 Managing Human Capital
From Human Resource Management 2nd Edition, Copyright 2019. Used by arrangement of Chicago Business Press.
Red Text indicated learning objectives
Things following the Concepts tabs are just interesting extra from the chapter.
Ctrl+F is your friend
Chapter 10: Incentives
Learning Objective:
1. Describe the advantages and disadvantages of pay for performance.
Advantages Disadvantages
Recognizes and rewards high performers You get what you reward
Increases likelihood of achieving corporate
goals Some employees have intrinsic motivation
Improves productivity Could result in unintended consequences on employee
motivation and behavior
Moves away from an entitlement culture Important to consider the range of behaviors that an incentive
is motivating
Concepts:
• Extrinsic motivation- Externally motivated
• Intrinsic motivation- Internally motivated
• Gainshare- The firm shares the value of productivity gains with employees.
• Improshare- A gainsharing plan based on a mathematical formula that compares a performance
baseline with actual productivity during a given period with the goal of reducing production time.
• Recognition awards- Rewards for specific achievements such as tenure with the organization, helping a
coworker, or attendance.
• Alternative Rewards- Alternative rewards include a personal thank-you note, a preferred parking space,
a unique award, and management doing something personal such as dressing in a crazy outfit
Chapter 11: Benefits
about:bl 1/
, 9/11/24, 9:55 C202 10- 14 chapter summary notes (including learning objective
AM question …
2
Learning Objectives:
1. Explain why organizations offer employee benefits.
a. benefits help to create a positive employee experience, they can also boost employee
performance, satisfaction, commitment, and retention.
Goal Benefits
Housing, relocation, and transportation allowances; health, dental, and life insurance;
Attracting recruits flextime and telecommuting
Decreasing
absenteeism Wellness program; flextime; personal days; on-site daycare for kids and elders
Increasing financial Health, life, workers’ compensation, and disability insurance; prescription drug coverage;
security financial planning seminars; retirement plan
Increasing retirement
Greater tt01(k) match; financial planning seminars, long-term care insurance
security
Decreasing Wellness program; fitness center; health coaches; free healthy lunches and snacks; stress
healthcare claims management program
Decreasing employeeFlextime; fitness center; financial and retirement planning; on-site daycare for kids and
stress elders; personal days
Improving employee
Tuition reimbursement; paid sabbaticals
skills
Flextime; tt01(k); health, dental, and life insurance benefits; improving the employee
Improving retention experience (on-site oil changes, dry cleaning, food, massages, and health care)
2. Differentiate between mandatory, customary, and optional benefits.
Mandatory Benefits Customary Benefits Optional Benefits
• Social Security • Life insurance • Work-life benefits
• Unemployment insurance • Disability insurance • Free food
• Workers’ compensation • Health insurance • Workout facility
• Family Medical Leave Act • Retirement plan • Domestic partner benefits
(FMLA) • Flexible spending account
• COBRA health coverage • Nonfinancial benefits
• Creative benefits
3. Identify factors that influence an organization’s benefit choices.
a. The organization’s competition for talent
b. The organization’s compensation strategy
c. The organization’s culture
d. Characteristics of the organization’s workforce
4. Describe the difference between unemployment insurance and workers’ compensation.
about:bl 2/
