SimChart 38 Post-Case Quiz
A patient is having her first gynecological exam today. She appears to be
nervous and her face is flushed. Which of the following actions would be
appropriate? - -Ask the patient if she has any questions about the
procedure.
-When working with a patient from another culture, the medical assistant
must be aware of both the verbal and non-verbal language differences. - -
True
-One way to learn more about a different culture would be to: - -ask your
patients about their culture, take a cultural diversity class and/or attend
cultural event in your community.
-Body language is somewhat instinctive, taught and imitative - -True
-Patients can be defensive when they are nervous about having a
procedure. The medical assistant should always be kind and not take any
patient behavior personally. - -True
-Nonverbal signs of communication are sometimes called __________ - -body
language
-Crossed arms are a sign that patients are relaxed and open to suggestions.
- -False
-
A patient is having her first gynecological exam today. She appears to be
nervous and her face is flushed. Which of the following actions would be
appropriate? - -Ask the patient if she has any questions about the
procedure.
-When working with a patient from another culture, the medical assistant
must be aware of both the verbal and non-verbal language differences. - -
True
-One way to learn more about a different culture would be to: - -ask your
patients about their culture, take a cultural diversity class and/or attend
cultural event in your community.
-Body language is somewhat instinctive, taught and imitative - -True
-Patients can be defensive when they are nervous about having a
procedure. The medical assistant should always be kind and not take any
patient behavior personally. - -True
-Nonverbal signs of communication are sometimes called __________ - -body
language
-Crossed arms are a sign that patients are relaxed and open to suggestions.
- -False
-
