CHERRY AND JACOB 7E CHAPTER 21
TEST REVIEWS
Chapter 21: Staffing and Nursing Care Delivery Models
Cherry & Jacob: Contemporary Nursing: Issues, Trends, and
Management, 7th Edition
MULTIPLE CHOICE - CORRECT ANSWER-
1. Accrediting agencies such as The Joint Commission address
staffing by:
a. imposing maximum staffing levels.
b. requiring a specific staff mix.
c. stipulating nurse-patient ratios.
d. looking for evidence that patients receive satisfactory care. -
CORRECT ANSWER-ANS: D
Accrediting agencies do not address minimum staffing levels;
however, they do look for evidence that patients receive
adequate care, and this can occur only with adequate staffing.
DIF: Comprehension REF: p. 369
2. Customer satisfaction is primarily based on:
a. access to modern, up-to-date facilities.
b. availability of an extensive menu selection.
c. personal interactions with employees.
d. having to undergo fewer invasive procedures. - CORRECT
ANSWER-ANS: C
Interactions between employees and patients/families actually
affect clinical outcomes, functional status, and even physiologic
measures of health.
, DIF: Knowledge REF: p. 369
3. rNurses on a unit provide personal hygiene, administer
medications, educate the patient and family about treatments,
and provide emotional support. These nurses provide patient
care based on which nursing delivery system?
a. Total patient care
b. Partnership nursing
c. Team nursing
d. Functional nursing - CORRECT ANSWER-ANS: A
In total patient care nurses provide all aspects of patient care.
DIF: Comprehension REF: p. 370
4. A hospital converts to a system of care delivery in which
RNs, LPNs, and unlicensed assistive personnel (UAP) are
responsible for implementing a specific task, such as
medication administration or personal hygiene, for the entire
nursing unit. This type of delivery system is:
a. total patient care.
b. functional nursing.
c. team nursing.
d. primary nursing. - CORRECT ANSWER-ANS: B
In functional nursing members of the team are assigned
specific tasks such as assessment or medication
administration.
DIF: Comprehension REF: pp. 370-371
5. The nurse who is responsible for following the patient from
admission through discharge or resolution of illness while
working with a broad range of health care providers is called a:
a. nurse manager.
b. case manager.
c. coordinator of patient-centered care delivery.
TEST REVIEWS
Chapter 21: Staffing and Nursing Care Delivery Models
Cherry & Jacob: Contemporary Nursing: Issues, Trends, and
Management, 7th Edition
MULTIPLE CHOICE - CORRECT ANSWER-
1. Accrediting agencies such as The Joint Commission address
staffing by:
a. imposing maximum staffing levels.
b. requiring a specific staff mix.
c. stipulating nurse-patient ratios.
d. looking for evidence that patients receive satisfactory care. -
CORRECT ANSWER-ANS: D
Accrediting agencies do not address minimum staffing levels;
however, they do look for evidence that patients receive
adequate care, and this can occur only with adequate staffing.
DIF: Comprehension REF: p. 369
2. Customer satisfaction is primarily based on:
a. access to modern, up-to-date facilities.
b. availability of an extensive menu selection.
c. personal interactions with employees.
d. having to undergo fewer invasive procedures. - CORRECT
ANSWER-ANS: C
Interactions between employees and patients/families actually
affect clinical outcomes, functional status, and even physiologic
measures of health.
, DIF: Knowledge REF: p. 369
3. rNurses on a unit provide personal hygiene, administer
medications, educate the patient and family about treatments,
and provide emotional support. These nurses provide patient
care based on which nursing delivery system?
a. Total patient care
b. Partnership nursing
c. Team nursing
d. Functional nursing - CORRECT ANSWER-ANS: A
In total patient care nurses provide all aspects of patient care.
DIF: Comprehension REF: p. 370
4. A hospital converts to a system of care delivery in which
RNs, LPNs, and unlicensed assistive personnel (UAP) are
responsible for implementing a specific task, such as
medication administration or personal hygiene, for the entire
nursing unit. This type of delivery system is:
a. total patient care.
b. functional nursing.
c. team nursing.
d. primary nursing. - CORRECT ANSWER-ANS: B
In functional nursing members of the team are assigned
specific tasks such as assessment or medication
administration.
DIF: Comprehension REF: pp. 370-371
5. The nurse who is responsible for following the patient from
admission through discharge or resolution of illness while
working with a broad range of health care providers is called a:
a. nurse manager.
b. case manager.
c. coordinator of patient-centered care delivery.
