OPS 571 Final Exam

OPS 571 Final Exam

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OPS 571 Final Exam (Newest)


1. A major competitive dimension that forms a company's strategic
operational competitive position in their strategic planning is which of
the following?

 Cost or price
 Focus
 Straddling
 Automation



2. In setting up a kanban control system you need to determine the
number of kanban card sets needed. If the expected demand during lead
time is 25 per hour, the safety stock is 20 percent of the demand during
lead time, the container size is 5, and the lead time to replenish an
order is 5 hours, what the number of kanban card sets is needed?

 27
 20
 5

,  30



3. Which of the following is a multifactor measure of productivity?

 Output/(Labor + Capital + Energy)
 Output/All resources used
 Output/(Materials)
 Output/Inputs



4. which of the following is an alternative possible service encounter
included in the service-system design matrix?

 Internet
 Automated teller (ATM)
 Face-to-face distance
 Questionnaire response



5. In development of an operations and supply chain strategy, which of
the following may be important product-specific criteria to consider?

 Learning curve
 Supplier after-sale support
 Production lot size
 Focus



6. Which of the following is one of Dr. Eli Goldratt's rules of production
scheduling for optimized production technology?

 An hour lost at a bottleneck saves an hour for the entire system
 Do not allow bottlenecks to govern the flow of the line
 Utilization and activation of a resource are not the same