Hartman's Nursing Assistant Care The Basics Chapter 2 Exam Questions With Rational Solutions

Hartman's Nursing Assistant Care The Basics Chapter 2 Exam Questions With Rational Solutions Verbal communication - ACCURATE ANSWER-uses spoken or written words Nonverbal communication - ACCURATE ANSWER-communicating without using words. An example is body movement. Reporting - ACCURATE ANSWER-Nursing assistants must make brief, accurate oral and written reports to residents and staff. Careful observations are used to make these reports and are important to the health and well-being of all residents. Names - ACCURATE ANSWER-NAs should call residents by the names residents prefer. NAs should not refer to residents by their first names unless a resident has asked them to do so. Objective information - ACCURATE ANSWER-Based on what a person sees, hears, touches, or smells Subjective information - ACCURATE ANSWER-Something a person cannot or did not observe Sight - ACCURATE ANSWER-The NA should look for changes in the resident's appearance. Hearing - ACCURATE ANSWER-The NA should listen to what the resident says about his condition, family, or needs.