Which of the following are examples of Kelley's "star strategies"?
A. Reflectiveness
B. Self-control
C. Focus
D. Show and tell
E. Cooperation - CORRECT ANSWER Show and tell
The pursuit of organizational goals efficiently and effectively by integrating the work of people
through planning, organizing, leading, and controlling the organization's resources is called A. employment. B. management. C. career planning. D. competitive advantage. E. strategic planning. - CORRECT ANSWER management
A group of people who work together to achieve some specific purpose is/are called
A. managers.
B. employees. C. a team. D. an organization.
E. a community. - CORRECT ANSWER an organization
To be _____________ means to use resources wisely and cost-effectively. A. efficient B. effective C. multiplied D. ethical E. innovative - CORRECT ANSWER efficient
To be ______________ means to make the right decisions and successfully carry them out to achieve goals. A. efficient B. effective C. multiplied D. ethical E. innovative - CORRECT ANSWER effective
The _________ effect states that your influence on the organization is multiplied far beyond the results that can be achieved by just one person acting alone.
A. organization
B. managerial
C. multiplier D. halo E. Hawthorne - CORRECT ANSWER multiplier
According to a recent Fortune magazine article, The scarcest, most valuable resource in business is
A. a highly stable technology. B. a young workforce. C. skilled effective managers.
D. financial capital. E. government support. - CORRECT ANSWER skilled effective managers
Which of the following is a payoff of studying management as a discipline? A. You will understand how to choose target markets.
B. You will understand how to relate to your family much better.
C. You will understand how to market the organization.
D. You will understand how to advance your career quickly.
E. You will understand how to manage yourself in the workplace. - CORRECT ANSWER You will understand how to manage yourself in the workplace
Which of the following is a reward for practicing management?
A. You can build a catalog of successful products or services.
B. You and your employees can experience a sense of accomplishment.
C. You can stretch your abilities and magnify your range D. You can be rewarded money and status for your efforts
E. All of the above are rewards of being a manager. - CORRECT ANSWER All of the above are rewards of being a manager
Which of the following is a challenge facing managers? A. staying ahead of competitors through replication
B. managing to achieve the manager's own happiness and life goals
C. remembering what worked in the past
D. dealing with accelerated decision making, conflict, and stress
E. collaborating with competitors - CORRECT ANSWER managing to achieve the manager's own happiness & life goals
The ability of an organization to produce goods or services better than its competitors is called its A. customer responsiveness. B. core competency. C. competitive advantage. D. efficiency. E. effectiveness. - CORRECT ANSWER competitive advantage The first law of business is A. take care of the customer. B. take care of your employees. C. take care of your stockholders. D. take care of the community. E. take care of the environment. - CORRECT ANSWER take care of the customer
An organization must stay ahead of their competitors in all of the following areas except
A. being responsive to customers. B. innovation.
C. quality. D. white-collar organization.
E. efficiency. - CORRECT ANSWER white-collar organization
Finding ways to deliver goods or services as quickly as possible using as few resources as possible is called A. innovation. B. efficiency. C. effectiveness. D. organizing.
E. quality improvement. - CORRECT ANSWER efficiency
During the next half-century, the percentage of whites in the population is expected to ____________, and the percentage of Hispanics is expected to ________. A. increase, increase B. increase, decrease C. decrease, increase D. increase, stay the same E. stay the same, increase - CORRECT ANSWER decrease, increase