TEST BANK
Ch. 1: The_ Nature and Importance of Leadership
1. A defining aspect of leadership is that it includes the_ ability to
a. communicate with people.
b. delegate responsibility to others.
c. maintain equilibrium in the_ organization.
d. inspire people's confidence and gain their support.
Answer: d Page#:: 2
2. One of the_ definitions of leadership offered in the_ text deals with figuring out what is right rather than
a. having other people tell you what is right.
b. explaining what is right.
c. doing what is right.
d. duplicating what is right.
Answer: a Page#:: 3
3. Leadership can be practiced
a. only in the_ executive suite.
b. at any level in the_ organization.
c. only by people whose job title includes “manager.”
d. only when employees are performing below standard.
Answer: b Page#:: 3
4. Which one of the_ following is the_ least important factor in building a partnership between the_ leader
and group members?
a. Many people working on the_ same purpose
b. The_ right for people to express a contrary opinion
c. The_ leader having most of the_ accountability
d. Absolute honesty among people
Answer: c Page#:: 4
5. Rather than leadership being something you do to people, it is considered something you do
a. against them.
b. with them.
c. after them.
d. before them.
Answer: b Page#:: 4
6. A study of both transactional and transformational leadership on the_ financial performance of companies
found that charismatic leadership
a. has almost no relationship to performance.
b. improved the_ performance most when conditions were stable.
c. improved the_ performance when employees were desperate.
d. had the_ biggest impact when the_ environment is uncertain.
Answer: d Page#:: 8
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,TEST BANK
7. According to an analysis of a group of studies, in terms of having an impact on company performance
the_ leader was about as important as the_
a. building in which the_ company headquarters is located.
b. packaging chosen for the_ products.
c. industry in which the_ company operated.
d. price of the_ stock.
Answer: c Page#:: 8
8. According to attribution theory, many people perceive leaders to be
a. victims of environmental forces.
b. responsible for the_ fate of their organizations.
c. controlled by the_ desires of group members.
d. passive figures in controlling the_ organization.
Answer: b Page#:: 9
9. Substitutes for leadership refers to
a. financial incentives that encourage people to work independently.
b. group members who are in charge when the_ leader is absent.
c. factors in the_ work setting that make leadership superfluous.
d. extra compensation given to employees who are asked to supervise their own work.
Answer: c Page#:: 9
10. Intrinsically satisfying work can be a leadership substitute because such work
a. is so self-motivating that the_ worker requires very little leadership.
b. usually involves computer technology.
c. is usually performed when the_ leader is away.
d. lies outside the_ jurisdiction of leaders.
Answer: a Page#:: 10
11. The_ leader irrelevance theory suggests that factors outside the_ leader's control
a. work at cross purposes against the_ leader.
b. have a larger impact on business outcomes than does the_ leader.
c. are more relevant to group members than is the_ leader.
d. point leaders in an unethical direction.
Answer: b Page#:: 11
12. According to the_ leadership studies of Jim Collins, the_ most important factor in organizational
performance is the_
a. personality of the_ organization.
b. personality of the_ leader.
c. product mix offered to the_ public.
d. efficiency of operations.
Answer: a Page#:: 11
13. A point made by complexity theory is that leaders and managers
a. create unnecessary complexity in their organizations.
b. can predict accurately which strategies or product mixes will survive.
c. can usually stay one step ahead of environmental forces.
d. can do little to alter the_ course of the_ complex organizational system.
Answer: d Page#:: 11
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,TEST BANK
14. A recommended approach for understanding the_ impact of leadership on performance is to ask
a. "Under what conditions do leaders make a difference?"
b. "How well liked is the_ leader?"
c. "What is the_ history of the_ firm?"
d. "What company policies regulate leadership?"
Answer: a Page#:: 12
15. A company president attends a groundbreaking ceremony for a new children's hospital located near
company headquarters. The_ president's role is best classified as that of
a. figurehead.
b. coach.
c. team leader.
d. spokesperson.
Answer: a Page#:: 14
16. An aspect of the_ coach and motivator role of the_ leader is to
a. deal with outside groups.
b. display loyalty to superiors.
c. informally recognize team member achievements.
d. bargain with superiors for funds, facilities, and equipment.
Answer: c Page#:: 14
17. Middle manager Sara is engaged in the_ team builder role when she
a. negotiates for a larger budget for her team.
b. represents her group at a company meeting.
c. holds a meeting to talk about team accomplishments.
d. helps the_ group solve a technical problem.
Answer: c Page#:: 15
18. Marketing vice president Derek is engaged in the_ strategic planner role when he
a. takes a key customer to lunch.
b. coaches an account executive on how to close a major sale.
c. makes plan for enlarging the_ office.
d. looks for ideas in the_ outside world that could help the_ company.
Answer: d Page#:: 15
19. An advantage of being a leader noted in the_ leadership text is
a. being able to avoid the_ long hours typically worked by team members.
b. loads of overtime pay.
c. the_ opportunity to sidestep organizational politics.
d. a chance to help others grow and develop.
Answer: d Page#:: 16
20. A potential disadvantage of being a leader is
a. losing contact with paperwork and email.
b. isolation from problems involving people.
c. having fewer people to confide in about work-related issues.
d. being out of the_ loop in terms of company policies.
Answer: c Page#:: 19
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, TEST BANK
21. The_ central theme of the_ nine dilemmas faced by leaders is
a. controlling costs versus spending money.
b. granting people the_ authority to act independently yet getting them aligned.
c. built-in conflicts between labor and management.
d. motivating versus satisfying employees.
Answer: b Page#:: 20
22. One meaning of the_ formula L = f ( l,gm,s. is that leadership is partially a function of
a. gross marketing share.
b. group members.
c. gross national product.
d. satisfactions of the_ leader's boss.
Answer: b Page#:: 20
23. Leadership effectiveness, as defined in the_ framework for understanding leadership, refers to the_
leader
a. being impressive enough to get promoted.
b. attaining desirable outcomes such as productivity and satisfaction.
c. creating an attractive vision.
d. turning over decision-making responsibility to group members.
Answer: b Page#:: 20
24. Leadership takes into account factors related to the_ leader, the_ persons being led, and
a. personality traits of leaders.
b. various forces in the_ environment.
c. personal characteristics of group members.
d. forces beyond the_ control of the_ leader.
Answer: b Page#:: 20
25. The_ various components of the_ framework for understanding leadership
a. cancel each other out as the_ leader applies the_ model.
b. are added together to estimate their total force.
c. operate quite independently of each other.
d. have a reciprocal influence on each other.
Answer: d Page#:: 21
26. A component of the_ general learning model applied to skill development in leadership is
a. memorizing lists of great business leaders.
b. making cross-comparisons of leadership theories.
c. reading vision statements in annual reports.
d. conceptual information supported by examples of leaders in action.
Answer: d Page#:: 22
27. The_ terms isolates, activists, and diehards, relate to the_ idea that followers differ in terms of level of
a. intelligence and emotional maturity.
b. engagement with the_ leader and the_ group.
c. relevant job experience.
d. job relevant skills.
Answer: b Page#:: 25
4
Ch. 1: The_ Nature and Importance of Leadership
1. A defining aspect of leadership is that it includes the_ ability to
a. communicate with people.
b. delegate responsibility to others.
c. maintain equilibrium in the_ organization.
d. inspire people's confidence and gain their support.
Answer: d Page#:: 2
2. One of the_ definitions of leadership offered in the_ text deals with figuring out what is right rather than
a. having other people tell you what is right.
b. explaining what is right.
c. doing what is right.
d. duplicating what is right.
Answer: a Page#:: 3
3. Leadership can be practiced
a. only in the_ executive suite.
b. at any level in the_ organization.
c. only by people whose job title includes “manager.”
d. only when employees are performing below standard.
Answer: b Page#:: 3
4. Which one of the_ following is the_ least important factor in building a partnership between the_ leader
and group members?
a. Many people working on the_ same purpose
b. The_ right for people to express a contrary opinion
c. The_ leader having most of the_ accountability
d. Absolute honesty among people
Answer: c Page#:: 4
5. Rather than leadership being something you do to people, it is considered something you do
a. against them.
b. with them.
c. after them.
d. before them.
Answer: b Page#:: 4
6. A study of both transactional and transformational leadership on the_ financial performance of companies
found that charismatic leadership
a. has almost no relationship to performance.
b. improved the_ performance most when conditions were stable.
c. improved the_ performance when employees were desperate.
d. had the_ biggest impact when the_ environment is uncertain.
Answer: d Page#:: 8
1
,TEST BANK
7. According to an analysis of a group of studies, in terms of having an impact on company performance
the_ leader was about as important as the_
a. building in which the_ company headquarters is located.
b. packaging chosen for the_ products.
c. industry in which the_ company operated.
d. price of the_ stock.
Answer: c Page#:: 8
8. According to attribution theory, many people perceive leaders to be
a. victims of environmental forces.
b. responsible for the_ fate of their organizations.
c. controlled by the_ desires of group members.
d. passive figures in controlling the_ organization.
Answer: b Page#:: 9
9. Substitutes for leadership refers to
a. financial incentives that encourage people to work independently.
b. group members who are in charge when the_ leader is absent.
c. factors in the_ work setting that make leadership superfluous.
d. extra compensation given to employees who are asked to supervise their own work.
Answer: c Page#:: 9
10. Intrinsically satisfying work can be a leadership substitute because such work
a. is so self-motivating that the_ worker requires very little leadership.
b. usually involves computer technology.
c. is usually performed when the_ leader is away.
d. lies outside the_ jurisdiction of leaders.
Answer: a Page#:: 10
11. The_ leader irrelevance theory suggests that factors outside the_ leader's control
a. work at cross purposes against the_ leader.
b. have a larger impact on business outcomes than does the_ leader.
c. are more relevant to group members than is the_ leader.
d. point leaders in an unethical direction.
Answer: b Page#:: 11
12. According to the_ leadership studies of Jim Collins, the_ most important factor in organizational
performance is the_
a. personality of the_ organization.
b. personality of the_ leader.
c. product mix offered to the_ public.
d. efficiency of operations.
Answer: a Page#:: 11
13. A point made by complexity theory is that leaders and managers
a. create unnecessary complexity in their organizations.
b. can predict accurately which strategies or product mixes will survive.
c. can usually stay one step ahead of environmental forces.
d. can do little to alter the_ course of the_ complex organizational system.
Answer: d Page#:: 11
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,TEST BANK
14. A recommended approach for understanding the_ impact of leadership on performance is to ask
a. "Under what conditions do leaders make a difference?"
b. "How well liked is the_ leader?"
c. "What is the_ history of the_ firm?"
d. "What company policies regulate leadership?"
Answer: a Page#:: 12
15. A company president attends a groundbreaking ceremony for a new children's hospital located near
company headquarters. The_ president's role is best classified as that of
a. figurehead.
b. coach.
c. team leader.
d. spokesperson.
Answer: a Page#:: 14
16. An aspect of the_ coach and motivator role of the_ leader is to
a. deal with outside groups.
b. display loyalty to superiors.
c. informally recognize team member achievements.
d. bargain with superiors for funds, facilities, and equipment.
Answer: c Page#:: 14
17. Middle manager Sara is engaged in the_ team builder role when she
a. negotiates for a larger budget for her team.
b. represents her group at a company meeting.
c. holds a meeting to talk about team accomplishments.
d. helps the_ group solve a technical problem.
Answer: c Page#:: 15
18. Marketing vice president Derek is engaged in the_ strategic planner role when he
a. takes a key customer to lunch.
b. coaches an account executive on how to close a major sale.
c. makes plan for enlarging the_ office.
d. looks for ideas in the_ outside world that could help the_ company.
Answer: d Page#:: 15
19. An advantage of being a leader noted in the_ leadership text is
a. being able to avoid the_ long hours typically worked by team members.
b. loads of overtime pay.
c. the_ opportunity to sidestep organizational politics.
d. a chance to help others grow and develop.
Answer: d Page#:: 16
20. A potential disadvantage of being a leader is
a. losing contact with paperwork and email.
b. isolation from problems involving people.
c. having fewer people to confide in about work-related issues.
d. being out of the_ loop in terms of company policies.
Answer: c Page#:: 19
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, TEST BANK
21. The_ central theme of the_ nine dilemmas faced by leaders is
a. controlling costs versus spending money.
b. granting people the_ authority to act independently yet getting them aligned.
c. built-in conflicts between labor and management.
d. motivating versus satisfying employees.
Answer: b Page#:: 20
22. One meaning of the_ formula L = f ( l,gm,s. is that leadership is partially a function of
a. gross marketing share.
b. group members.
c. gross national product.
d. satisfactions of the_ leader's boss.
Answer: b Page#:: 20
23. Leadership effectiveness, as defined in the_ framework for understanding leadership, refers to the_
leader
a. being impressive enough to get promoted.
b. attaining desirable outcomes such as productivity and satisfaction.
c. creating an attractive vision.
d. turning over decision-making responsibility to group members.
Answer: b Page#:: 20
24. Leadership takes into account factors related to the_ leader, the_ persons being led, and
a. personality traits of leaders.
b. various forces in the_ environment.
c. personal characteristics of group members.
d. forces beyond the_ control of the_ leader.
Answer: b Page#:: 20
25. The_ various components of the_ framework for understanding leadership
a. cancel each other out as the_ leader applies the_ model.
b. are added together to estimate their total force.
c. operate quite independently of each other.
d. have a reciprocal influence on each other.
Answer: d Page#:: 21
26. A component of the_ general learning model applied to skill development in leadership is
a. memorizing lists of great business leaders.
b. making cross-comparisons of leadership theories.
c. reading vision statements in annual reports.
d. conceptual information supported by examples of leaders in action.
Answer: d Page#:: 22
27. The_ terms isolates, activists, and diehards, relate to the_ idea that followers differ in terms of level of
a. intelligence and emotional maturity.
b. engagement with the_ leader and the_ group.
c. relevant job experience.
d. job relevant skills.
Answer: b Page#:: 25
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