Test Item File
Chapter 1 - Managing Human Resources Today
Multiple Choice:
1. Which of the following is not included in the list of HR practices?
a. Training
b. Selecting candidates
c. Orientation
d. Disciplining
2. Personnel managers perform the staffing function when they:
a. recruit prospective employees.
b. organize job duties.
c. direct line managers.
d. conduct plant tours.
3. The primary management role of the Human Resources Manager is:
a. planning.
b. staffing.
c. organizing.
d. leading.
4. Human Resource Management refers to:
, a. practices and policies one needs to carry out the personnel aspects of a
management job.
b. practices and policies used in leading and controlling people at work.
c. management techniques of organizing work activities.
d. management techniques for controlling people at work.
5. Human Resource Management includes all the following activities except:
a. conducting job analysis.
b. production forecasts.
c. orienting and training new employees.
d. building employee commitment.
6. Some large U.S. companies appoint managers with no HR experience as their
top HR executive. The reasons listed include:
a. those with HR experience have no managerial experience.
b. they have better people skills.
c. they may be better able to integrate HR efforts with the business.
d. those with HR experience lack technical knowledge.
7. The bottom line of management is:
a. getting results through people.
b. setting production schedules.
c. controlling the firm's operations.
d. keeping expenses low.
8. The trend that causes more competition, and thus pressure to lower costs is:
a. technological advances.
b. globalization.
, c. diversity.
d. economic equilibrium.
9. Every manager is, in a sense, a Human Resource manager, because they get
involved in following activities except for:
a. recruiting.
b. interviewing.
c. scheduling.
d. training.
10. The right to make decisions, direct the work of others, and to give orders is
known as:
a. responsibility.
b. span of control.
c. division of work.
d. authority.
11. ________ are authorized to direct the work of others and make decisions.
a. Line managers
b. Advisory managers
c. Direct managers
d. Staff managers
12. The type of management that is authorized to assist and advise line managers
in accomplishing goals is:
a. human resources.
b. staff.
, c. line.
d. consultant.
13. A line supervisor's responsibilities for effective human resource management
include all except:
a. interpreting policies and procedures.
b. training employees for new jobs.
c. placing the right person in the right job.
d. assisting and advising staff managers.
14. More competition means more pressure to improve all the following except:
a. lower costs.
b. make employees more productive.
c. do things better and less expensively.
d. reduce services.
15. How much of the U.S. workforce today is employed in producing and delivering
services (not products)?
a. two-thirds
b. one-half
c. one-third
d. three-fourths
16. The function of HR managers assisting and advising line management is a:
a. line function.
b. staff function.
c. consulting function.
d. organizational function.
Chapter 1 - Managing Human Resources Today
Multiple Choice:
1. Which of the following is not included in the list of HR practices?
a. Training
b. Selecting candidates
c. Orientation
d. Disciplining
2. Personnel managers perform the staffing function when they:
a. recruit prospective employees.
b. organize job duties.
c. direct line managers.
d. conduct plant tours.
3. The primary management role of the Human Resources Manager is:
a. planning.
b. staffing.
c. organizing.
d. leading.
4. Human Resource Management refers to:
, a. practices and policies one needs to carry out the personnel aspects of a
management job.
b. practices and policies used in leading and controlling people at work.
c. management techniques of organizing work activities.
d. management techniques for controlling people at work.
5. Human Resource Management includes all the following activities except:
a. conducting job analysis.
b. production forecasts.
c. orienting and training new employees.
d. building employee commitment.
6. Some large U.S. companies appoint managers with no HR experience as their
top HR executive. The reasons listed include:
a. those with HR experience have no managerial experience.
b. they have better people skills.
c. they may be better able to integrate HR efforts with the business.
d. those with HR experience lack technical knowledge.
7. The bottom line of management is:
a. getting results through people.
b. setting production schedules.
c. controlling the firm's operations.
d. keeping expenses low.
8. The trend that causes more competition, and thus pressure to lower costs is:
a. technological advances.
b. globalization.
, c. diversity.
d. economic equilibrium.
9. Every manager is, in a sense, a Human Resource manager, because they get
involved in following activities except for:
a. recruiting.
b. interviewing.
c. scheduling.
d. training.
10. The right to make decisions, direct the work of others, and to give orders is
known as:
a. responsibility.
b. span of control.
c. division of work.
d. authority.
11. ________ are authorized to direct the work of others and make decisions.
a. Line managers
b. Advisory managers
c. Direct managers
d. Staff managers
12. The type of management that is authorized to assist and advise line managers
in accomplishing goals is:
a. human resources.
b. staff.
, c. line.
d. consultant.
13. A line supervisor's responsibilities for effective human resource management
include all except:
a. interpreting policies and procedures.
b. training employees for new jobs.
c. placing the right person in the right job.
d. assisting and advising staff managers.
14. More competition means more pressure to improve all the following except:
a. lower costs.
b. make employees more productive.
c. do things better and less expensively.
d. reduce services.
15. How much of the U.S. workforce today is employed in producing and delivering
services (not products)?
a. two-thirds
b. one-half
c. one-third
d. three-fourths
16. The function of HR managers assisting and advising line management is a:
a. line function.
b. staff function.
c. consulting function.
d. organizational function.
