Systems Ch. 1
B - ANS-1. ____ refers to the combination of hardware, software, and services that people use
to manage, communicate, and share information.
a. Information systems
b. Information technology
c. Computer systems
d. Computer technology
B - ANS-2. ____ software controls the flow of data, provides data security, and manages
network operations.
a. Enterprise
b. System
c. Application
d. Legacy
A - ANS-3. Examples of company-wide applications, called ____, include order processing
systems, payroll systems, and company communications networks.
a. enterprise applications
b. network operating systems (NOS)
c. operating applications
d. legacy systems
C - ANS-4. Over 40 years ago, a concept called Moore's Law accurately predicted that
computer processing power would double about every ____.
a. 2 months
b. 12 months
c. 24 months
d. 48 months
D - ANS-5. When planning an information system, a company must consider how a new system
will interface with older systems, which are called ____.
a. enterprise applications
b. network operating systems (NOS)
c. operating applications
d. legacy systems
C - ANS-6. For complex operations, analysts apply computer-based modeling tools that use a
standard language called ____.
a. electronic data interchange (EDI)
b. joint application development (JAD)
c. business process modeling notation (BPMN)
, d. rapid application development (RAD)
D - ANS-7. Systems analysts use a ____ to graphically represent company operations and
information needs.
a. JAD
b. Scrum
c. RAD
d. business process model
B - ANS-8. A business ____ is an overview that describes a company's overall functions,
processes, organization, products, services, customers, suppliers, competitors, constraints, and
future direction.
a. matrix
b. profile
c. index
d. glossary
B - ANS-Which of the following is one of the main sectors of e-commerce?
a. C2C c. C2B
b. B2C d. BBC
A - ANS-10. ____ enabled computer-to-computer transfer of data between companies, usually
over private telecommunications networks.
a. EDI c. TCH
b. ACH d. O-O
C - ANS-11. Transaction processing (TP) systems ____.
a. provide job-related information to users at all levels of a company
b. simulate human reasoning by combining a knowledge base and inference rules that
determine how the knowledge is applied
c. process data generated by day-to-day business operations
d. include e-mail, voice mail, fax, video conferencing, word processing, automated calendars,
database management, spreadsheets, and integrated mobile computing systems
A - ANS-12. Business support systems ____.
a. provide job-related information support to users at all levels of a company
b. simulate human reasoning by combining a knowledge base and inference rules that
determine how the knowledge is applied
c. process data generated by day-to-day business operations
d. include e-mail, voice mail, fax, video conferencing, word processing, automated calendars,
database management, spreadsheets, and integrated mobile computing systems
B - ANS-13. Knowledge management systems use a large database called a(n) ____ that
allows users to find information by entering keywords or questions in normal English phrases.
B - ANS-1. ____ refers to the combination of hardware, software, and services that people use
to manage, communicate, and share information.
a. Information systems
b. Information technology
c. Computer systems
d. Computer technology
B - ANS-2. ____ software controls the flow of data, provides data security, and manages
network operations.
a. Enterprise
b. System
c. Application
d. Legacy
A - ANS-3. Examples of company-wide applications, called ____, include order processing
systems, payroll systems, and company communications networks.
a. enterprise applications
b. network operating systems (NOS)
c. operating applications
d. legacy systems
C - ANS-4. Over 40 years ago, a concept called Moore's Law accurately predicted that
computer processing power would double about every ____.
a. 2 months
b. 12 months
c. 24 months
d. 48 months
D - ANS-5. When planning an information system, a company must consider how a new system
will interface with older systems, which are called ____.
a. enterprise applications
b. network operating systems (NOS)
c. operating applications
d. legacy systems
C - ANS-6. For complex operations, analysts apply computer-based modeling tools that use a
standard language called ____.
a. electronic data interchange (EDI)
b. joint application development (JAD)
c. business process modeling notation (BPMN)
, d. rapid application development (RAD)
D - ANS-7. Systems analysts use a ____ to graphically represent company operations and
information needs.
a. JAD
b. Scrum
c. RAD
d. business process model
B - ANS-8. A business ____ is an overview that describes a company's overall functions,
processes, organization, products, services, customers, suppliers, competitors, constraints, and
future direction.
a. matrix
b. profile
c. index
d. glossary
B - ANS-Which of the following is one of the main sectors of e-commerce?
a. C2C c. C2B
b. B2C d. BBC
A - ANS-10. ____ enabled computer-to-computer transfer of data between companies, usually
over private telecommunications networks.
a. EDI c. TCH
b. ACH d. O-O
C - ANS-11. Transaction processing (TP) systems ____.
a. provide job-related information to users at all levels of a company
b. simulate human reasoning by combining a knowledge base and inference rules that
determine how the knowledge is applied
c. process data generated by day-to-day business operations
d. include e-mail, voice mail, fax, video conferencing, word processing, automated calendars,
database management, spreadsheets, and integrated mobile computing systems
A - ANS-12. Business support systems ____.
a. provide job-related information support to users at all levels of a company
b. simulate human reasoning by combining a knowledge base and inference rules that
determine how the knowledge is applied
c. process data generated by day-to-day business operations
d. include e-mail, voice mail, fax, video conferencing, word processing, automated calendars,
database management, spreadsheets, and integrated mobile computing systems
B - ANS-13. Knowledge management systems use a large database called a(n) ____ that
allows users to find information by entering keywords or questions in normal English phrases.
