Sia Door Supervisor Training (Module 1)

When a suspicious item is found, security operatives should...? - ANS-Try to move any bystanders away from the area If allegations of sexual assault are made to security operatives, they must...? - ANS-Safeguard the victim and separate them from the assailant A common health emergency for a security operative in a night club is...? - ANS-Intoxication Why is effective communication important in a team at work...? - ANS-It ensures there are no misunderstandings In order to help prevent fire , all portable electrical equipment should be...? - ANS-PAT tested Data protection regulations impact on security operatives by influencing...? - ANS-The way they record information within their own workplace Post incident support for security operatives includes speaking with...? - ANS-People who have experienced the same Suspicious activity in customers include...? - ANS-Testing security procedures When first aid is required , security operatives must...? - ANS-Be first to administer the assistance What is the importance of reviewing incidents of work related violence...? - ANS-To improve risk control measure What information must an incident report include...? - ANS-The names or descriptions of all the people involved in the incident The four "Cs" used when dealing with suspicious items are...? - ANS-Confirm Clear Communicate and Control Why is arresting someone a last resort for a security operative...? - ANS-If a wrongful arrest is made , then the person may take legal action against the operative What can security operatives do to keep information safe...? - ANS-Do not discuss work related issues outside the workplace One limitation of CCTV for a security operative is...? - ANS-The equipment is easily damaged or vandalized What are the three components of the 'triangle of fire...? - ANS-Fuel Heat and Oxygen Why is accurate record keeping important to the security operatives...? - ANS-It helps to comply with the law Name a criminal offence...? - ANS-Arson What action should you take when an individual leaving a venue has been identified as vulnerable and at risk of harm...? - ANS-Call a licensed taxi to take them home What is a key action to help prevent terror attacks...? - ANS-Be vigilant and identify any attack planning phases When dealing with customers , what must security operatives be aware of...? - ANS-What the customers expectations are What is the difference between Civil and Criminal law...? - ANS-Criminal law is heard by a judge , whilst Civil law is held by a justice of the peace What is a common workplace hazard...? - ANS-A slippery floor How would a security officer know what route to follow when carrying out a patrol...? - ANS-By reading the assignment instructions (AIs) When attending court to give evidence , security operatives should...? - ANS-Read from their notebook to help them When security operatives use CCTV they must...? - ANS-Comply with current data protection legislation (DPA) Health and Safety in the workplace is responsibility of...? - ANS-Employers and all employees What is a verbal method of communication...? - ANS-Spoken words / speech A solid blue circle is what type of safety sign...? - ANS-A mandatory sign Key emergency terms include ; Accidents and...? - ANS-Incidents or health emergencies What is the first thing that a security operative should do after receiving a bomb threat warning call...? - ANS-Record all the details of the call , then report all the details to the police immediately Which is a verbal method of communication...? - ANS-Tone of voice In a night club , what would make someone more vulnerable...? - ANS-Being under the influence of alcohol A common potential risk when using protection systems is...? - ANS-Other people tampering with it What is the purpose of the Approved Contractor Scheme (ACS)...? - ANS-To raise performance standards for staff and venues