Human Resources Development Midterm || with A+ Guaranteed Solutions.

1. In the ADDIE model, what do the letters A D D I and E stand for? correct answers Analysis Design Development Implementation Evaluation 2. Know the seven steps, in order, of the "Training Design Process" correct answers 1. Conducting Needs Assessment 2. Ensuring Employees' Readiness for Training 3. Create a Learning Environment 4. Ensuring Transfer of Training 5. Developing an Evaluation Plan 6. Selecting Training Method 7. Monitoring and Evaluating Program 3. In terms of intangible assets, there are four types of "capital." Describe and/or give examples of each. correct answers • Human Capital: Tacit knowledge, education, work-related know-how, work-related competence. • Customer Capital: Customer relationships, brands, customer loyalty, and distribution channels. • Social Capital: Corporate culture, management philosophy, management practices, informal networking systems, coaching/mentoring relationships. • Intellectual Capital - Patents, copyrights, trade secrets, intellectual property. 4. BOOK - Over two-thirds of the thirty fastest growing occupations require what level of education? Slightly less than half of those require what as the most significant source of education and training? correct answers • Beyond high school • Bachelor's degree or higher 5. What is explicit knowledge? Tacit knowledge? Describe each and give examples. correct answers • Explicit knowledge: Information that can easily put into words and shared with others. • Tacit knowledge: Personal information gained through experience and is difficult to explain to others. 6. BOOK - According to the 2011 ASTD State of the Industry Report, approximately how much money was spent per employee on training and development? This dollar amount equates to what percentage of payroll? correct answers • $1,228 • 2.7% 7. Know the formal names of the following professional organizations - AOM, HFES, SIOP, ATD, AHRD, and SHRM. correct answers • AOM: Academy of Management • HFES: Human Factors and Ergonomics Society • SIOP: Society for Industrial and Organizational Psychology