CPPA Study Questions with Correct Answers
CPPA Study Questions with Correct Answers Who is responsible for DME set-up and training - Answer-Associates are responsible using the equipment training and warranty info form in intake packet Corporate: admin/training resources Rental equipment - Answer-Nebulizers Corporate: capped rental agreement Recall - Answer-Policy 703 Who do you contact on Medicare compliance matters - Answer-Corporate pharmacy compliance team Beneficiary complaint handling process? - Answer-Medicare complaint process on corporate site Medicare customer complaint form Adverse event handling - Answer-Adverse event reporting in policy 301 quality assurance Crisis process - Answer-Emergency action plan sop in policy 706: drug post storage and handling 24/7 access to pharmacist as required for equipment? - Answer-24 h service and pharmacy contact info filled out in intake packet DMEPOS reference materials/training - Answer-Weekly huddles and corporate link Set-up, how to, trouble shooting, etc - Answer-Customer intake packet Process to provide warranty info - Answer-Warranty info form in customer intake packet CLIA WAVER - Answer-in counseling room
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- Subido en
- 3 de junio de 2024
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- 2
- Escrito en
- 2023/2024
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- Examen
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- Preguntas y respuestas