Health & Wellness Coaching Board Exam Questions and Answers

Coach prep for session- overview (prior to session prep) - ANS review materials, eliminate distractions, be mindful calm, and present. Initial Intake coaching session Describe Review Determine Clarify Allow Confirm - ANS 1.) Describe coaching process, 2.) Review info & assessments provided, 3.) Determine if coaching is appropriate. 4.) Clarify roles & expectations; 5.) Allow clients to self determine their vision, goals, and action steps; & actively engage in new behaviors. 6.) Confirm logistics and responsibilities in written agreement. session opening - ANS ask how the client is, use reflections. Ask positive inquiry about previous week, reflect something positive, ask client to select goal to review Early coaching session (1 or 2) competencies (5 total) Assess Identify Explore/Clarify Establish/Refine Support - ANS 1.) Assess current & optimal state of health & well being, 2.) Identify gaps between current & optimal states. 3.) Explore/Clarify priority areas of focus, and learning preferences and accountability 4.) Establish/refine client's specific short term and long-term goals 5.) Support the client in achieving goals, action steps, back up plans Routine Ongoing Sessions- overview (5 total) Ask about the: Refer to shifts in the Support the client in: Reflect the client's: Closing: - ANS 1.) client's current state (e.g., energy, mood); 2.) client's state, facilitate review of previous action steps, 3.) defining new action steps, 4.) understanding, perspectives, and learning. 5.) Closing: the client articulates new personal discoveries. Routine Ongoing Sessions general order: - ANS client self assesses state goal review topic of importance short term smart goals new action steps take-aways appreciating client's work feedback on coaching Goal Review - ANS explore full experience, starting with positive use reflections, expands inquiry about best experience, respond to challenges with reflections/inquiries, affirms client strengths, inquire about percentage of success FINAL SESSION: Invite the client to reflect on Assist in developing a: - ANS :progress made, challenges experienced, lessons learned, and growth attained :sustainable pathway forward and/or maintenance/relapse prevention plan including available support and resources Client is the expert in: The coach provides: - ANS :navigating his/her own life, based upon personal preferences and past experiences. :the structure of the session and serves as a facilitative partner. The coach's primary role does NOT include: - ANS a content expert or educator who diagnoses, advises, or instructs the client on what to do. Client's: Share personal info/experience/recommendations only when: Observe, name, and refer to client's: Convey the belief that client is: Adjust approach according to: - ANS Client's agenda, needs, interests, and preferences drive the relationship. appropriate or when specifically asked/given permission to do so :beliefs and values. :resourceful, expert in own experience. :client's health literacy Demonstrate: Convey: Follow Through on: Openly name and address: - ANS :benevolence, honesty, sincerity, and authenticity :unconditional positive regard :commitments :discord/conflict as it occurs and resolve in a timely manner The coach establishes a: - ANS positive and safe environment where the client feels accepted and supported, which helps the client clarify values/access motivation. The coach's confidence in the client's ability to______, ________, &________ supports the client's_________. - ANS learn, grow, and change / self-efficacy. The coach builds trust by attending to the client's - ANS emotions as well as words and behaviors; i.e., when the coach senses conflict, discomfort or confusion, the coach acknowledges what is happening with curious interest. The coach facilitates behavior change by empowering the client to: - ANS self-discover values, resources, and strategies that are individualized and meaningful. Generative moment - ANS identify topic, ask permission to explore, client describes what they want, explore strengths, environments to move forward, including pros/cons, develop discrepancy, brainstorming, express confidence in client's ability to move forward Active listening & Presence Be: Pace communication to: Listen for: Attend to and address: Use silence: - ANS 1.) attentive and mindful, open-minded, be curious 2.)fit client's needs, 3.)what is not being said, 4.) nonverbal communication, 5.) appropriately. In addition to listening to verbal information shared by the client, the coach is attuned to nonverbal cues which are: The coach also notices: - ANS expression, tone, emotions, and energy. relevant behaviors (or lack thereof). The coach uses ____ ______ to notice with _____ and _______what is happening with the client and with themselves during coaching. - ANS mindful awareness/curiosity and non-judgment goal setting - ANS ask client to choose a goal, explores support needed to ensure success, refine goal to be SMART, use confidence ruler, client restates goal, affirm client's ability to achieve goals Active listening involves using _________ appropriately to _____ ___ _____ and allowing clients time to _____, _______, and _______what emerges. - ANS silence/ "hold the space" / reflect, process, and identify