Usps 476 Exam 2024 With 100% Accurate Solutions
USPS 476 EXAM 2024 WITH 100% ACCURATE SOLUTIONS A customer moved but is not receiving his mail because he did not submit a change of address form. He wants you to give him his mail anyway. - correct answer MOST Tell him postal policy prohibits you from giving him mail until a change of address is submitted LEAST Tell him there is nothing you can do until he submits a change of address A customer on your route asks how to find something on the USPS website. - correct answer MOST Explain where to find it and offer to help with any other issues he may have LEAST Offer to help him find it on his computer A customer asks about status of a package that you delivered days ago. - correct answer MOST Show him proof of delivery and tell him he is responsible for the package once it is delivered LEAST Show him proof of delivery and ask if it might have been stolen. A customer asks questions about shipping choices, but you do not know the answers. - correct answer MOST Say you do not know about shipping choices and suggest that he look on USPS website LEAST Say
Información del documento
- Subido en
- 22 de mayo de 2024
- Número de páginas
- 8
- Escrito en
- 2023/2024
- Tipo
- Examen
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- Preguntas y respuestas
