ProServe Terms Unit 1 Complete

ProServe Terms Unit 1 Complete AGLC Alberta Gaming, Liquor & Cannabis Liquor Agency All associated shareholders, directors, management, agents and employees of liquor agencies and suppliers Clubs An association or organization incorporated or registered under the laws of Alberta or Canada and operated solely for the non-profit benefit of the registered membership Duty of Care you have a responsibility to your customers to make sure liquor is sold or served in a safe and responsible way. You must make sure that no one is hurt because of the way you've done your job protect their customers and guests from drinking too much liquor and making poor choices that could cause harm Forseeable Harms any danger that you can reasonably expect or imagine happening because of what is going on now. it is reasonable to expect that the person who is intoxicated could hurt someone, themselves and/or cause damage to property Foreseeable harms can be prevented if workers take care to sell and serve liquor in safe and responsible ways. Minor In Alberta, under 18 Primary Service Provider direct contact with patrons ex: Bartenders Food and beverage servers Clerks at a liquor store Maitres d' Supervisors Managers Liquor agency representatives Greeters, hosts and hostesses Delivery service staff Ticket-takers and sellers Security staff Secondary Service Providers do not sell, serve or deliver liquor, but they do work at places where liquor is served or sold Examples : Parking attendants