Client Services (Cosmetology 2, 3, 4, 7, 8, 15) Questions and Answers Already Passed

Client Services (Cosmetology 2, 3, 4, 7, 8, 15) Questions and Answers Already Passed When determining face shape, which of the following actions is NOT a consideration? analysis of the least dominant area Which face shape looks good with almost any hair design, length or texture? oval Place the volume either below the jawline or above the temple area with which face shape? Round Which face shape is long, narrow and angular? Oblong A salon professional should NOT accentuate the narrowness at the temples and width at the jawline in what type of face shape? Pear Which of the following guidelines is true if the client has a heart face shape? leave fullness at the nape Which of the following descriptions define the term "profile"? an outline of the face from the side What type of profile has a strong outward curvature resulting from either a protruding nose or a sloping forehead or chin? Convex Which of the following statements represents an open-ended question? What final results do you want to see in your hair? Select the term that could be used by a client to help uncover what they "want" in a hair service. Shine If the guest feels hesitant about your suggestion made during the Consult service essential, you should: ask additional questions to clarify what the guest really wants At what point would you gain agreement to move forward during the Consult service essential? after all questions have been clarified Which of the following statements could be used when making a recommendation to describe a benefit of a product? This product will increase shine. The following strategies all help the client feel they've had an exceptional experience, EXCEPT: not suggesting add-on services Of the eight bones that compose the cranium, how many are affected by scalp massage? 8 Mary is performing a scalp massage on a client. Which of the following bones would be affected by the massage Mary is offering? frontal The parietal bones form the: crown