Publix Produce Management Test Practice Questions and Answers Graded A 2024

Customer Value - Always looks to add value to the role you plan, carefully order, and handle products to prevent out of stock, as well as to ensure product quality What is the 5s Process? - The way to keep inventory organized creates organization clean/visual support for the workplace What are the steps to the 5s Process? - 1) Sort and Remove 2) Shine ("grade) 3) Set locations and visual cues (merchandise) 4) Standardize 5) Sustain What is Step 5 in the 5s process? - Follow up and ensure organization What is Step 3 in the 5s process? - Set locations and visual cues: Setting locations for base inventory items creating signage to maintain correct location What is Step 4 in the 5s process? - Standardize: Integrating set locations Order, stocking, rotating, and receiving Determining necessary amounts needed to maintain inventory What is Step 2 in the 5s process? - Shine: Use opportunity to clean the workspace How can product quality be maintained? - Apply date stickers Discard expired items Follow rotation practices Maintain proper temperatures Remove items in danger zone for over 4 hours Know shelf lives of products Product Quality - Great tasting Safe to eat Fresh Exceeds customers' expectations ROSCO - (R)etail (O)peration (S)core (C)ard (O)verview YTD - Year to Date (Found on PnL) WTD - Week to Date (Found on PnL) GL - General Liability CQA - Corporate Quality Assurance DSD - Direct Store Delivery Steps to Shoplifting Detainment - 1) Approach 2) Selection 3) Concealment 4) Maintain 100% continuous observation of customer 5) Suspect must pass all points of purchase and failure to pay 6) Detention