PUBLIX DELI ROI STUDY GUIDE ACTUAL
QUESTIONS AND ANSWERS 2024 COMPLETE
SOLUTION
What gives Publix Smoked Turkey its yellow color?
Natural Hickory wood and the slow roasting of fresh meat.
What is the serving size of egg salad for a sub sandwich?
3oz on a half and 6oz on a full sub.
What would you do before you begin cleaning the Deli Traditional Case?
Gather all needed cleaning supplies prior to cleaning.
What is the #1 reason why customers would not shop at Publix?
Sanitation issues
What is the #1 reason why a customer would think a store is unsanitary?
Poor visual appearance
What would 1/8 be on a digital scale?
.125
Review the opening procedures for the department:
1. Turn on the lights and equipment 2. Check special orders and make plans to fulfill
them. 3. Set up service area sinks slicers display cases 4. Open all workstations.
5. Check signs, labels, and pricing. 6. Clean front and back of case windows and all
counters. 7. Stock supplies, workstation, and hand-washing sinks. 8. Complete
Proactive Walk
What are the steps to proper hand washing?
Wet hands, apply soap, briskly rub hands for twenty seconds, scrub finger tips and
between fingers, rinse forearms and hands, dry forearms and hands with paper
towel, turn off water with paper towel, discard towel.
What is the shelf life for vegetables?
Under the sub station: day of production plus one day... Hot case: 3 hours
What portion of the special order form does the customer receive?
Canary Yellow
What is the process when completing a special order form?
1. Pick up blank special order. 2. Write store information and date. 3. Take customer
information: name and address, phone number, pick-up date and time, type of
function, whether paid or COD, who the order was taken by. 4. Make suggestions
before completing order. 5. Take product information.
Proper mechanics when lifting and lowering objects:
1. Get firm footing and keep your feet wider than shoulder width. 2. Let your legs do
the work by pushing up or down slowly or smoothly. 3. Maintain your spines natural
curve. 4. Grip the item firmly and hold it close to your body, staying within the safe
work zone.
What two meats does Meat Bologna contain?
Pork and Ground Beef
What is the process of having a successful selling event?
1. Be friendly 2. Be considerate of the customer's time. 3. Ask open-ended
questions. 4. Listen attentively 5. Make suggestions 6. Be product minded 7. Be
QUESTIONS AND ANSWERS 2024 COMPLETE
SOLUTION
What gives Publix Smoked Turkey its yellow color?
Natural Hickory wood and the slow roasting of fresh meat.
What is the serving size of egg salad for a sub sandwich?
3oz on a half and 6oz on a full sub.
What would you do before you begin cleaning the Deli Traditional Case?
Gather all needed cleaning supplies prior to cleaning.
What is the #1 reason why customers would not shop at Publix?
Sanitation issues
What is the #1 reason why a customer would think a store is unsanitary?
Poor visual appearance
What would 1/8 be on a digital scale?
.125
Review the opening procedures for the department:
1. Turn on the lights and equipment 2. Check special orders and make plans to fulfill
them. 3. Set up service area sinks slicers display cases 4. Open all workstations.
5. Check signs, labels, and pricing. 6. Clean front and back of case windows and all
counters. 7. Stock supplies, workstation, and hand-washing sinks. 8. Complete
Proactive Walk
What are the steps to proper hand washing?
Wet hands, apply soap, briskly rub hands for twenty seconds, scrub finger tips and
between fingers, rinse forearms and hands, dry forearms and hands with paper
towel, turn off water with paper towel, discard towel.
What is the shelf life for vegetables?
Under the sub station: day of production plus one day... Hot case: 3 hours
What portion of the special order form does the customer receive?
Canary Yellow
What is the process when completing a special order form?
1. Pick up blank special order. 2. Write store information and date. 3. Take customer
information: name and address, phone number, pick-up date and time, type of
function, whether paid or COD, who the order was taken by. 4. Make suggestions
before completing order. 5. Take product information.
Proper mechanics when lifting and lowering objects:
1. Get firm footing and keep your feet wider than shoulder width. 2. Let your legs do
the work by pushing up or down slowly or smoothly. 3. Maintain your spines natural
curve. 4. Grip the item firmly and hold it close to your body, staying within the safe
work zone.
What two meats does Meat Bologna contain?
Pork and Ground Beef
What is the process of having a successful selling event?
1. Be friendly 2. Be considerate of the customer's time. 3. Ask open-ended
questions. 4. Listen attentively 5. Make suggestions 6. Be product minded 7. Be
