2024 Publix Deli Management Test actual questions and
answers already passed 100%
How long do you sharpen the back side of a slicer blade?
2 seconds
How long do you sharpen the front of a slicer blade?
30 seconds
Tag Group: Publix and Boar's Head Ham
Pink
Tag Group: Publix and Boar's Head Beef
Red
Tag Group: Publix and Boar's Head Poultry, Italian products and loaves
Orange
Tag Group: Boar's Head cheese
Orange
Tag Group: Misc. Meats and Cheeses
Purple
Tag Group: Specialty cheeses, salads, and misc. self service
Black
Tag Group: Cooked prepared foods and ingredients
White
Tag Group: Sub vegetables and fresh products
Green
Tag Group: Fresh Chicken
Fresh Chicken
Tag Group: snacks
Pink
What does a 64 oz container hold?
Cold pack chicken
What is the serving size on baked beans or cowboy beans?
1/3 cup (100g)
What is most important when taking an order for a customer?
Customer name
Phone number
Date and time to pick up
Date order was taken
After using Shelf and Counter cleaner what do you have to do?
Wash, rinse, sanitize
At what temperature should your Q-San be at?
75 degrees ferenheit or lower
How high can you stack tea crates?
10 high
How long does sub bread get?
1 day
How much should sub kits weigh?
.38lbs
, T
E
A
M
Together
Everyone
Achieves
More
What are the 5 S's ?
1. Sort and Remove (unproductive inventory)
2. Shine (clean your work space)
3. Set locations and visual cues
4. Standardize
5.Sustain
What are the 5 steps to great customer service?
1. Friendly Greeting
2. Discovery
3. Recommendation
4. Affirmation
5. Invitation
What does FIFO stand for?
First in first out
What does "JIT" stand for?
Just in time
What does "PPM" stand for?
Parts per million
What does "leveling" mean?
Leveling is stocking product down from the back of the shelf, trying to completely fill
in each layer
NOTE: you must have at least two rows of product
What does the term "Make and serve" refer to?
The goal in "make-and-serve" is to complete the preparation of a product JUST as
the previous one runs out or as the customer is ready to receive the product. as a
result you deliver the highest quality product to the customer
What does "PASS" refer to?
PASS is An acronym used to remember the method of using all Publix fire
extinguishers
Pull
Aim
Squeeze and
Sweep
What is the mission statement?
Our Mission at Publix is to be the premier quality food retailer in the world.
To that end we commit to be:
- Passionately focused on Customer Value,
- Intolerant of Waste,
- Dedicated to the Dignity, Value and Employment Security of our Associates,
- Devoted to the highest standards of stewardship for our Stockholders, and
- Involved as Responsible Citizens in our Communities.
answers already passed 100%
How long do you sharpen the back side of a slicer blade?
2 seconds
How long do you sharpen the front of a slicer blade?
30 seconds
Tag Group: Publix and Boar's Head Ham
Pink
Tag Group: Publix and Boar's Head Beef
Red
Tag Group: Publix and Boar's Head Poultry, Italian products and loaves
Orange
Tag Group: Boar's Head cheese
Orange
Tag Group: Misc. Meats and Cheeses
Purple
Tag Group: Specialty cheeses, salads, and misc. self service
Black
Tag Group: Cooked prepared foods and ingredients
White
Tag Group: Sub vegetables and fresh products
Green
Tag Group: Fresh Chicken
Fresh Chicken
Tag Group: snacks
Pink
What does a 64 oz container hold?
Cold pack chicken
What is the serving size on baked beans or cowboy beans?
1/3 cup (100g)
What is most important when taking an order for a customer?
Customer name
Phone number
Date and time to pick up
Date order was taken
After using Shelf and Counter cleaner what do you have to do?
Wash, rinse, sanitize
At what temperature should your Q-San be at?
75 degrees ferenheit or lower
How high can you stack tea crates?
10 high
How long does sub bread get?
1 day
How much should sub kits weigh?
.38lbs
, T
E
A
M
Together
Everyone
Achieves
More
What are the 5 S's ?
1. Sort and Remove (unproductive inventory)
2. Shine (clean your work space)
3. Set locations and visual cues
4. Standardize
5.Sustain
What are the 5 steps to great customer service?
1. Friendly Greeting
2. Discovery
3. Recommendation
4. Affirmation
5. Invitation
What does FIFO stand for?
First in first out
What does "JIT" stand for?
Just in time
What does "PPM" stand for?
Parts per million
What does "leveling" mean?
Leveling is stocking product down from the back of the shelf, trying to completely fill
in each layer
NOTE: you must have at least two rows of product
What does the term "Make and serve" refer to?
The goal in "make-and-serve" is to complete the preparation of a product JUST as
the previous one runs out or as the customer is ready to receive the product. as a
result you deliver the highest quality product to the customer
What does "PASS" refer to?
PASS is An acronym used to remember the method of using all Publix fire
extinguishers
Pull
Aim
Squeeze and
Sweep
What is the mission statement?
Our Mission at Publix is to be the premier quality food retailer in the world.
To that end we commit to be:
- Passionately focused on Customer Value,
- Intolerant of Waste,
- Dedicated to the Dignity, Value and Employment Security of our Associates,
- Devoted to the highest standards of stewardship for our Stockholders, and
- Involved as Responsible Citizens in our Communities.
