WOCS Exam 2 Study Guide

WOCS Exam 2 Study Guide What is NGR 600-101? - Warrant Officers Federal Recognition and Related Personnel Actions What does good counseling focus on? - The subordinate's performance and problems with a focus on tomorrow's plans and solutions Counseling cannot be what? - An occasional event, but should be part of a comprehensive program to develop subordinates What is counseling? - The process used by leaders to review with a subordinate the subordinate's demonstrated performance and potential What should subordinates NOT do during counseling? - Not be passive listeners but active participants What should leaders assist subordinates with? - To identify strengths and weaknesses and create plans of action; leaders must actively support their subordinates throughout the implementation and assessment process What are the 3 general types of counseling? - 1. Event counseling 2. Performance counseling 3. Professional growth counseling When should a leader conduct event counseling? - Before or after and involves a specific event or situation What are some examples of event counseling? - 1. Instances of superior or substandard performance 2. Reception and integration counseling 3. Crisis counseling 4. Referral counseling 6. Promotion counseling 7. Separation counseling What are the 9 actions taken when a leader counsels a subordinate for a specific performance deficiency? - 1. Explain the purpose of the counseling - what was expected, and how the subordinate failed to meet the standard 2. Address the specific unacceptable behavior or action-do not attack the person's character 3. Explain the effect of the behavior, action, or performance on the rest of the organization 4. Actively listen to the subordinate's response 5. Don't attack the person's character 6. Remain neutral 7. Teach the subordinate how to meet the standard 8. Be prepared to do some personal counseling, since a failure to meet the standard may be related to or be the result of an unresolved personal problem 9. Explain to the subordinate how an individual development plan (IDP) (in other words, evaluations and support forms) will improve performance and identify specific responsibilities in implementing the plan; continue to assess and follow up on the subordinate's progress; adjust the plan as necessary What forms will work as an Individual Development Plan (IDP)? - 1. DA 67-9 series, OER 2. DA 67-9-1A, OER Support Form 3. DA 2166-8 series, NCOER 4. DA 2166-8-1A, NCO Support Form What is Event counseling for instances of superior or substandard performance? - Leaders can use the counseling session to convey to the subordinate whether or not the performance met the standard and what the subordinate did right or wrong What is Event counseling for reception and integration (reception and integration counseling)? - Leaders should counsel all new team members when they join the organization. What are the 2 reasons for reception and integration counseling? - 1. Identifies and helps alleviate any problems or concerns that new members may have, including any issues resulting from the new duty assignment