CVS LearnNet Exam Study Guide

CVS LearnNet Exam Study Guide CFRX - How does this program track the medications? - Thoroughly and effectively cycle counting each medication that is requested. Upon doing so, it keeps an accurate track of medications leaving the pharmacy through transfer out tab and when certain medications need to be ordered Out of Stock Scans - When is this completed? How many times per week? - they were completed by Saturday and once per week. System Generated Cycle Counts - When are they done? How often? - Should be completed first thing every morning, no later than 10am. These are discrepancies that our AIMRx notices throughout the day in the pharmacy department(s). Store Initiated Cycle Counts- When are they done? How often? - When a pharmacy team member(s) notice a discrepancy while working in the pharmacy; at this point you should initiate a cycle count to update your pharmacy departments BOH. Outside Vendor - What days do we order vs what days of the week we receive the order? - "Cardinals". Red totes. Delivers Mon-Fri. Can enter orders up to 8PM for next day delivery. Order days are Sun-Thurs Define PHI - Protected Health Information. Any information deemed confidential. i.e. Medication names, patient names, DoBs, Address, RX number, Doctor information, etc... Define HIPAA - Health Insurance Portability and Accountability Act. Requires pharmacies and medical treatment facilities to follow strict protocol concerning distribution of PHI, including how much PHI is needed for insurance to pay for patient's medications. Pickup: What is done specifically for each workstation? Which workstation is responsible for phone calls? Which workstation is responsible for making the offer to counsel? - Pick- up:responsible for making the offer to counsel. Last chance for any patient's concerns or questions regarding prescriptions and/or possible interactions. Production - Production:responsible for phone calls. First ones to answer phone calls within standard 20 seconds. Fills prescriptions accurately for the pharmacist to verify. Drop Off - Drop-off:Must have correct patient information, especially patient's allergies, DoBs, insurance information, phone number, and address. First stop for patients and crucial to the pharmacy process. Define Partial Fill - When is this used? - When a medication is out of stock (OOS) and/or do not have enough in stock to fill a full prescription, techs have an option of partially filling a prescription AKA Partial Fill. Techs usually fill about 3 days' worth of medication to give the pharmacy enough time to have the full prescription in stock. Define Medicaid - What are the protocols when handling this insurance? - Prescription must be filled under the specific doctor listed on the insurance card. Prescription can only have 5 fills max before being requested for a new one. Prescription can only be filled for 30-day supply at a time. Medicaid - Copy of either $1.10, $2.20, or $3.30 (depending on patient income). Covers ONLY generic medication. MUST BE A HARD COPY PRESCRIPTION. NJ- Dark Blue card with silver line. ID # starts with 7's. CONDER CODE in place of BIN #. Medicare B - Durable medical equip. and Diabetic supplies. SOME asthma medication. HARD COPY ONLY. Needs a diagnostic code with specific directions. Medicare Part D - Prescription insurance. Most commonly used insurance at CVS. Schedule II (C2) Medications - What type is this? - These types of medications are classified as highly addictive by the FDA and must follow strict guidelines. CII: Federal/State Laws? - Doctor's DEA and