Inst335 Chapter 12

INST335 CHAPTER 12 How groups function has important implications for organizational productivity Group a collection of individuals who interact with each other such that one person's actions have an impact on the others In organizations, groups can be classified into two basic types informal and formal. Informal work groups are made up of two or more individuals who are associated with one another in ways not prescribed by the formal organization. Example of informal work group For example, a few people in the company who get together to play tennis on the weekend would be considered an informal group. A formal work group is made up of managers, subordinates, or both with close associations among group members that influence the behavior of individuals in the group. four-stage map of group evolution Forming-Storming- Norming-Performing Model Later he enhanced the model by adding a fifth and final stage, adjourning Forming-Storming- Norming-Performing Model phases to facilitate a group successfully, the leader needs to move through various leadership styles over time. Forming stage The stage in which the group comes together for the first time What happens in forming stage they are trying to get to know one another. Often this can be accomplished by finding some common ground. Members also begin to explore group boundaries to determine what will be considered acceptable behavior. , group members are also discovering how the group will work in terms of what needs to be done and who will be responsible for each task. This stage is often characterized by abstract discus- sions about issues to be addressed by the group; those who like to get moving can become impatient with this part of the process. How long is forming phase a meeting or two Storming phase This is the phase when group members begin to explore their power and influence and they often stake out their territory by differentiating themselves from the other group members rather than seeking common ground. important purpose of storming phase group members are becoming more authentic as they express their deeper thoughts and feelings.