ASA TEST Practice Question N Answer.

Kepner-Tregoc Management training courses are Most closely involved with - correct answer problem-solving techniques. The Basic purpose of the Managerial Grid training program is to train managers to - correct answer haveconcern for both production and the people who produce. In establishing employee development objectives, management must make sure that they are - correct answer relevant to job performance. In order that group confernces serve their purpose - correct answer participants be encouraged to take part in the discussions. Of gthe following, the PRIMARY objective of sensitivity training is to - correct answer give the participants insight as to how they are perceived by others In consideringtghe functions of a manger, it is clear that the FIRST step in building a quality work force is the manager's need to - correct answer design jobs to meet the realities of the labor market. Based on data documenting the differences between healty and unhealthy organizations, which statement describes a healthy as contrasted with an unhealthy organization? - correct answer Risks are not avoided but accepted as a condition of change. Which of he following management actions is NOT conductive to greater job satisfaction? - correct answer Avoiding the use of "project teams" or tasks forces" When the span of control of a manager or administrator is widened or increased, a MOST likely result is - correct answer an increase in responsiblity of subordinates. Which of the following interview styles in Most appropriate for use in a problem-solving situation? - correct answer Non-directive According to studies in personnel and industrial psychology, information that travels along tghe "grapevine" or informal communicatin sysem in an organization usually follows a pattern BEST classified as - correct answer cluster-key informants tell several individuals, one of whom passes it on in the same way. Of the following, the consideration which is LEAST important to the development of the division budget is - correct answer staff reassignments which are expected during that fiscal year. It is generally accepted that work attitudes and interpersonal relationships contribute at least as much as knowlege and ability to job erformance. Several personality measuring and appraisal devices have been found useful in predicting personality and work attitudes. A MAJOR drawback in their use in competitive selection however, is the - correct answer "fakeability" of responses possible in such selection situations. Employee training is described BEST as a process that - correct answer changes employees' knowledge, skills, or attitudes In regard to the use of on-the-job training methods, the theory is that it is possible to create maximally favorable conditions for learning while on the job. In actual practice it has been found that these favorable conditions are difficult to achieve. The MAIN reason militating against such ideal conditions is that - correct answer the primary function of the job is production, and training must therefore take second place Which of he following statements concerning perfomance appraisal systems is NOT correct? - correct answer They are used primarily to uncover employee weaknesses. In the forced-choice technique of performance evaluation, the rater is forced to judge which of the serveral alternative statements in most descriptive of an employee's performance. It forces the rater ot discriminate on the basis of concrete aspects of a subordinate's work behavior rather than to rely on an impression of his/her total worth. The one of the following which is NOT considered a value of this technique is that it. - correct answer increasess rater ability to produce a desired outcome. Of the following, the one which is NOT an advantage of the proper delegation of work by a manager is it - correct answer increases the manager's familiarity with routine work. The one of the following which is generally considered to be the MOST important advantage of the written questionnaire method of obtaining information is that this method - correct answer makes it possible to obtain the responses of many persons at small cost. Studies pertinent to predioting occupational success from measured intelligence lead to general finding that - correct answer the relationship between intelligence and job success is dubious. Research studies pertinent to personnel selection indicate that measures of intellignece, if used, should be used - correct answer as a qualifying rather than a weighted factor The BASIC fact which should underlie all attempts at problem solving is that - correct answer a problem cannot be solved quickly since they usually cost money. In selecting experimental and control groups to evaluate the effectiveness of a training course it is BEST that the two groups - correct answer avoid contact with each other. Of the following, the one which is an example of simulation training is the - correct answer in-basket exercise Inherent in all programed instruction is the asset of - correct answer learning at the individual's own rate. Of the following steps in the decision-making process, the one which IMMEDIATELY follows the statement of the problem is - correct answer obtaining the fact of the situation In management terminology, the MAIN difference between a policy and a directive is taat a policy - correct answer is a guideline for action, while a directive is a rule of action When making a job analysis, it is MOST appropriate to have the questionnaire filled out by the - correct answer employee and his/her supervisor