Giant Eagle Pharmacy tech test, Giant Eagle Pharmacy Tech Certification Exam 2024

Giant Eagle Pharmacy tech test, Giant Eagle Pharmacy Tech Certification Exam 2024 After what drugs should you clean your tray? -Answer-Penicillin, methotrexate, tamoxifen, finasteride, and sulfa drugs Law requires all drugs to have safety caps except? -Answer-Nitrostat or if the medication is unit dose What drugs must be dispensed in original package? -Answer-Nitroglycerin tablets and Pradaxa Auxiliary Label -Answer-Additional labels placed on prescription packaging that provide supplementary information, various warnings, routes of administrations, etc. DUR -Answer-drug utilization review - drug interactions - requires review from pharmacists HIPPA -Answer-Health Insurance Portability and Accountability Act Co-pay -Answer-the amount of money the patient has to pay that the insurance company will not pay Deductible -Answer-The amount the patient must pay before the insurer will cover additional medical expenses MAC -Answer-maximum allowable cost Biggest advantage of online billing -Answer-Getting a rejected claim immediately A.D -Answer-right ear O.D -Answer-right eye A.S -Answer-left ear O.S -Answer-left eye UAD or UD -Answer-As directed When labeling a package item never cover what? (3) -Answer-NDC, Expiration, lot number When compounding technicians may -Answer-Calculate ingredients and measure ingredients, but pharmacists must check your work before combining anything 1 teaspoon = ? Ml -Answer-5 mL Is it acceptable to use as directed to calculate the day supply? -Answer-No 1 oz = ? Ml -Answer-30 mL 1ml = ? Drops -Answer-20 drops Root Cause Analysis (2) -Answer-Document the QRE or incident and Investigate where the process broke down Class II recall -Answer-A drug that is under-strength but is not used to treat life- threatening situations. Consequence is remote. Class I recall -Answer-Label mix-up. Serious consequences or death. Class III recall -Answer-A minor container defect. Not likely to cause a consequence The pharmacist must preform a prospective drug utilization review including (2) - Answer-Duplicate therapies. Drug-drug and drug-allergy interactions. How long are prescriptions for acute pain valid for ? -Answer-14 days Controlled substances must be prescribed in ? -Answer-Numerical and alphabetical form A prescription for an animal must contain? -Answer-Label must have animals and owners name. If a compound must indicate. OBRA -Answer-Omnibus Budget Reconciliation Act - counseling Medicare hard copy prescriptions must be stored for how many years? -Answer-10 years Al records must be kept for how long? -Answer-3 years If the prescription record is older than 12 months, how many days do we comply to any request ? -Answer-3 days The inventory must be completed either as ? -Answer-Opening or close of business Immunizations must include the following when stored? -Answer-Full name, address. Name, strength and dose of immunization. Lot number and expiration date. PHI -Answer-Protected Health Information Notice of Privacy -Answer-Offered once a year 4 Steps to Great Customer Service -Answer-Welcome, Ask & Fulfill, Go the Extra Mile, Thank & Invite Back 5 Steps to Great Service Recovery -Answer-Listen, Apologize, Solve, Thank, Record Which do you follow when Federal and State Government have a law about the same situation? -Answer-Always follow the stricter of the two What is the Giant Eagle Ethics Hotline? -Answer- What does HIPAA stand for? -Answer-the Health Insurance Portability and Accountability Act What does PHI stand for? -Answer-Protected Health Information Can you offer a customer another family member's prescription? -Answer-No. What is Methguard? -Answer-Giant Eagle's program to help prevent the sale of allergy and cold medications primarily used in making methamphetamine. What is the purpose of the Combat Methamphetamine Epidemic Act of 2005? -Answer- To limit the illegal manufacture of methamphetamine by limiting the ability of people to buy large amounts of the ingredients and educating those who sell potential methamphetamine ingredients. What ingredients in allergy and cold medications are used in making methamphetamine? -Answer-Pseudoephedrine and Eph