Examen
NRF Customer Service Exam Study Guide with Complete Solutions
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A good reason for creating an opening for discussion is to: • Break down the customer's sales resistance • Convince the customer how much you know about the product • Get to know what the customer wants - Answer ️️-Get to know what the customer wants Which of the following are appropriate reasons for following up with a customer? • You are curious whether a gift your customer purchased was well received • You finally located an item the customer asked for a while back • You want to know why a customer did not make it in for a special sale • You haven't seen the customer in a long time and are wondering if she is shopping somewhere else now - Answer ️️-You finally located an item the customer asked for a while back
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- 24 de enero de 2024
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- 2023/2024
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nrf customer service exam study guide
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nrf customer service test study guide
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nrf customer service quizstudy guide
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