CHPA.5 PRACTICE TEST 2024.
gloves -ANSWER In healthcare, the most common type of PPE
Factors when choosing gloves, include: -ANSWER *Some healthcare workers have latex allergies
*Powdered gloves create a source of airborne allergens
*Non-powdered gloves, gloves with a low latex level or non-latex gloves should be used
Designed to incapacitate a person from a safe distance while reducing serious injuries or death -ANSWER Tasers
A disadvantage of chemical agents. -ANSWER Effectiveness of a rapid response is limited to the need to have direct exposure to the eyes
Limitations of chemical agents: -ANSWER No chemical agent will be effective in some cases:
People under the influence of alcohol/drugs, emotionally disturbed or combative people may have a sensory reduction in pain
This document brings together the policies, standards and general procedures... -
ANSWER The security operations manual
Identify five types of training: -ANSWER *New officer training *IAHSS progressive certification
*Specialized program training
*Elective training
*Security leadership development activities
The security operations manual typically includes: -ANSWER *Purpose of the healthcare organization
*Purpose of the security program
*Security records and reports
*General security information
Use of Force Policy -ANSWER A use of force policy should be developed in every healthcare facility and should include the identification of both clinical and non-clinical situations
** IAHSS has a guideline on use of force**
Why should you avoid providing officers with needless equipment? -ANSWER Providing
officers with needless items increases the training time and program cost.
What is the purpose of the Security Operations Manual? -ANSWER ** The security operations manual brings together the policies, standards and general procedures ** It is intended to provide information to officers to effectively perform their job
Constraints when using handcuffs -ANSWER **CMS is very specific about the use of handcuffs in the patient restraint process
**Handcuffs should not be used in the restraint of patients unless an arrest is going to be made
Percentage of armed officers in healthcare... -ANSWER Today, 12% of United States healthcare security officers are armed (GE Survey, 2008)
What happens if you fail to provide uniforms to security officers? -ANSWER By not providing officers with a uniform, a mixed message is created about the importance of security at the facility.
What factors should be considered when deciding to arm security officers? -ANSWER Factors for deciding to arm security officers:
Personal safety
Vulnerability
Liability
Deterrent value
Environmental profile
Quality of personnel
Three primary skills for a successful officer: -ANSWER Excellent communication
Aptitude to learn
Customer service attitude
What is the main criteria when selecting a uniform style? -ANSWER The main criteria of
what style of uniform worn is driven from the type of healthcare organization, customer service and administrative preference
What are the secrets to officer retention? -ANSWER *Retention begins by creating a culture of continuous learning and opportunities for career advancement *The challenge of protecting healthcare environments is a great retention motivator
What is the relationship between turnover, motivation and promotional potential? -
ANSWER There is a direct relationship between turnover and job satisfaction with the availability of promotional opportunities
What is the trend in arming security officers? -ANSWER In recent years the use of personnel in healthcare carrying firearms has declined.
*Supervisors may be better trained and more capable of handling the weapons
*This approach may reduce the exposure of the weapon -ANSWER Two reasons for limiting arms to supervisors.
gloves -ANSWER In healthcare, the most common type of PPE
Factors when choosing gloves, include: -ANSWER *Some healthcare workers have latex allergies
*Powdered gloves create a source of airborne allergens
*Non-powdered gloves, gloves with a low latex level or non-latex gloves should be used
Designed to incapacitate a person from a safe distance while reducing serious injuries or death -ANSWER Tasers
A disadvantage of chemical agents. -ANSWER Effectiveness of a rapid response is limited to the need to have direct exposure to the eyes
Limitations of chemical agents: -ANSWER No chemical agent will be effective in some cases:
People under the influence of alcohol/drugs, emotionally disturbed or combative people may have a sensory reduction in pain
This document brings together the policies, standards and general procedures... -
ANSWER The security operations manual
Identify five types of training: -ANSWER *New officer training *IAHSS progressive certification
*Specialized program training
*Elective training
*Security leadership development activities
The security operations manual typically includes: -ANSWER *Purpose of the healthcare organization
*Purpose of the security program
*Security records and reports
*General security information
Use of Force Policy -ANSWER A use of force policy should be developed in every healthcare facility and should include the identification of both clinical and non-clinical situations
** IAHSS has a guideline on use of force**
Why should you avoid providing officers with needless equipment? -ANSWER Providing
officers with needless items increases the training time and program cost.
What is the purpose of the Security Operations Manual? -ANSWER ** The security operations manual brings together the policies, standards and general procedures ** It is intended to provide information to officers to effectively perform their job
Constraints when using handcuffs -ANSWER **CMS is very specific about the use of handcuffs in the patient restraint process
**Handcuffs should not be used in the restraint of patients unless an arrest is going to be made
Percentage of armed officers in healthcare... -ANSWER Today, 12% of United States healthcare security officers are armed (GE Survey, 2008)
What happens if you fail to provide uniforms to security officers? -ANSWER By not providing officers with a uniform, a mixed message is created about the importance of security at the facility.
What factors should be considered when deciding to arm security officers? -ANSWER Factors for deciding to arm security officers:
Personal safety
Vulnerability
Liability
Deterrent value
Environmental profile
Quality of personnel
Three primary skills for a successful officer: -ANSWER Excellent communication
Aptitude to learn
Customer service attitude
What is the main criteria when selecting a uniform style? -ANSWER The main criteria of
what style of uniform worn is driven from the type of healthcare organization, customer service and administrative preference
What are the secrets to officer retention? -ANSWER *Retention begins by creating a culture of continuous learning and opportunities for career advancement *The challenge of protecting healthcare environments is a great retention motivator
What is the relationship between turnover, motivation and promotional potential? -
ANSWER There is a direct relationship between turnover and job satisfaction with the availability of promotional opportunities
What is the trend in arming security officers? -ANSWER In recent years the use of personnel in healthcare carrying firearms has declined.
*Supervisors may be better trained and more capable of handling the weapons
*This approach may reduce the exposure of the weapon -ANSWER Two reasons for limiting arms to supervisors.
