HADM 3351 Test 3

HADM 3351 Test 3 Clayton Act - ANS Defines unethical business practices, such as prefixing, monopolies, and various rights groups How does physician training condition physicians to think about patient care? - ANS Helps them think of quality management and evaluation and how it reflects on the care of the patients If you have a shared partnership model, what should the focus of the partnership be? Does that focus include hospitals and physicians to meet with a shared strategy? - ANS Open communication about shared values, dialogue on possible shared interest, and identify and develop ways the interest of both the hospital and physician can be met with shared strategies. What is something that hospitals and physicians strive towards? - ANS Providing care effectively, efficiently, and compassionately. How do physicians view quality? - ANS They measure quality by how well protocols are followed How do patients view quality? - ANS They measure quality by how their time was spent and how they feel. When assessing quality to create improvement does that require data collection? - ANS Yes, develop a data collection plan and gather the data What is a physician hospitalist? - ANS An independent physician organization focus on disease management, demand management, and case management health maintance organization - ANS manage care plan that offers medical services to members by a limited group of providers How is managed care evolving? - ANS It is moving towards assuring access, care management and quality and drifting away from cost control Managing risks and reporting systems - ANS You want a strong reporting system so that you can report incidents that ight negatively impact patient care. You want this in writing and evaluated on a quarterly basis. Is referral management a critical performance measure? - ANS Are flow charts and work process management used in improving patient flow? - ANS Vendor relationship management - ANS when managing various vendor, it is important to have clear accountability for the tasks and activities involved with the systems and technologies incorporated in the EHR Operational indicator for business operations - ANS FTE per provider, accounts receivable over 120 days old and write-offs, productivity per provider: annual visits, procedures, clinic hours, payer mix, cash collected charge lag time, patient visit What does patient service training do? - ANS Makes sure that patient flows and provisions of service are up to par Is design flow important? - ANS yes because it could impact the patient flow What are the reason EHR implementations might fail? - ANS Regular education sessions - ANS Help support staff and improves the operations processes in the clinical environment